Novo ShareNet Platform Overview
Novo-Sharenet-Platform offers a powerful, flexible cloud-based web and mobile customer support solution. A free trial is available for improved customer service.
Use Cases
Customers recommend Helpdesk Management, Workflow Management, Campaign Management, as the business use cases that they have been most satisfied with while using Novo ShareNet Platform.
Business Priorities
Improve Internal Communications and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using Novo ShareNet Platform.
Novo ShareNet Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Reviews
"...We have our customers logging in with their own user names and passwords and they are loving it - I use it to track boiler support calls and to issue RGA numbers for warranty parts...." Peer review by Julia M., Engineering Administrator
Novo ShareNet Platform, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Novo ShareNet Platform
Top Industries
- Education
- Transportation/Trucking/Railroad
- Government Administration
Popular in
- Enterprise
- Mid Market
Novo ShareNet Platform is popular in Education, Transportation/Trucking/Railroad, and Government Administration and is widely used by Enterprise, and Mid Market,
Comprehensive Insights on Novo ShareNet Platform Use Cases
How can Novo ShareNet Platform optimize your Helpdesk Management Workflow?
What solutions does Novo ShareNet Platform provide for Workflow Management?
3+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Novo ShareNet Platform solved their Help Desk needs. Cuspera uses 150 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY City of Oxford, NC
CASE STUDY Director of Public Works (organization unspecified)
Video
Disaster Recovery Documentation & Record Keeping - Novo Solutions

Novo ShareNet Platform Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
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Custom Reports | Read Reviews (23) |
CAPABILITIES | RATINGS AND REVIEWS |
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Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Novo ShareNet Platform
Top Failure Risks for Novo ShareNet Platform
Novo Solutions, Inc. News
de Novo Solutions Announces Key Promotions Supporting Restructure and Enabling Next Stage of Growth - newsfromwales.co.uk
De Novo Solutions, a technology company specializing in Oracle Cloud and ServiceNow, announced key executive promotions to support its restructuring and growth. Tom Mann and Ramya Govindarajan were promoted to Chief Operations Officers for the UK and India, respectively. Tara Dewar will lead the new AI-driven shared services operation. This restructuring aims to enhance their business process outsourcing capabilities.
Lead Service Line Inventory
One of our customers gave us permission to share their Lead Service Line Inventory in a demo video. They use our ShareNet Operations Management software to document and maintain their Water Plant and Distribution Assets and we thought this video may be helpful for you. The video below shows how we took the LCRR [...]
The post Lead Service Line Inventory appeared first on Novo Solutions.
Novo Solutions, Inc. Profile
Company Name
Novo Solutions, Inc.
Company Website
https://novosolutions.com/HQ Location
516 S. Independence Blvd., Suite 205, Virginia Beach, VA 23452, US
Employees
11-50
Social
Financials
PRIVATE