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Packback: Reviews, Testimonials and Expert Opinions
(711)Packback is an AI-supported online discussion platform
Top 41 Packback Alternatives
Discourse
Discourse - 100% open source discussion platform
Discourse is a community management platform used as a mailing list, discussion forum, long-form chat room, and more. It helps to scale best practices and acquire customers. Discourse is 100% open ...
Discourse features include dynamic notifications on receiving new posts or quotes, expand the context of each post, and also in quotes, to reveal the full conversation without losing the place, automatic link expansion to provide additional context and information, and many more.
Zapnito
Zapnito ‚Powering expert communities : Zapnito
Zapnito is the community software platform built to showcase expertise. Zapnito is used to create branded expert networks that promote thought leadership, increase revenue, and build engagement and trust with the audience. ...
Zapnito provides a flexible design, fast implementation, easy to use interface, along with personalized support. Zapnito integrates with third-party platforms such as Google Analytics, Tag Manager, Braintree, and Learnosity.
Hivebrite
The online community platform - to manage and engage all types of private communities
Hivebrite is an online Community Platform designed to help organizations build, manage, and engage their community with the help of all-in-one Community portals that are simple to set up and customizable. It can be used in various industries such as Education to connect with school or University alumni, in Non-profits for engaging with supporters around a cause, and Professional Networks and Corporate alumni, to name a few. ...
Hivebrite is completely customizable and provides all the tools needed to strengthen community engagement. Keep member data up-to-date, manage memberships and events, collect payments, centralize communication, and more from one easy-to-use platform.
To help facilitate data management, the primary features offered includes Import & export member data, search & targeting filters, Mass updates, Profile-update campaign and Profile update tracker. Apart from this, the platform also offers content management, event management, campaign management, push notifications, automatic newsletter, collaborations & opportunity, membership management & donations, group activity and networking facility.
Hivebrite offers APIs to help keep the data up-to-date and also to facilitate integration with CRM systems like Salesforce, Blackbaud CRM, Microsoft Dynamics, and Raiser's Edge NXT.
Higher Logic Thrive Community
Engagement tool for an ongoing, meaningful interaction with customers, members, and employees
Higher Logic is an ongoing, meaningful interaction with the customers, members, and employees is the foundation for the shared success. It engages the entire audience across every stage of their journey with the powerful online community solution, built for and aligned to the goals. ...
Higher Logic online communities is a cloud-based engagement platform that boosts customer experience with online communities and marketing automation. It is suited for any business looking to increase customer engagement to drive retention and new revenue. It helps customers to communicate, collaborate and stay in touch with the company. It provides customers access to the knowledgebase. It allows to create customer loyalty, improve customer support and satisfaction. Through this businesses can achieve customer advocacy by word-of-mouth marketing.
It provides custom automated workflows to build on expertise and best practices. Higher logic community supports member interactions at every level and shares ideas to promote the organization’s content and value. It provides advanced analytics that helps to effectively measure conversions and campaign impact.
Higher Logic Vanilla
Top Customer Community Platform
Vanilla Forums is a customer community software designed to help the companies drive loyalty, enhance sales, and improve upon the customer service. The primary features offered by the platform ...
The tool offers integration with CRM systems using single sign-on feature. It also offers base themes and layouts which can be customized by modifying the HTML and CSS.
Bettermode
A customizable community platform for businesses
Bettermode is a Community Management Software, a flexible community engine that renders traditional online forums obsolete. It is highly user-centric and meets the business needs and audiences. ...
Bettermode has an engaging social dimension. It enables users to explore topics, follow threads, post queries, and initiate discussions. Apart from these, users can also perform a wide variety of social actions like commenting, sharing, and upvoting.
Bettermode is designed to be adaptable and flexible, to build a community that suits the business needs and consumers. Analytics help users gain valuable insight into community performance. Tribe allows users to sign up using established platforms such as Google, Facebook, Slack and LinkedIn. Single Sign On (SSO) can also be configured for enterprise customers. It provides integrations with third-party apps to automate processes and add functionalities such as polls, events, Q&As.
