next4biz Overview

Next4biz offers a unique approach to customer relationship management and business process management through its no-code CRM and low-code BPM software. This solution is designed to facilitate digital transformation with minimal IT dependency. Next4biz integrates artificial intelligence to enhance customer service capabilities, ensuring compliance with regulations such as GDPR, CCPA, and KVKK. The platform functions as a process operating system, allowing businesses to manage customer interactions and streamline internal processes effectively. By reducing the need for extensive coding, Next4biz empowers companies to adapt quickly to changing market demands, potentially increasing ROI through improved operational agility.

Use Cases

Customers recommend Communication Management, Workflow Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using next4biz.

Other use cases:

  • Proposal & Quote Management
  • Contract Management
  • Contact List Management
  • Knowledge Management
  • Social Media Analytics
  • Engaging And Following Up
  • Event Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using next4biz.

next4biz Use-Cases and Business Priorities: Customer Satisfaction Data

next4biz works with different mediums / channels such as Phone Calls. E-Mail. Text SMS etc.

next4biz's features include Recording. and next4biz support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also next4biz analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Mi4Biz helps to Call Center for guidance. . ...." Peer review by Verified Reviewer, SSD, Manufacturing

next4biz, iLobby’s visitor management, Crowdin, GoFormz, Nintex Drawloop DocGen® for Salesforce, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Next4biz offers no code CRM and low code BPM software for customer-centric digital transformation. Businesses can quickly implement and customize solutions without extensive coding.

Popular Business Setting

for next4biz

Top Industries

  • Consumer Services
  • Banking
  • Retail

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

next4biz is popular in Consumer Services, Banking, and Retail and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on next4biz Use Cases

How can next4biz enhance your Workflow Management process?

How does next4biz facilitate Helpdesk Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well next4biz solved their Help Desk needs. Cuspera uses 210 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

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Next4biz'i Daha Yakından Tanıyın!

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Peers used next4biz for communication management and workflow management

next4biz Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.20/5

Read Reviews (5)
Custom Reports

4.31/5

Read Reviews (30)
Analytics

3.38/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.20/5

Read Reviews (5)
Custom Reports

4.31/5

Read Reviews (30)
Analytics

3.38/5

Read Reviews (1)

Software Failure Risk Guidance

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for next4biz

Overall Risk Meter

Low Medium High

Top Failure Risks for next4biz

next4biz News

Awards

Our Award-Winning Paper at ASYU 2024!

Next4biz.com wins Best Paper Award at ASYU 2024 for innovative BPM anomaly detection research using graph autoencoders.

Turkcell North Cyprus (KKTCELL) Success Story

NPS Survey Results & Analysis

ISO 10002 Quality Management : Customer Satisfaction

next4biz Profile

Company Name

next4biz

Company Website

https://www.next4biz.com/

HQ Location

12655 W Jefferson Blvd 4th Floor Los Angeles, California CA 90066 , US

Employees

51-200

Social

Financials

PRIVATE