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Orckestra Commerce Cloud: Use-Cases, Insights and Reviews | 2025 Cuspera

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Enable commerce everywhere, fulfill anywhere - orckestra.com

Orckestra Commerce Cloud Overview

Orckestra-commerce-cloud unifies e-commerce, mobile commerce, and retail stores. Seamless shopping experiences are created using their cloud-based omnichannel platform.

Use Cases

Customers recommend Engagement Management, Order Management, Merchandising, as the business use cases that they have been most satisfied with while using Orckestra Commerce Cloud.

Other use cases:

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Orckestra Commerce Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

Orckestra Commerce Cloud works with different mediums / channels such as Mobile. and Omnichannel.

Orckestra Commerce Cloud, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Orckestra Commerce Cloud Use Cases

What makes Orckestra Commerce Cloud ideal for Order Management?

Case Studies

Retail

CASE STUDY Société québécoise du cannabis (SQDC)

Orckestra's omnichannel commerce platform helped Société québécoise du cannabis (SQDC) launch a secure online and in-store retail solution for cannabis sales in Québec. SQDC needed a robust, scalable... platform ready for legalization day. Orckestra delivered a bilingual ecommerce site and knowledge hub in under 10 months. On launch day, the site handled 450,000 visits in 15 hours, 7 million page views, and over 30,000 orders. The platform also supports educational content and interactive kiosks in stores.

Consumer Electronics

CASE STUDY BLACK+DECKER

Orckestra powered the online experience for Pria, BLACK+DECKER's personal medication assistant. BLACK+DECKER needed a flexible platform to support a new subscription-based health product. Orckestra d...elivered its Digital Commerce Experience Management technology and API-first Commerce Orchestration Platform. This enabled a smooth launch of Pria, BLACK+DECKER’s first commercial healthcare product. The solution created a user-friendly online experience and supported subscription revenue at scale.

Retail

CASE STUDY Dollarama

Orckestra’s Commerce Orchestration platform helped Dollarama launch a new online storefront for bulk ordering. Dollarama needed to make bulk buying easy for B2B customers and reduce manual work for s...taff. The solution included a digital storefront and omnichannel order management. The new system improved product search, navigation, and checkout. After a successful pilot, Dollarama expanded the online experience to over 1000 stores, increasing revenue and improving customer experience.

Retail

CASE STUDY IGA

Orckestra Commerce Orchestration platform helped IGA launch a mobile grocery shopping app. IGA wanted to reach more customers and offer new ways to shop. The app lets users order from 30,000 products... and choose delivery or pickup. Customers get personalized offers and smart shopping lists. App downloads beat expectations by 300%. Customers spend more time on the app and browse more pages.

Manufacturing

CASE STUDY Proto Industrial

Orckestra used its Commerce Orchestration platform to modernize Proto Industrial’s global B2B online presence. Proto Industrial needed a new website, updated product catalogs, and better customer exp...erience. Orckestra synchronized online catalogs, improved search, and enabled profile creation. SharePoint 2013 helped manage content and localize for different countries. Proto Industrial saw more site usability, more customer interactions, and easier content management. Their online catalog is now always up-to-date and matches their brand.

Retail

CASE STUDY Thrifty Foods

Orckestra Commerce Cloud helped Thrifty Foods upgrade their online grocery platform. Thrifty Foods faced challenges with an old, home-grown ecommerce system and paper-based order fulfillment. The new... solution unified online and in-store shopping, integrated product and customer data, and improved order management. Staff now use a Pick & Pack app to speed up fulfillment and reduce errors. Customers enjoy seamless shopping and on-time delivery. Thrifty Foods increased upsell and cross-sell opportunities and improved operational efficiency.