OpsTel SPEED Overview
Here’s the scoop on OpsTel SPEED! We've gathered over 69 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
OpsTel SPEED, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if OpsTel SPEED is right for your needs? Our Cuspera AI engine can evaluate how OpsTel SPEED fits your specific business needs, industry, and context. Get your personalized assessment report today.
OpsTel SPEED supports business activities such as:
- Lead Qualification: Technographic
- Helpdesk Management
- Measuring Customer Satisfaction
OpsTel SPEED can help you with many business goals, such as Establish Thought Leadership, and Acquire Customers. It can help manage these activities if you use Phone Calls for these needs.
OpsTel SPEED Reviews
11 buyers and buying teams have used Cuspera to assess how well OpsTel SPEED solved their Contact Center Software needs. Cuspera uses 69 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Establish Thought Leadership and Acquire Customers are the most popular business priorities peers achieved using OpsTel SPEED.
Use Cases
Peers recommend Lead Qualification: Technographic , Helpdesk Management , Measuring Customer Satisfaction , as the business use cases that they have been most satisfied while using OpsTel SPEED.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Lead Qualification: Technographic |
4.02/5 ★ |
"...Our industry leading automation technology will save your company time and money...." SPEED Rapid Configuration Management |
| Helpdesk Management with Phone Calls |
3.38/5 ★ |
"...Genesys Verizon Avaya PPT Solutions Eventus Nice InContact Cisco CX19 CX20 Contact Center Operations Solutions Call Center Solutions..." SOLUTIONS |
| Measuring Customer Satisfaction |
3.28/5 ★ |
"...Increases customer satisfaction due to higher utilization. ..." SPEED Rapid Configuration Management |
| PEER EXPERIENCES | |
|---|---|
| Lead Qualification: Technographic |
4.02/5 ★ |
"...Our industry leading automation technology will save your company time and money...." SPEED Rapid Configuration Management |
|
| Helpdesk Management with Phone Calls |
3.38/5 ★ |
"...Genesys Verizon Avaya PPT Solutions Eventus Nice InContact Cisco CX19 CX20 Contact Center Operations Solutions Call Center Solutions..." SOLUTIONS |
|
| Measuring Customer Satisfaction |
3.28/5 ★ |
"...Increases customer satisfaction due to higher utilization. ..." SPEED Rapid Configuration Management |
|
IT and Other Capabilities
for OpsTel SPEED
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (5) |
Software Failure Risk Guidance
?for OpsTel SPEED
Top Failure Risks for OpsTel SPEED
Vendor Profile Details
Company Name
OpsTel Services
Company Website
https://www.opstel.com/HQ Location
2550 W Union Hills Dr, Phoenix, Arizona 85027, US
Employees
1-10
Social
Financials
NA
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