Oracle EBS CRM Overview

Oracle E-Business Suite (EBS) CRM is a cloud-based suite with integrated business applications for sales, service, and marketing. It helps streamline processes and manage costs and performance.

Use Cases

Customers recommend Lead Tracking, Relationship Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Oracle EBS CRM.

Other use cases:

  • Engagement Management
  • Contact List Management
  • Workflow Management
  • Collaboration
  • Contract Management
  • Customer Case Management
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Oracle EBS CRM.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve ROI
See all business priorities See less business priorities

Oracle EBS CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle EBS CRM's features include Recording.

Reviews

"...Tracking sales, leads, and progress with current customers/patients...." Peer review by Katherine L, Executive Assistant, Medical Practice

Oracle EBS CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle EBS CRM

Top Industries

  • Retail
  • Computer Software
  • Education

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Oracle EBS CRM is popular in Retail, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Oracle EBS CRM Use Cases

Why is Oracle EBS CRM the best choice for Lead Tracking?

How does Oracle EBS CRM address your Relationship Management Challenges?

What makes Oracle EBS CRM ideal for Helpdesk Management?

How can Oracle EBS CRM optimize your Engagement Management Workflow?

What Are the key features of Oracle EBS CRM for Contact List Management?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Oracle EBS CRM solved their CRM needs. Cuspera uses 374 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

lightning

Peers used Oracle EBS CRM for lead tracking and relationship management

Oracle EBS CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (7)
Custom Reports

4.56/5 ★

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (7)
Custom Reports

4.56/5 ★

Read Reviews (36)

Oracle EBS CRM Integrations

Oracle EBS CRM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.03/5 ★

Read Reviews (61)
Data Export

3.88/5 ★

Read Reviews (32)

Software Failure Risk Guidance

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for Oracle EBS CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Oracle EBS CRM

Oracle News

Newswire & Press Release / Oracle Announces New AI Features in Argus - Automate Translations to Speed Safety Case Processing - Engineering / Artificial Intelligence - Oracle Corporation

Oracle introduces AI features in Argus to automate translations, enhancing safety case processing for pharmacovigilance teams across 30 languages.

01/10/2024 - source

Oracle Releases Java 23

Oracle releases Java 23 with new resources on their blog.

16/09/2024 - source

Oracle Introduces New Research Service for Analyzing Global Trends in Cancer Treatment

Oracle launches a new research service to analyze global trends in cancer treatment, enhancing data-driven insights for healthcare.

16/09/2024 - source

Oracle Profile

Company Name

Oracle

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO