Customer stories

Product Business Settings

omnisend is popular in Consumer Goods, Apparel & Fashion, and Food & Beverages industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Other Demand Generation
E-Commerce Platform
Lead Generation
Bot Platform

omnisend Product Overview

Omnisend is an ecommerce marketing automation platform designed to boost sales and customer engagement through targeted emails, SMS, and more. It offers advanced automations, customizable forms, and performance tracking.

How satisfied the customers are with omnisend use-cases

Reviews

"Omnisend brings our business to another level. With challenging and changing times of the brick and mortar experience, it’s allowing us to set ourselves up for the future of ecommerce." - Angèl Foster
"It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your... revenue overall. So I do believe A/B testing is very crucial.”" - David Sung

omnisend Customer Insights, Testimonials and Case Studies

How does omnisend facilitate Workflow Management?

How can omnisend optimize your Communication Management Workflow?

What solutions does omnisend provide for Engagement Management?

What benefits does omnisend offer for Campaign Management?

What is omnisend?

Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.

Omnisend helps marketing teams to send designated and targeted emails to customers via email, sms, push notifications, facebook messenger, whatsapp and more. It helps in collecting visitor information with customizable forms. It creates flexible segments based on shopping behavior or other criteria and helps in tracking the sales performance through the reports.

Omnisend comes with advanced automations, campaign boosters to reengage with the inactive customers, omnisend uses combination of forms and dynamic email capture features to collect visitor information.

What is omnisend used for?

omnisend is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Workflow Management, Communication Management and Engagement Management .

What are the top features of omnisend?

Templates, Alerts: popups & Notifications and Personalization are some of the top features of omnisend.

Who uses omnisend?

omnisend is used by Consumer Goods, Apparel & Fashion and Food & Beverages among other industries.

What are omnisend alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, ExpertSender and Lead Liaison are popular alternatives for omnisend.

Where is omnisend located?

omnisend is headquartered at 1 St Katharine's Way, London, London E1W 1UN, GB.

11 buyers and buying teams have used Cuspera to assess how well omnisend solved their Marketing Automation needs. Cuspera uses 5482 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
omnisend testimonial

Angèl Foster

Co-Owner

Island Olive Oil Company

Omnisend brings our business to another level. With challenging and changing times of the brick and mortar experience, it’s allowing us to set ourselves up for the future of ecommerce. Testimonial By Angèl Foster
omnisend testimonial

David Sung

Digital Marketing Director

SM Global Shop

It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your revenue overall. So I do believe A/B testing is v...ery crucial.”

Testimonial By David Sung
omnisend testimonial

James Le Compte

CEO

To’ak Chocolate

I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte
CUSTOMERS TESTIMONIALS
omnisend testimonial

Angèl Foster

Co-Owner

Island Olive Oil Company

Omnisend brings our business to another level. With challenging and changing times of the brick and mortar experience, it’s allowing us to set ourselves up for the future of ecommerce. Testimonial By Angèl Foster
omnisend testimonial

David Sung

Digital Marketing Director

SM Global Shop

It may not make a huge difference when you’re starting out building your list. But once you have hundreds of thousands of customers in your database, even a .2 or .3 percent increase in any of your metrics can drastically have an improvement on your revenue overall. So I do believe A/B testing is v...ery crucial.”

Testimonial By David Sung
omnisend testimonial

James Le Compte

CEO

To’ak Chocolate

I looked at a number of marketing automation platforms and felt with Omnisend that we had found a company with similar values. It was clear they would help us fully leverage the platform’s features and implement it effectively Testimonial By James Le Compte

SM Global Shop - Retail - Medium

Omnisend helps SM Global Shop boost email marketing results. Automated emails drive 48% of Omnisend sales but make up only 5% of sends. The lost customer win-back automation achieves a 52% conversion... rate. The SMBassador invite email earns $5.84 revenue per email. The team tests and tweaks campaigns for better performance. SM Global Shop uses Shopify and switched from Klaviyo and Mailchimp.

