OXON Overview
Oxon is cloud-based contact centre management software offering enterprise-grade communication tools. It integrates web-chat, email, voice calls, SMS, and social media on a single platform.
Use Cases
Customers recommend Contact List Management, Helpdesk Management, Telemarketing, as the business use cases that they have been most satisfied with while using OXON.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OXON.
OXON Use-Cases and Business Priorities: Customer Satisfaction Data
OXON works with different mediums / channels such as Phone Calls, E-Mail, Chat, etc.
OXON's features include Personalization, Ticketing, Alerts: Popups & Notifications, etc.
Reviews
"...Our outbound call center productivity has increased highly - the whole sales department is happy with the purchase...." Peer review by Jaja V., Business Representative, Food & Beverages
OXON, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for OXON
Top Industries
- Financial Services
- Internet
- Consumer Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
OXON is popular in Financial Services, Internet, and Consumer Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on OXON Use Cases
What solutions does OXON provide for Contact List Management?
Why is OXON the best choice for Helpdesk Management?
What benefits does OXON offer for Telemarketing?
How efficiently Does OXON manage your Engagement Management?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well OXON solved their Contact Center Software needs. Cuspera uses 360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used OXON for contact list management and helpdesk management
OXON Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (46) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (46) |
Software Failure Risk Guidance
?for OXON
Overall Risk Meter
Top Failure Risks for OXON
OXON Profile
Company Name
OXON
Company Website
https://www.oxontech.com/HQ Location
Tum?no st. 4 - 54, Vilnius, LT01109, LT
Employees
11-50
Social
Financials
NA
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