Ovation Overview

Ovation provides 2-question, SMS-based surveys for real-time guest feedback, driving retention and 5-star reviews. The Digital Table Touch™ enhances restaurant revenue and customer satisfaction.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using Ovation.

Other use cases:

  • Campaign Management
  • Reputation Management
  • Sales Review & Feedback
  • Contact List Management
  • Identify Target Customers
  • Advertisement
  • Opportunity Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ovation.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Improve Digital And Social Presence
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Ovation Use-Cases and Business Priorities: Customer Satisfaction Data

Ovation works with different mediums / channels such as Offline. Phone Calls. Point Of Sale etc.

Reviews

"...Customers think you're texting them directly from a store phone number, and you can engage with live-action conversations to resolve concerns...." Peer review by Chelsea S., Brand President & small business owner, Retail

Popular Business Setting

for Ovation

Top Industries

  • Retail
  • Pharmaceuticals
  • Restaurants

Popular in

  • Small Business
  • Mid Market

Ovation is popular in Retail, Pharmaceuticals, and Restaurants and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Ovation Use Cases

What benefits does Ovation offer for Customer Feedback Management?

How does Ovation address your Rating And Review Management Challenges?

What makes Ovation ideal for Engagement Management?

What benefits does Ovation offer for Campaign Management?

How does Ovation facilitate Reputation Management?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Ovation solved their business needs. Cuspera uses 118 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used Ovation for customer feedback management and rating and review management

Ovation Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (1)
Custom Reports

4.48/5

Read Reviews (21)
Analytics

3.95/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (1)
Custom Reports

4.48/5

Read Reviews (21)
Analytics

3.95/5

Read Reviews (6)

Software Failure Risk Guidance

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for Ovation

Top Failure Risks for Ovation

Ovation Up Profile

Company Name

Ovation Up

Company Website

https://ovationup.com/

HQ Location

Provo, Utah 84601, US

Employees

11-50

Social

Financials

SEED