neXorce: Use-Cases, Insights and Reviews | 2024 Cuspera

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Call Center Wallboard & Reporting Software | Spectrum Corp.

neXorce Overview

NeXorce offers real-time call center reporting, excelling in data collection and distribution. It elevates real-time data collection and delivery.

Use Cases

Customers recommend Helpdesk Management, Tracking Contacts, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using neXorce.

Other use cases:

Account Management
Engaging And Following Up
Measuring Customer Satisfaction

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Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using neXorce.

Other priorities:

Improve Stakeholder Relations

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neXorce Use-Cases and Business Priorities: Customer Satisfaction Data

neXorce works with different mediums / channels such as Phone Calls, and Mobile,

neXorce's features include Dashboard, and Alerts: Popups & Notifications.

Reviews

"...NeXorce reporting software provides real-time call center reporting, taking real-time data collection and delivery to a new level...." Peer review

neXorce, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on neXorce Use Cases

What solutions does neXorce provide for Helpdesk Management?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well neXorce solved their Contact Center Software needs. Cuspera uses 149 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Peers used neXorce for helpdesk management and tracking contacts

neXorce Features

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High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.44/5 ★ Read Reviews (51)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.44/5 ★ Read Reviews (51)

Software Failure Risk Guidance

for neXorce

Top Failure Risks for neXorce

Spectrum Corporation Profile

Company Name

Spectrum Corporation

Company Website

https://www.specorp.com/

HQ Location

Houston, TX

Employees

101-250

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Financials

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