neXorce Overview

NeXorce offers real-time call center reporting, excelling in data collection and distribution. It elevates real-time data collection and delivery.

Use Cases

Customers recommend Helpdesk Management, Tracking Contacts, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using neXorce.

Other use cases:

  • Account Management
  • Engaging And Following Up
  • Measuring Customer Satisfaction
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Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using neXorce.

Other priorities:

  • Improve Stakeholder Relations
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neXorce Use-Cases and Business Priorities: Customer Satisfaction Data

neXorce works with different mediums / channels such as Phone Calls. and Mobile.

neXorce's features include Dashboard, and Alerts: Popups & Notifications. and neXorce support capabilities include 24/7 Support, AI Powered, Email Support, etc. also neXorce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The industry does not matter as we works with all markets including government accounts...." Peer review from Spectrum Corporation

neXorce, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on neXorce Use Cases

How does neXorce address your Helpdesk Management Challenges?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well neXorce solved their Contact Center Software needs. Cuspera uses 149 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used neXorce for helpdesk management and tracking contacts

neXorce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.44/5 ★

Read Reviews (51)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.44/5 ★

Read Reviews (51)

Software Failure Risk Guidance

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for neXorce

Top Failure Risks for neXorce

Spectrum Corporation Profile

Company Name

Spectrum Corporation

Company Website

https://www.specorp.com/

HQ Location

Houston, TX

Employees

101-250

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Financials

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