OKTA Overview

Okta and Auth0 Platforms address the critical challenge of secure access and authentication in the digital landscape. By placing Identity at the core of business operations, these platforms enhance security and foster growth. They provide a robust solution for managing digital identities, ensuring that businesses can automate authentication processes seamlessly. This approach not only safeguards sensitive information but also streamlines user access across various applications and services. With thousands of integrations available, Okta and Auth0 cater to diverse industry needs, offering flexibility and scalability. Their focus on Identity as a foundational element empowers organizations to maintain security while supporting innovation and expansion.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Communication Management, as the business use cases that they have been most satisfied with while using OKTA.

Other use cases:

  • Engagement Management
  • Onboarding
  • Collaboration
  • Social Media Management
  • Content Management
  • Customer Feedback Management
  • Groups Management
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using OKTA.

Other priorities:

  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Improve Internal Communications
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve Visibility
  • Manage Risk
  • Build Brand Awareness
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OKTA Use-Cases and Business Priorities: Customer Satisfaction Data

OKTA works with different mediums / channels such as Phone Calls.

OKTA's features include Dashboard, Personalization, Widgets, etc. and OKTA support capabilities include Chat Support, Email Support, Phone Support, etc. also OKTA analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Password reset tickets used to be our number one call driver to the Help Desk...." Peer review by George Hegedus

Peer review evidence (same sources as the product rating summary)

"...UserInsight transforms your end-users from targets into first responders, enabling them to report unrecognized account activity which can trigger admin notification and remediation workflows. ..." Insights
"...At Rosetta Stone, password resets are no longer the top help desk request. ..." Customer Success Stories - Identity Access Management Reviews
"...I created a tutorial of the app I showed in my talk and published it to the Okta developer blog:..." JHipster Conf 2018: Summer Solstice in Paris

OKTA, ClickGUARD, ShippingEasy, ClickCease, Pipefy, etc., all belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Okta's Workforce and Customer Identity Clouds enable secure access, authentication, and automation. Identity is placed at the heart of business security and growth.

Popular Business Setting

for OKTA

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

OKTA is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Enterprise, Mid Market, and Large Enterprise.

OKTA Customer wins, Customer success stories, Case studies

Why is OKTA the best choice for Workflow Management?

How can OKTA optimize your Helpdesk Management Workflow?

How efficiently Does OKTA manage your Communication Management?

How does OKTA address your Engagement Management Challenges?

What Are the key features of OKTA for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well OKTA solved their Digital Signature needs. Cuspera uses 6693 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

 

Okta, Inc. (OKTA) Announces Expanded Relationship With the PGA of America - Yahoo Finance

Okta announced an expanded relationship with the PGA of America to enhance security for its network of golf professionals, employees, and fans. The collaboration aims to deliver AI-powered digital ex...periences while ensuring secure access through Okta's identity management platform. This relationship will leverage Okta's platform to protect against AI risks and streamline IT efforts.

Read on →
 

KAST selects Okta's Auth0 to support secure user growth - Tech Edt

KAST, a virtual watch party platform, has selected Okta's Auth0 identity management solution to secure its growing user base. By deploying Auth0, KAST will leverage features like single sign-on, mult...i-factor authentication, and passwordless login to enhance security and streamline user access. This adoption supports KASTs scalability and commitment to robust, seamless authentication.

Read on →
 

Singlife with Aviva - Financial Services - Large

Singapore, Singapore

Okta Customer Identity helped Singlife with Aviva migrate 1.5 million customers after a major merger. The company unified logins for 1 million users, creating a seamless experience. Okta enabled fast... integration, completing the project in just 7 months. Compliance was easier with Okta’s certifications. Okta Professional Services supported the team and sped up the process.

 

Zapier - Information Technology And Services - Medium

San Francisco, USA

Zapier used Auth0 Fine-Grained Authorization (FGA) to unify access controls across its products. Before Auth0 FGA, Zapier's teams built separate authorization models for each product, causing inconsi...stent user experiences. With Auth0 FGA, Zapier centralized and streamlined authorization, saving at least half an engineer’s time every two-week sprint. The solution enabled Zapier to focus engineering resources on new features and maintain 99.99% control uptime. This helped Zapier scale new products and deliver secure automation to its global customers.

