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OnSpot Social: Use-Cases, Insights and Reviews | 2025 Cuspera

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Email and lead collection app for experiential marketing

OnSpot Social Overview

OnSpot Social addresses the challenge of capturing leads effectively in dynamic environments like trade shows, events, and retail locations. This app transforms an iPad into a powerful tool for collecting emails and leads, even without internet access. By streamlining the lead capture process, it enhances experiential marketing efforts, ensuring businesses can engage customers seamlessly. Users can tailor the app's features to meet specific business needs, making it versatile across various settings. The app's capability to function offline ensures uninterrupted lead collection, crucial for maintaining momentum during events. This adaptability is supported by integration with existing systems, enhancing data flow and lead management.

Use Cases

Customers recommend Engagement Management, Capturing Leads, Trade Show Marketing, as the business use cases that they have been most satisfied with while using OnSpot Social.

Other use cases:

Lead Qualification: Technographic
Customer Feedback Management
Account Management
Rating And Review Management
Sales Review & Feedback
Campaign Management
Conversion Management

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OnSpot Social.

Other priorities:

Grow Market Share
Improve Digital And Social Presence
Build Brand Awareness
Increase Sales & Revenue

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OnSpot Social Use-Cases and Business Priorities: Customer Satisfaction Data

OnSpot Social works with different mediums / channels such as Mobile. Offline. Social Media etc.

OnSpot Social's features include Feedback Surveys, Contests/Quizes, Gamification, etc. and OnSpot Social support capabilities include 24/7 Support, Email Support, Phone Support, etc. also OnSpot Social analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Digital signage and video management tools, including digital ads and branded product videos, help engage customers, and enhance marketing campaigns...." Peer review

OnSpot Social, belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Onspot-social is an industry-leading app for email and lead collection at trade shows, events, and retail locations. It enhances engagement in experiential marketing settings.

Comprehensive Insights on OnSpot Social Use Cases

How does OnSpot Social facilitate Engagement Management?

How does OnSpot Social facilitate Capturing Leads?

How efficiently Does OnSpot Social manage your Trade Show Marketing?

Why is OnSpot Social the best choice for Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well OnSpot Social solved their Lead Generation needs. Cuspera uses 333 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

Case Studies

Education

CASE STUDY University of Oklahoma

OnSpot Social college admissions app helped the University of Oklahoma collect student contact information for recruitment. OU Athletics needed a simple way to gather student leads and standardize da...ta collection. They gave each employee an iPad with the app to collect names, emails, and phone numbers. In just 18 days, OU Athletics collected thousands of new student leads, including over 1,000 email addresses, 950 names, and 700 phone numbers. The app made student recruitment fast and easy for both staff and students.

Health, Wellness and Fitness

CASE STUDY Midway Labs USA

OnSpot Social helped Midway Labs USA grow their social media followers at B2C events. The company wanted a better way to get event attendees to follow them on Instagram, Twitter, and Facebook. They u...sed the OnSpot Social app on iPads to make it easy for people to connect. After four events, they gained over 4,100 new social media followers, including 3,100+ on Instagram and 260+ Facebook Likes. The app made it simple to track and grow their audience.

Hospitality

CASE STUDY The Light Group

OnSpot Social helped The Light Group collect contact information at their bars and nightclubs. The Light Group used iPads with the OnSpot Social app at multiple locations to gather customer data. The...y collected email addresses, mobile numbers, Facebook Likes, and Twitter Followers. Since December 2012, they collected contact information from 118,178 customers. Over 84% of the data came from four nightclubs. This helped The Light Group build customer loyalty and increase repeat visits.

Real Estate

CASE STUDY eXp Realty

OnSpot Social helped eXp Realty improve lead generation at open houses. eXp Realty needed a way to capture buyer information and feedback during events. They used OnSpot Social on iPads to collect co...ntact details and survey responses from visitors. In one day, a realtor gathered 45 open house surveys and over 40 new leads. The app made it easy to send real estate materials by text or email. This replaced paper sign-up forms and improved marketing at open houses.

Government Administration

CASE STUDY California Travel and Tourism Commission (CTTC)

OnSpot Social helped the California Travel and Tourism Commission collect visitor feedback at 16 highway rest areas. The challenge was to capture survey responses from thousands of daily visitors. CT...TC used OnSpot Social kiosks with a Premium subscription to gather feedback and improve customer experience. In 18 months, they collected over 8,500 new leads and 8,250 completed surveys. The app made it easy to get valuable insights from tourists.

Hospitality

CASE STUDY Barona Casino

OnSpot Social helped Barona Casino improve their email list building. Barona replaced paper signups with the OnSpot Social app using the Scratch & Win feature. This made it fun for customers to share... their contact information. In the first year, Barona collected over 2,900 email addresses and 1,100 people played and won prizes. The app made lead capture easy and engaging for both staff and guests.

Peers used OnSpot Social for engagement management and capturing leads

OnSpot Social Features

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Medium
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FEATURE	RATINGS AND REVIEWS
Custom Reports	4.35/5 ★ Read Reviews (9)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.35/5 ★ Read Reviews (9)

Software Failure Risk Guidance

for OnSpot Social

Overall Risk Meter

Low Medium High

Top Failure Risks for OnSpot Social

OnSpot Social, LLC News

16/10/2023

OnSpot Social Reviews

After all this time, OnSpot Social reviews are still top notch. We have been a leader in the lead collection field for over a decade. Our clients have collected millions of solid leads from interested potential customers. Â Our app...

The post OnSpot Social Reviews appeared first on OnSpot Social.

OnSpot Social, LLC Profile

Company Name

OnSpot Social, LLC

Company Website

https://onspotsocial.com/

Year Founded

2011

HQ Location

2053 Sturbridge Drive, Jamison, PA 18929, US

Employees

1-10

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