Ottspott Overview

Ottspott integrates seamlessly into workflows, enhancing efficiency. Users experience minimal friction, ensuring smooth communication.

Use Cases

Customers recommend Call Recording, Conference Call Management, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Ottspott.

Other use cases:

  • Helpdesk Management
  • Measuring Customer Satisfaction
  • Contact List Management
  • Content Sharing
  • Collaboration
  • Competitive Intelligence
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ottspott.

Ottspott Use-Cases and Business Priorities: Customer Satisfaction Data

Ottspott works with different mediums / channels such as Phone Calls. Offline. Events etc.

Ottspott's features include Recording, and Alerts: Popups & Notifications. and Ottspott support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Ottspott analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface...." Peer review from Apidaze

Ottspott, InformaCast, Twilio Programmable Voice, SpitFire Dialers, Google Voice, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Ottspott Use Cases

How does Ottspott address your Call Recording Challenges?

How efficiently Does Ottspott manage your Conference Call Management?

Why is Ottspott the best choice for Tracking & Monitoring Communications?

What benefits does Ottspott offer for Helpdesk Management?

8+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well Ottspott solved their Contact Center Software needs. Cuspera uses 132 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Ottspott for call recording and conference call management

Ottspott Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.09/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.09/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Ottspott

Top Failure Risks for Ottspott

Ottspott Profile

Company Name

Ottspott

Company Website

https://ottspott.co/

HQ Location

5 Parvis Alain Turing, PARIS, IDF 75013, FR

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