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OnSpot Social: Use-Cases, Insights and Reviews | 2025 Cuspera

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Email and lead collection app for experiential marketing

OnSpot Social Overview

OnSpot Social addresses the challenge of capturing leads effectively in dynamic environments like trade shows, events, and retail locations. This app transforms an iPad into a powerful tool for collecting emails and leads, even without internet access. By streamlining the lead capture process, it enhances experiential marketing efforts, ensuring businesses can engage customers seamlessly. Users can tailor the app's features to meet specific business needs, making it versatile across various settings. The app's capability to function offline ensures uninterrupted lead collection, crucial for maintaining momentum during events. This adaptability is supported by integration with existing systems, enhancing data flow and lead management.

Use Cases

Customers recommend Engagement Management, Capturing Leads, Trade Show Marketing, as the business use cases that they have been most satisfied with while using OnSpot Social.

Other use cases:

Lead Qualification: Technographic
Customer Feedback Management
Account Management
Rating And Review Management
Sales Review & Feedback
Campaign Management
Conversion Management

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OnSpot Social.

Other priorities:

Grow Market Share
Improve Digital And Social Presence
Build Brand Awareness
Increase Sales & Revenue

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OnSpot Social Use-Cases and Business Priorities: Customer Satisfaction Data

OnSpot Social works with different mediums / channels such as Mobile. Offline. Social Media etc.

OnSpot Social's features include Feedback Surveys, Contests/Quizes, Gamification, etc. and OnSpot Social support capabilities include 24/7 Support, Email Support, Phone Support, etc. also OnSpot Social analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Featuring automated email and mobile content delivery, as well as email collection and lead capture technology, digital signage, games, surveys, social media support, and more, OnSpot Social aims to deliver a simple yet effective customer engagement solution...." Peer review

OnSpot Social, belong to a category of solutions that help Lead Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Onspot-social is an industry-leading app for email and lead collection at trade shows, events, and retail locations. It enhances engagement in experiential marketing settings.

OnSpot Social Customer wins, Customer success stories, Case studies

Why is OnSpot Social the best choice for Engagement Management?

How does OnSpot Social facilitate Capturing Leads?

How can OnSpot Social optimize your Trade Show Marketing Workflow?

What solutions does OnSpot Social provide for Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well OnSpot Social solved their Lead Generation needs. Cuspera uses 333 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Lead Generation needs.

Estée Lauder - Cosmetics

OnSpot Social helped Estée Lauder improve event marketing with automated texts and emails. Estée Lauder used iPads and the OnSpot Social app to collect contact info at B2C events. Attendees got insta...nt coupons by text, boosting engagement. Over 2,000 new leads were collected and 1,000+ automated texts and emails were sent. The company tracked results and calculated ROI using OnSpot Social's dashboard.

Nutrition Systems - Food & Beverages

OnSpot Social helped Nutrition Systems improve lead capture at trade shows. Nutrition Systems used the app to collect leads digitally instead of using paper forms. The app's digital signage drew in a...ttendees, who entered their information on iPads. Nutrition Systems collected 15,674 qualified leads at three events. They also gained over 9,000 Facebook Likes and 6,300+ leads with full contact details.

Trek Bikes - Sporting Goods

OnSpot Social helped Trek Bikes replace paper waiver forms with digital release forms. Trek used the app at events and in stores to let customers sign waivers on an iPad. This made the process easier... for staff and customers. Over three years, Trek collected 23,000+ email addresses, 18,000+ digital waivers, and 15,000+ digital signatures. The solution removed the need to store paper forms and improved efficiency.

American Apparel - Retail

OnSpot Social helped American Apparel grow their email list. The company wanted a better way to get email subscribers in stores. They used iPads with the OnSpot Social email app in 280 stores worldwi...de. In less than 14 months, they collected over 1 million email addresses. This brought in more than 1 million new leads for their marketing.

eXp Realty - Real Estate

OnSpot Social helped eXp Realty improve lead generation at open houses. eXp Realty needed a way to capture buyer information and feedback during events. They used OnSpot Social on iPads to collect co...ntact details and survey responses from visitors. In one day, a realtor gathered 45 open house surveys and over 40 new leads. The app made it easy to send real estate materials by text or email. This replaced paper sign-up forms and improved marketing at open houses.

Midway Labs USA - Health, Wellness And Fitness

OnSpot Social helped Midway Labs USA grow their social media followers at B2C events. The company wanted a better way to get event attendees to follow them on Instagram, Twitter, and Facebook. They u...sed the OnSpot Social app on iPads to make it easy for people to connect. After four events, they gained over 4,100 new social media followers, including 3,100+ on Instagram and 260+ Facebook Likes. The app made it simple to track and grow their audience.

Peers used OnSpot Social for engagement management and capturing leads

OnSpot Social Features

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Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.35/5 ★ Read Reviews (9)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.35/5 ★ Read Reviews (9)

Software Failure Risk Guidance

for OnSpot Social

Overall Risk Meter

Low Medium High

Top Failure Risks for OnSpot Social

OnSpot Social, LLC Profile

Company Name

OnSpot Social, LLC

Company Website

https://onspotsocial.com/

Year Founded

2011

HQ Location

2053 Sturbridge Drive, Jamison, PA 18929, US

Employees

1-10

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