 

Xactly - Information Technology And Services - Medium

San Jose, USA

Xactly used Okta’s Identity Security Posture Management to cut deprovisioning errors by 83.3%. The company automated routine identity tasks and resolved over 200 critical security issues. Okta’s plat...form unified identity management, improved visibility, and enabled faster incident response. Xactly now meets compliance needs and protects sensitive data with stricter access controls. Security teams focus on strategic work, not manual reviews.

 

Wyndham Hotels & Resorts - Hospitality - Very Large

Parsippany, USA

Wyndham Hotels & Resorts used Okta Workforce Identity and Auth0 to improve digital access for 100 million users. The company achieved 40% SSO adoption in 90 days and saw a 75% increase in staff opera...tions efficiency. Development labor costs dropped by 85% with automated workflows. Okta SSO enabled instant offboarding, cutting access removal time to zero. Audit completion time was reduced by 50% with Okta Identity Governance. Wyndham now delivers secure, seamless experiences for employees, franchisees, and loyalty members.

Frequently Asked Questions(FAQ)

for OKTA

What is OKTA?

OKTA is a cloud-based identity provider that enables organizations to secure their digital interactions with employees and customers. It securely connects the right people to the right technologies at the right time. It protects the identities of their workforces and customers. It caters to businesses across various industries such as information technology (IT), consumer services, energy and utilities, telecommunications and more.

It creates secure, delightful experiences quickly by offloading customer identity management, protecting and enabling employees, contractors, and partners. Stand up authentication and user management customized and handle complexity. With more than 7,000 pre-built integrations to applications and infrastructure providers, OKTA provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential.

Key features include access request management, account management, compliance management, user provisioning and multi-factor authentication.

What is OKTA used for?

OKTA is a Digital Signature Software mainly used by its customers to Acquire Customers and Scale Best Practices by Workflow Management, Helpdesk Management and Communication Management .

What are the top features of OKTA?

Dashboard, Personalization and Widgets are some of the top features of OKTA.

Who uses OKTA?

OKTA is used by Computer Software, Information Technology And Services and Internet among other industries.

What are OKTA alternatives?

ClickGUARD, ShippingEasy, ClickCease and Pipefy are popular alternatives for OKTA.

Where is OKTA located?

OKTA is headquartered at 100 1st St, San Francisco, California 94105, US.
lightning

Peers used OKTA for workflow management and helpdesk management

OKTA Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.59/5

Read Reviews (21)
Analytics

4.49/5

Read Reviews (125)
Custom Reports

2.66/5

Read Reviews (601)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.59/5

Read Reviews (21)
Analytics

4.49/5

Read Reviews (125)
Custom Reports

2.66/5

Read Reviews (601)

Software Failure Risk Guidance

?

for OKTA

Overall Risk Meter

Low Medium High

Top Failure Risks for OKTA

Okta News

Partnership

Partners key to closing identity security gaps as AI adoption accelerates, Okta believes

Okta emphasizes the importance of partnerships in addressing identity security gaps as AI adoption grows. The company highlights its platform's capability to manage both human and non-human identities, crucial for organizations in the Asia Pacific region. Okta's partners are increasingly integrating its solutions to build and manage AI agents, recognizing a significant business opportunity in the identity security space.

Awards

Okta Named a Leader in The 2026 Forrester Wave: Workforce Identity Security Platforms

Okta has been named a Leader in the 2026 Forrester Wave for Workforce Identity Security Platforms. The company received top scores in nine criteria, including Vision and Identity Security Posture Management. Forrester highlighted Okta's comprehensive identity platform, emphasizing its strong roadmap and capabilities in identity threat detection and response.

Product

Okta extends AI agent security to Amazon Bedrock, opens platform to rival identity providers

Okta has expanded its Okta for AI Agents platform to integrate with Amazon Bedrock and support non-Okta identity systems. This update allows organizations to manage AI agents across various ecosystems and identity providers, enhancing security and governance. The integration with Amazon Bedrock includes features like dedicated identities for agents, access policy enforcement, and comprehensive monitoring capabilities.

Executive

Lightspeed Commerce names Okta's Bhawna Singh as CTO

Bhawna Singh, formerly with Okta, has been appointed as the Chief Technology Officer at Lightspeed Commerce.

Okta Profile

Company Name

Okta

Company Website

https://www.okta.com/

HQ Location

100 1st St, San Francisco, California 94105, US

Employees

501-1000

Social

Financials

IPO