Oracle Field Service Overview
Oracle Field Service Cloud transforms customer experience and boosts field service productivity. It uses predictive technology to automatically schedule and optimize tasks.
Use Cases
Customers recommend Collaboration, Measuring Customer Satisfaction, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Oracle Field Service.
Business Priorities
Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Oracle Field Service.
Oracle Field Service Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle Field Service works with different mediums / channels such as Mobile. and Promotions.
Reviews
"...I would definitely recommend this to anyone in the market for such program as it really helps with workflow and to make appointments time windows ...." Peer review by Shane H., Field tech supervisor , Telecommunications
Oracle Field Service, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle Field Service
Top Industries
- Telecommunications
Popular in
- Enterprise
Oracle Field Service is popular in Telecommunications, and is widely used by Enterprise,
Oracle Field Service Customer wins, Customer success stories, Case studies
What makes Oracle Field Service ideal for Collaboration?
What makes Oracle Field Service ideal for Measuring Customer Satisfaction?
Why is Oracle Field Service the best choice for Products & Pricelist Management?
How can Oracle Field Service optimize your Helpdesk Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Oracle Field Service solved their Field Service Management needs. Cuspera uses 135 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Get to know Oracle Field Service
Peers used Oracle Field Service for collaboration and measuring customer satisfaction
Oracle Field Service Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for Oracle Field Service
Top Failure Risks for Oracle Field Service
Oracle Corporation News
Oracle Enhances Public Safety Suite for Real - Time Data Intelligence - Software - Oracle Corporation
Oracle announced enhancements to its Oracle Public Safety Suite, a unified hardware-and-software platform for law enforcement and first responders. Updated features include officer-worn cameras and AI-enabled mobile voice controls.
Oracle Unveils Next - Generation Oracle Cloud Infrastructure Zettascale10 Cluster for AI - Software - Oracle Corporation
Oracle today announced Oracle Cloud Infrastructure (OCI) Zettascale10, the largest AI supercomputer in the cloud. This AI supercomputer in the cloud delivers 10X the amount of zettaFLOPS of peak performance; Built on Oracle Acceleron RoCE networking architecture with NVIDIA AI infrastructure, OCI Zettascale10 will provide multigigawatt AI workload capacity and scale.
Oracle and Duality Deliver Privacy - First AI to Government and Defense Customers
Oracle and Duality Technologies have partnered to offer a privacy-first AI solution for government and defense sectors. Duality's secure data collaboration platform is now available on Oracle Cloud Marketplace, enabling secure data analysis without compromising confidentiality. This collaboration leverages Oracle's cloud infrastructure to support advanced AI workloads, ensuring data integrity and security across various security domains.
Oracles agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders
Oracle has introduced new pre-built agents within its Fusion Cloud CX suite to enhance operational efficiency in sales, marketing, and service processes. These agents, such as the Account Product Fit Agent and Deal Advisor Agent, offer predictive and automated features to streamline tasks without needing custom frameworks. This strategic move aims to differentiate Oracle from competitors like Salesforce and Microsoft by providing embedded, cost-effective solutions for CX leaders.
Oracle Corporation Profile
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