Now Interact Overview

Now Interact Ltd specializes in artificial intelligence and real-time customer journey optimization. They are regarded as a market leader in their field.

Use Cases

Customers recommend Contact List Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Now Interact.

Other use cases:

  • Measuring Customer Satisfaction
  • Channel Management
  • Cross Selling
  • Lead Analytics
  • Capturing Leads
  • Segmentation And Targeting
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Now Interact.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Efficiency
  • Improve ROI
  • Scale Best Practices
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Now Interact Use-Cases and Business Priorities: Customer Satisfaction Data

Now Interact works with different mediums / channels such as Phone Calls, Chat, Website, etc.

Now Interact's features include Personalization, and Predictive Intelligence.

Comprehensive Insights on Now Interact Use Cases

How can Now Interact optimize your Contact List Management Workflow?

What Are the key features of Now Interact for Engagement Management?

Why is Now Interact the best choice for Channel Management?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Now Interact solved their business needs. Cuspera uses 164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Now Interact case study
Telecommunications
Telecommunications
CASE STUDY O2 (Virgin Media O2)

O2 used Now Interact's machine learning to optimize contact channels, boosting conversion by offering the right information at the right time.

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Now Interact case study
Telecommunications
Telecommunications
CASE STUDY O2 (Virgin Media O2)

O2 used Now Interact's machine learning to optimize contact channels, boosting conversion by offering the right information at the right time.

Read More
lightning

Peers used Now Interact for contact list management and engagement management

Now Interact Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (35)
Analytics

4.68/5 ★

Read Reviews (28)
Custom Reports

4.40/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (35)
Analytics

4.68/5 ★

Read Reviews (28)
Custom Reports

4.40/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for Now Interact

Top Failure Risks for Now Interact

Now Interact Profile

Company Name

Now Interact

HQ Location

Stockholm

Employees

11-50

Social

Financials

SERIES A