Ovation Overview
Ovation provides 2-question, SMS-based surveys for real-time guest feedback, driving retention and 5-star reviews. The Digital Table Touch™ enhances restaurant revenue and customer satisfaction.
Use Cases
Customers recommend Customer Feedback Management, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using Ovation.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ovation.
Ovation Use-Cases and Business Priorities: Customer Satisfaction Data
Ovation works with different mediums / channels such as Offline. Phone Calls. Point Of Sale etc.
Reviews
"...Customers think you're texting them directly from a store phone number, and you can engage with live-action conversations to resolve concerns...." Peer review by Chelsea S., Brand President & small business owner, Retail
Ovation, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Ovation
Top Industries
- Retail
- Pharmaceuticals
- Restaurants
Popular in
- Small Business
- Mid Market
Ovation is popular in Retail, Pharmaceuticals, and Restaurants and is widely used by Small Business, and Mid Market,
Comprehensive Insights on Ovation Use Cases
How does Ovation address your Customer Feedback Management Challenges?
How can Ovation optimize your Rating And Review Management Workflow?
How does Ovation address your Engagement Management Challenges?
How efficiently Does Ovation manage your Campaign Management?
How can Ovation enhance your Reputation Management process?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Ovation solved their Customer Feedback Management needs. Cuspera uses 118 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Case Studies
CASE STUDY Earthbar
CASE STUDY Taziki's Mediterranean Café
CASE STUDY Curry Up Now
CASE STUDY Righteous Slice
CASE STUDY Prelude Kitchen & Bar
CASE STUDY Via 313 Pizzeria
Ovation Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (21) |
Analytics | Read Reviews (6) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (21) |
Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for Ovation
Top Failure Risks for Ovation
Ovation. News
Ovations 2025 Spring Release Empowers Restaurants to Dig Deeper and Prove ROI With New Tools
Ovation's 2025 Spring Release introduces Long-form Surveys and the Call-to-Text Revenue Report to help restaurants gain deeper insights and prove ROI, enhancing their guest feedback platform capabilities.
Ovation. Profile
Company Name
Ovation.
Company Website
https://ovationup.com/HQ Location
Provo, Utah 84601, US
Employees
11-50
Social
Financials
SEED