OnSpot Social Overview

OnSpot Social addresses the challenge of capturing leads effectively in dynamic environments like trade shows, events, and retail locations. This app transforms an iPad into a powerful tool for collecting emails and leads, even without internet access. By streamlining the lead capture process, it enhances experiential marketing efforts, ensuring businesses can engage customers seamlessly. Users can tailor the app's features to meet specific business needs, making it versatile across various settings. The app's capability to function offline ensures uninterrupted lead collection, crucial for maintaining momentum during events. This adaptability is supported by integration with existing systems, enhancing data flow and lead management.

Use Cases

Customers recommend Engagement Management, Capturing Leads, Trade Show Marketing, as the business use cases that they have been most satisfied with while using OnSpot Social.

Other use cases:

  • Lead Qualification: Technographic
  • Customer Feedback Management
  • Account Management
  • Rating And Review Management
  • Sales Review & Feedback
  • Campaign Management
  • Conversion Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OnSpot Social.

Other priorities:

  • Grow Market Share
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Increase Sales & Revenue
See all business priorities See less business priorities

OnSpot Social Use-Cases and Business Priorities: Customer Satisfaction Data

OnSpot Social works with different mediums / channels such as Mobile. Offline. Social Media etc.

OnSpot Social's features include Feedback Surveys, Contests/Quizes, Gamification, etc. and OnSpot Social support capabilities include 24/7 Support, Email Support, Phone Support, etc. also OnSpot Social analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Digital games and contests are also designed to capture customer attention, while surveys and reviews help users conduct unlimited customer surveys, and collect customer reviews and feedback...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Convert store visitors into customers through unique customer engagement activities like scratch & win games or a photo capture contest. ..." Customer Experience
"...Email and lead capture application that helps businesses collect customer data anywhere, in stores and at events...." Peer review from OnSpot Social
"...Lead & Email Collection App for Trade Shows, Events & Retail Locations...." Lead & Email Collection App for Trade Shows, Events & Retail Locations

OnSpot Social, belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Onspot-social is an industry-leading app for email and lead collection at trade shows, events, and retail locations. It enhances engagement in experiential marketing settings.

OnSpot Social Customer wins, Customer success stories, Case studies

How does OnSpot Social address your Engagement Management Challenges?

How can OnSpot Social optimize your Capturing Leads Workflow?

What benefits does OnSpot Social offer for Trade Show Marketing?

How can OnSpot Social optimize your Customer Feedback Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well OnSpot Social solved their Lead Generation needs. Cuspera uses 333 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

 

Trek Bikes - Sporting Goods - Very Large

Waterloo, USA

OnSpot Social helped Trek Bikes replace paper waiver forms with digital release forms at events and stores. Trek employees used iPads to let customers review and sign waivers on the spot. Over three ...years, Trek collected 23,000+ email addresses and 15,000+ digital signatures. 18,000+ people used the digital waiver feature. The process became faster and easier for both staff and customers. All data is now stored securely in the cloud, eliminating paper storage.

Read more →
 

Midway Labs USA - Health, Wellness And Fitness - Medium

Boca Raton, USA

OnSpot Social helped Midway Labs USA boost social media followers at B2C events. The company used iPads with the OnSpot Social app to collect new Instagram, Facebook, and Twitter followers. Before, t...hey relied on paper signage, which did not work well and was not trackable. After four events, they gained over 4,100 new social media followers, including 3,100+ on Instagram and 260+ Facebook Likes. The app made it easy to connect with event attendees and grow their online audience.

Read more →
 

eXp Realty - Real Estate - Large

Seattle, USA

OnSpot Social helped eXp Realty collect 40+ leads and 45 open house surveys in one day. eXp Realty used the app on iPads at open houses to gather buyer contact details and feedback. The tool replaced... paper forms and made it easy for buyers to submit information. Realtors could instantly send real estate materials to leads by text or email. This improved lead generation and buyer engagement at open houses.

Read more →
 

Estée Lauder - Consumer Goods - Very Large

New York, USA

Estée Lauder used OnSpot Social to boost sales at B2C events. They equipped staff with iPads to collect attendee contact info in exchange for coupons. Automated texts and emails were sent instantly, ...driving immediate engagement. Over 2,000 new leads were collected and 1,000+ automated messages delivered. The program's ROI was tracked by linking OnSpot data with coupon redemptions.

Read more →
 

The Light Group - Hospitality - Large

Las Vegas, USA

OnSpot Social helped The Light Group collect 118,178 customer contacts at their bars and nightclubs. The Light Group used iPads with OnSpot Social to gather email addresses, mobile numbers, and socia...l media follows from patrons waiting in line. They deployed 15 iPads across 7 locations, including nightclubs, a beach club, and pool lounges. Over 84% of the contacts came from four nightclubs. This approach helped The Light Group build loyalty and increase repeat visits.

Read more →
 

California Travel and Tourism Commission (CTTC) - Government Administration - Medium

Pasadena, USA

OnSpot Social helped the California Travel and Tourism Commission collect over 8,500 new leads and 8,250 surveys in 18 months. CTTC set up kiosks at 16 highway rest areas, using the survey app to gat...her feedback from travelers. The app made it easy for visitors to share their experiences and rate their trips. Insights from the surveys improved customer experience at rest stops. CTTC learned what tourists value most about California.

Read more →
lightning

Peers used OnSpot Social for engagement management and capturing leads

OnSpot Social Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for OnSpot Social

Overall Risk Meter

Low Medium High

Top Failure Risks for OnSpot Social

OnSpot Social, LLC Profile

Company Name

OnSpot Social, LLC

Company Website

https://onspotsocial.com/

Year Founded

2011

HQ Location

2053 Sturbridge Drive, Jamison, PA 18929, US

Employees

1-10

Social

Facebook Linkedin Twitter