OnAvaya Overview
OnAvaya™ – Google Cloud Platform offers a hosted contact center service using Avaya's IP Office™ and IP Office™ Contact Center software. This service is available exclusively in the US.
Use Cases
Customers recommend Collaboration, Sales Call Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using OnAvaya.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OnAvaya.
OnAvaya Use-Cases and Business Priorities: Customer Satisfaction Data
OnAvaya works with different mediums / channels such as Video, Chat, and Phone Calls,
Reviews
"...Managing phone calls from customers is quick and easy with Avaya...." Peer review by Brock E., Captive Operations Specialist, Automotive
OnAvaya, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for OnAvaya
Top Industries
- Information Technology and Services
- Internet
- Hospitality
Popular in
- Mid Market
- Enterprise
- Large Enterprise
OnAvaya is popular in Information Technology And Services, Internet, and Hospitality and is widely used by Mid Market, Enterprise, and Large Enterprise.
Comprehensive Insights on OnAvaya Use Cases
What Are the key features of OnAvaya for Collaboration?
How does OnAvaya facilitate Sales Call Management?
How can OnAvaya enhance your Engaging And Following Up process?
6+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well OnAvaya solved their Contact Center Software needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Video
Go forward your way.
Peers used OnAvaya for collaboration and sales call management
OnAvaya Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
Software Failure Risk Guidance
?for OnAvaya
Top Failure Risks for OnAvaya
Avaya News
The Latest BIG News from SAP, Dialpad, HubSpot, & Avaya - CX Today
Microsoft introduces ten pre-built AI agents for Dynamics Contact Centre, while activist investor Legion pushes for changes at Five9.
Avaya Helps Transcom Eliminate Language Barriers in Customer Service With an AI - Powered Real - Time Translation Solution
Avaya partners with Transcom and Sabio Group to launch an AI-powered real-time translation solution, enhancing global customer service by enabling communication in over 100 languages.
Avaya and Verint Deepen Long-Standing, Award-Winning Partnership to Deliver Advanced ...
Avaya and Verint enhance their partnership to integrate AI solutions, boosting customer experience innovation and flexibility for contact centers across various deployment methods.
Avaya Profile
Company Name
Avaya
Company Website
https://www.avaya.com/en/HQ Location
2605 Meridian Parkway Suite 200 Durham, North Carolina 27713, USA
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