Read on →

AcreValue - Real Estate

Omnisend helped AcreValue fix major email deliverability problems. AcreValue's emails had only a 5% open rate due to poor domain and IP reputation. Omnisend's team advised using segmented audiences a...nd a dedicated IP. Open rates jumped to 60-70%. Click rates increased 5x. Website traffic from email grew by 10%.

Read on →

CA Design - Retail

Omnisend and Ecwid helped CA Design, a premium Irish furniture retailer, centralize sales and automate marketing. CA Design gained over 2,000 new leads from a single competition campaign. Influencer ...giveaways grew their email list by 10–15%. The company achieved a 5%+ click-through rate using email marketing automation, segmentation, and signup forms. Ecwid improved supply chain management and order tracking for CA Design.

Read on →

Bowy Made - Retail

Omnisend helped Bowy Made boost revenue with pre-purchase automations. The luxury baby brand switched from Mailchimp to Omnisend for better automation features. They set up welcome, checkout abandonm...ent, and review request flows. With support, they added product and browse abandonment automations. Now, 70% of revenue comes from automations, with a 30% return customer rate and 52% open rates.

Read on →

Rachel Riley - Apparel & Fashion

Omnisend helped Rachel Riley boost its Black Friday Cyber Monday sales by 77%. The British kids' fashion brand switched from Constant Contact and Klaviyo to Omnisend for better features and lower cos...ts. Omnisend's automation, email, and SMS campaigns drove 48.1% of BFCM store revenue. 46% of Omnisend-driven revenue came from automations. The platform's intuitive tools and strong support helped Rachel Riley grow online sales.

Read on →

Salomon Japan - Retail

Omnisend helped Salomon Japan engage over 130,000 subscribers with targeted email campaigns. The team used automation and localization to boost open rates to 45%. Each campaign generated ¥1.9M in rev...enue. Their click rate reached 1.4%. Omnisend's email marketing platform supported brand consistency and local relevance.

Read on →

Omnisend Product Reviews teaser

Video Thumbnail
lightning

Peers used omnisend for workflow management and communication management

omnisend Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.74/5

Read Reviews (2)
Analytics

4.23/5

Read Reviews (156)
Custom Reports

3.82/5

Read Reviews (849)

Software Failure Risk Guidance

?

for omnisend

Overall Risk Meter

Low Medium High

Top Failure Risks for omnisend

Omnisend News

Partnership
 

Omnisend and Triple Whale Partner to Give Ecommerce Brands a Unified View of Marketing Performance

Omnisend and Triple Whale have formed a partnership to provide ecommerce brands with a unified view of marketing performance. This collaboration aims to enhance the ability of ecommerce businesses to track and analyze their marketing efforts more effectively, leveraging the strengths of both companies' platforms.

Product
 

Omnisend Launches New AI-Powered Assistants, Enhanced SMS and Reporting - PR Newswire

Omnisend has launched its most significant feature update in a year, introducing AI-powered assistants, enhanced SMS capabilities, and improved reporting tools. These updates aim to help ecommerce merchants personalize customer interactions, automate marketing strategies, and build trust through advanced SMS features. New tools include personalized content recommendations, AI-driven automation workflows, and enhanced SMS shortlinks and shortcodes.

Product
 

Omnisend Launches New AI-Powered Assistants, Enhanced SMS and Reporting

Omnisend has launched new AI-powered assistants, enhanced SMS capabilities, and advanced reporting features. These updates include personalized content tools, AI-driven automation, and SMS enhancements aimed at improving customer engagement and marketing efficiency for ecommerce brands.

Awards
 

Omnisend Named Best Overall Email Marketing Company By MarTech Breakthrough

Omnisend has been awarded the "Best Overall Email Marketing Company" by MarTech Breakthrough. The award recognizes Omnisend's innovative email marketing platform tailored for ecommerce, featuring tools like Shopify integration, customizable templates, and advanced automation. Omnisend's CEO, Rytis Lauris, emphasized the company's commitment to providing enterprise-level functionality without high costs, supported by recent AI enhancements and a redesigned UI.

Omnisend Profile

Company Name

Omnisend

Company Website

https://www.omnisend.com/

HQ Location

1 St Katharine's Way, London, London E1W 1UN, GB

Employees

101-250

Social

Financials

PRIVATE