OXON Overview
Oxon is cloud-based contact centre management software offering enterprise-grade communication tools. It integrates web-chat, email, voice calls, SMS, and social media on a single platform.
Use Cases
Customers recommend Contact List Management, Helpdesk Management, Telemarketing, as the business use cases that they have been most satisfied with while using OXON.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OXON.
OXON Use-Cases and Business Priorities: Customer Satisfaction Data
OXON works with different mediums / channels such as Phone Calls. E-Mail. Chat etc.
OXON's features include Personalization, Ticketing, Alerts: Popups & Notifications, etc. and OXON support capabilities include 24/7 Support, Phone Support, Email Support, etc. also OXON analytics capabilities include Analytics, and Custom Reports.
Reviews
"...OXON provides managers with call monitoring tools, and agents see a popup of past customer history when receiving calls...." Peer review
OXON, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for OXON
Top Industries
- Financial Services
- Internet
- Consumer Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
OXON is popular in Financial Services, Internet, and Consumer Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on OXON Use Cases
What solutions does OXON provide for Contact List Management?
What Are the key features of OXON for Helpdesk Management?
How efficiently Does OXON manage your Telemarketing?
Why is OXON the best choice for Engagement Management?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well OXON solved their Contact Center Software needs. Cuspera uses 360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used OXON for contact list management and helpdesk management
OXON Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (46) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (46) |
Software Failure Risk Guidance
?for OXON
Overall Risk Meter
Top Failure Risks for OXON
OXON Profile
Company Name
OXON
Company Website
https://www.oxontech.com/HQ Location
Tum?no st. 4 - 54, Vilnius, LT01109, LT
Employees
11-50
Social
Financials
NA
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