omnisend Overview

Omnisend is an ecommerce marketing automation platform designed to boost sales and customer engagement through targeted emails, SMS, and more. It offers advanced automations, customizable forms, and performance tracking.

Use Cases

Customers recommend Workflow Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using omnisend.

Other use cases:

  • Campaign Management
  • Advertisement
  • Helpdesk Management
  • Loyalty Management
  • Contact List Management
  • Promotion Management
  • Ad Retargeting
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using omnisend.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Reduce Bounce
  • Improve Efficiency
  • Manage Risk
  • Improve Internal Communications
  • Improve Visibility
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

omnisend Use-Cases and Business Priorities: Customer Satisfaction Data

omnisend works with different mediums / channels such as E-Mail.

omnisend's features include Templates, Alerts: Popups & Notifications, Personalization, etc. and omnisend support capabilities include Email Support, 24/7 Support, Chat Support, etc. also omnisend analytics capabilities include Analytics, and Custom Reports.

Reviews

"The engaged list versus non-engaged, to about to lose, is some really interesting information I’ve never got from any email provider in the past." - Shane Biles

omnisend, AgencyAnalytics, Yespo Оmnichannel CDP, ExpertSender, Lead Liaison, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for omnisend

Top Industries

  • Consumer Goods
  • Apparel & Fashion
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

omnisend is popular in Consumer Goods, Apparel & Fashion, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on omnisend Use Cases

Why is omnisend the best choice for Workflow Management?

How efficiently Does omnisend manage your Communication Management?

How does omnisend address your Engagement Management Challenges?

Why is omnisend the best choice for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well omnisend solved their Marketing Automation needs. Cuspera uses 5482 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
omnisend testimonial

Shane Biles

Director of Marketing

B-Wear Sportswear

The engaged list versus non-engaged, to about to lose, is some really interesting information I’ve never got from any email provider in the past. Testimonial By Shane Biles
omnisend testimonial

Rob Lin

Owner & Founder

Divatress

At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin
omnisend testimonial

David Sung

Digital Marketing Director

SM Global Shop

It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your revenue overall. So I do believe A/B testing is v...ery crucial.”

Testimonial By David Sung
CUSTOMERS TESTIMONIALS
omnisend testimonial

Shane Biles

Director of Marketing

B-Wear Sportswear

The engaged list versus non-engaged, to about to lose, is some really interesting information I’ve never got from any email provider in the past. Testimonial By Shane Biles
omnisend testimonial

Rob Lin

Owner & Founder

Divatress

At this point, I can’t imagine a world without SMS marketing. It’s really taken off. Our SMS subscribers are growing much faster than email subscribers. SMS is just becoming more and more important for us and it’s definitely not going anywhere. Testimonial By Rob Lin
omnisend testimonial

David Sung

Digital Marketing Director

SM Global Shop

It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your revenue overall. So I do believe A/B testing is v...ery crucial.”

Testimonial By David Sung

Case Studies

Sports

Case Study Amundsen Sports

How Amundsen Sports’ focus on identity leads to more sales after the order

Apparel & Fashion

Case Study B-Wear Sportswear

How B-Wear Sportswear Shapes Marketing Strategy with Data

Consumer Goods

Case Study SM Global Shop

How SM Global Shop Meets Success with Testing and Tending to the Customer Journey

Consumer Goods

Case Study FiGPiN

How FiGPiN’s Small Team Drives Big Sales With Automated Emails

Consumer Goods

Case Study Island Olive Oil Company

How Island Olive Oil Uses Lifecycle Stages and Automation to Deliver the Boutique Touch

Consumer Goods

Case Study Divatress

How Divatress’ Embrace of SMS is Accelerating Sales

Video

Omnisend Product Reviews teaser

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Frequently Asked Questions(FAQ)

for omnisend

What is omnisend?

Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.

Omnisend helps marketing teams to send designated and targeted emails to customers via email, sms, push notifications, facebook messenger, whatsapp and more. It helps in collecting visitor information with customizable forms. It creates flexible segments based on shopping behavior or other criteria and helps in tracking the sales performance through the reports.

Omnisend comes with advanced automations, campaign boosters to reengage with the inactive customers, omnisend uses combination of forms and dynamic email capture features to collect visitor information.

What is omnisend used for?

omnisend is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Communication Management and Engagement Management .

What are the top features of omnisend?

Templates, Alerts: popups & Notifications and Personalization are some of the top features of omnisend.

Who uses omnisend?

omnisend is used by Consumer Goods, Apparel & Fashion and Food & Beverages among other industries.

What are omnisend alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, ExpertSender and Lead Liaison are popular alternatives for omnisend.

Where is omnisend located?

omnisend is headquartered at 1 St Katharine's Way, London, London E1W 1UN, GB.
lightning

Peers used omnisend for workflow management and communication management

omnisend Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)

Software Failure Risk Guidance

?

for omnisend

Overall Risk Meter

Low Medium High

Top Failure Risks for omnisend

Omnisend News

Awards

Omnisend Named Best Overall Email Marketing Company By MarTech Breakthrough

Omnisend has been awarded the "Best Overall Email Marketing Company" by MarTech Breakthrough. The award recognizes Omnisend's innovative email marketing platform tailored for ecommerce, featuring tools like Shopify integration, customizable templates, and advanced automation. Omnisend's CEO, Rytis Lauris, emphasized the company's commitment to providing enterprise-level functionality without high costs, supported by recent AI enhancements and a redesigned UI.

Product

Omnisend Unveils AI-Powered Suite, Reducing Time for Ecommerce Email Creation and Personalization

Omnisend has launched an AI-powered suite for ecommerce marketers, designed to automate and accelerate email campaign creation and personalization. The new tools enable merchants to generate branded emails, subject lines, and product recommendations in minutes, reducing manual effort and boosting campaign effectiveness. This release strengthens Omnisends position in AI-driven marketing automation for ecommerce businesses.

Product

Omnisend Unveils AI-Powered Suite, Reducing Time for Ecommerce Email Creation and Personalization - PR Newswire

Omnisend has launched an AI-powered suite designed to streamline ecommerce email marketing. The suite includes tools for natural-language segmentation, automated copywriting, and personalized product recommendations, reducing the time and effort required for email creation and personalization. These features aim to enhance engagement by automating repetitive tasks and allowing marketers to focus on strategy.

Product

Omnisend Adds Powerful and Intuitive Reporting Functionality to its Ecommerce Marketing Platform - PR Newswire

Omnisend has introduced new reporting features to its ecommerce marketing platform, enhancing its functionality for users.

Omnisend Profile

Company Name

Omnisend

Company Website

https://www.omnisend.com/

HQ Location

1 St Katharine's Way, London, London E1W 1UN, GB

Employees

101-250

Social

Financials

PRIVATE