Novo ShareNet Platform Overview
Novo-Sharenet-Platform offers a powerful, flexible cloud-based web and mobile customer support solution. A free trial is available for improved customer service.
Use Cases
Customers recommend Helpdesk Management, Workflow Management, Campaign Management, as the business use cases that they have been most satisfied with while using Novo ShareNet Platform.
Business Priorities
Improve Internal Communications and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using Novo ShareNet Platform.
Novo ShareNet Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Reviews
"...Web-based KB product is independent from Help Desk package Customer Support is excellent. ...." Peer review by Robert H., Systems Architect
Peer review evidence (same sources as the product rating summary)
"...Overall I would recommend the Customer Suit to any business looking to implement a help desk/support division or looking to upgrade to a more robust issue tracking system...." Peer review by Micheal B., IT Manager
"...It is user friendly and keeps all the information we need to keep the work flow moving. ...." Peer review by Stephanie B., Executive Assistant, Government Administration
"...The system has really helped us implement and manage our surplus program...." Peer review by Stephen P., Asst. Director of Sustainability, Education
Novo ShareNet Platform, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Novo ShareNet Platform
Top Industries
- Education
- Transportation/Trucking/Railroad
- Government Administration
Popular in
- Enterprise
- Mid Market
Novo ShareNet Platform is popular in Education, Transportation/Trucking/Railroad, and Government Administration and is widely used by Enterprise, and Mid Market,
Novo ShareNet Platform Customer wins, Customer success stories, Case studies
How does Novo ShareNet Platform address your Helpdesk Management Challenges?
What Are the key features of Novo ShareNet Platform for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well Novo ShareNet Platform solved their Help Desk needs. Cuspera uses 150 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Walnut Township (Fairfield County) OH - Government Administration - Small
Violet Township (Fairfield County) OH - Government Administration - Small
Perry Township (Franklin County) OH - Government Administration - Small
Stafford Township Police Department - Government Administration - Medium
Keith County, NE - Government Administration - Small
Town of West Point VA - Government Administration - Small
Disaster Recovery Documentation & Record Keeping - Novo Solutions
Novo ShareNet Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Novo ShareNet Platform
Top Failure Risks for Novo ShareNet Platform
Novo Solutions, Inc. News
Fast growth and best British accolades for de Novo Solutions
De Novo Solutions has been recognized as one of the top British businesses, ranking third on the Elite Business Top 100 SMEs list for 2026. The company also achieved 10th place on the Tech200 list for rapid growth in the UK public sector, with a 442% increase in public sector revenue. These accolades highlight de Novo's significant impact in digital transformation using Oracle Cloud solutions.
de Novo Solutions shortlisted for Welsh awards final
de Novo Solutions has been shortlisted for a Welsh awards final, recognizing its contributions to digital innovation and community support in Wales. The company, known for its Oracle Cloud solutions, is honored to be recognized alongside notable Welsh figures.
de Novo Solutions earns place in Welsh awards final
de Novo Solutions, a digital transformation specialist, has been shortlisted for the prestigious St David award in the business category. The company, based in Newport, Wales, is recognized for its innovative Oracle Cloud solutions that optimize HR, Finance, Procurement, and Payroll functions. The awards, judged by an expert panel and the public, highlight significant contributions to the Welsh economy and community.
de Novo Solutions Announces Key Promotions Supporting Restructure and Enabling Next Stage of Growth - newsfromwales.co.uk
De Novo Solutions, a technology company specializing in Oracle Cloud and ServiceNow, announced key executive promotions to support its restructuring and growth. Tom Mann and Ramya Govindarajan were promoted to Chief Operations Officers for the UK and India, respectively. Tara Dewar will lead the new AI-driven shared services operation. This restructuring aims to enhance their business process outsourcing capabilities.
Novo Solutions, Inc. Profile
Company Name
Novo Solutions, Inc.
Company Website
https://novosolutions.com/HQ Location
516 S. Independence Blvd., Suite 205, Virginia Beach, VA 23452, US
Employees
11-50
Social
Financials
PRIVATE