OnSpot Social: Product updates, Customer stories, and Insights | 2026 Cuspera

OnSpot Social helped The Light Group collect contact information at their bars and nightclubs. The Light Group used iPads with the OnSpot Social app at multiple locations to gather customer data. The...y collected email addresses, mobile numbers, Facebook Likes, and Twitter Followers. Since December 2012, they collected contact information from 118,178 customers. Over 84% of the data came from four nightclubs. This helped The Light Group build customer loyalty and increase repeat visits.
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OnSpot Social helped the California Travel and Tourism Commission collect visitor feedback at 16 highway rest areas. The challenge was to capture survey responses from thousands of daily visitors. CT...TC used OnSpot Social kiosks with a Premium subscription to gather feedback and improve customer experience. In 18 months, they collected over 8,500 new leads and 8,250 completed surveys. The app made it easy to get valuable insights from tourists.
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OnSpot Social helped Barona Casino improve their email list building. Barona replaced paper signups with the OnSpot Social app using the Scratch & Win feature. This made it fun for customers to share... their contact information. In the first year, Barona collected over 2,900 email addresses and 1,100 people played and won prizes. The app made lead capture easy and engaging for both staff and guests.
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OnSpot Social helped Estée Lauder improve event marketing with automated texts and emails. Estée Lauder used iPads and the OnSpot Social app to collect contact info at B2C events. Attendees got insta...nt coupons by text, boosting engagement. Over 2,000 new leads were collected and 1,000+ automated texts and emails were sent. The company tracked results and calculated ROI using OnSpot Social's dashboard.
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OnSpot Social helped Nutrition Systems improve lead capture at trade shows. Nutrition Systems used the app to collect leads digitally instead of using paper forms. The app's digital signage drew in a...ttendees, who entered their information on iPads. Nutrition Systems collected 15,674 qualified leads at three events. They also gained over 9,000 Facebook Likes and 6,300+ leads with full contact details.
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OnSpot Social helped Trek Bikes replace paper waiver forms with digital release forms. Trek used the app at events and in stores to let customers sign waivers on an iPad. This made the process easier... for staff and customers. Over three years, Trek collected 23,000+ email addresses, 18,000+ digital waivers, and 15,000+ digital signatures. The solution removed the need to store paper forms and improved efficiency.
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