Forj
Membership Community Platform to deliver an exceptional member experience
Forj is a Membership community platform, that aims at managing all aspects of community networking and communications. It is targeted at Non-profits, Associations and corporations. Forj features ...
Forj provides a modernized interface for discussions, chats, events, and networking, making it attractive for members to remain engaged and involved in community drives.
inSided community
Central platform for engagement amongst customers in different categories
inSided community is a cloud-based community platform that is designed to improve client support and conversion rates. It helps to scale support, enable customer success, and increase product adoption by leveraging the power of its own community or expert users. ...
inSided community platform enables a central place for customers to start conversations, ask questions, share ideas, respond to surveys and post articles. Organize the community into topics and allow community members to comment and vote. Widgets allow for embedding relevant information on every page of the community. The availability of relevant content related to the product or service will help customers make a quick purchase decision.
inSided community features include a community platform, knowledgebase, in-product support, increased customer success productivity with easier community management, use of real usage data to scale efforts, simple customization, easy integrations, SSO and social authentication, and more.
Khoros Communities
Online brand communities to create digital spaces for customers
Khoros Communities is a brand community platform that allows organizations to host and manage peer-to-peer spaces for customers to find answers, develop expertise, and share experiences. ...
With Khoros Communities, customers can share knowledge, learn, and find answers from the community. Organizations can host and manage conversations through forums, blogs, contests, and quizzes to encourage customer participation. With the analytics and moderation feature, Khoros Communities users can evaluate customer performance and engagement, see top contributors, monitor support interactions, and moderate content. This enables organizations to prevent any potential damage to the brand from untrustworthy or false content being published and distributed among the community.
JomSocial
Social Networking for Joomla - Open Source Social N.
JomSocial is an Opensource community software and an easy-to-use addon to the JoomlaCMS. It enables community members to meet and exchange ideas and its integration with Joomla CMS converts it into a complete social networking website. ...
JomSocial is a stable and dependable software and features a good UI, is well supported and responsive and has plenty of features including video galleries, activity streams, events and more.
JomSocial integrates best with Joomla and creates fast and feature rich community websites, activity streams enabling posting of event details, posting of videos, and surveys and polls. JomSocial also allows sharing of business content and related videos, a messaging and chat bar, and many more useful features.
Wild Apricot
#1 Membership Management Software Award (6 years ...
Wild Apricot is a cloud-based membership management application that helps nonprofit organizations and clubs to keep track of membership status, bill dues, event registrations and also provide information on upcoming events. ...
The application allows the prospective members to submit their application via the website while the current members get automated notification on dues and membership renewal date. The tool also offers event management feature which helps the managers create events, publish them on website and add images.
The software offers a website builder tool which helps the administrations create both public and private websites for its members and committees. There are available widgets which can be added to the website like event calendars, membership directories for public and private members and donation forms.
Meetup Pro
Meetup Pro offers community management tools that make organizing easy.
Meetup Pro is a community management platform designed for brands and businesses to help connect with their audiences, drive community growth, engage with the customers and increase brand awareness. ...
The platform identifies trends that drive brand engagement and applies advanced analytical techniques to help track members, events, and RSVPs within a network group.
Viber
Calling and messaging app that connects people
Viber is a mobile messaging service that enables users to place phone calls and send text messages to all other Viber users without any cost. It is a secure messaging and calling app that makes ...
Some of its features include send messages, make voice and video calls, start group chats and calls, join communities, share stickers and GIFs, create stickers and GIFs, delete and edit seen messages and set disappearing messages.
Brilliant Directories
Website Directory Software, Themes & Templates
Brilliant Directories is a Directories Software that helps businesses to build membership websites. It supports various directory themes using which membership sites can be launched for any industry or local area. It helps businesses to monetize their communities using their own online directory. ...
Brilliant Directories is a complete directory software and includes the tools for membership management, content publishing and monetization. It provides an extensive collection of professional themes catering to various niche requirements and directory website ideas. The platform features design and branding, searchable directory, recurring payments, banner ad management.
Brilliant Directories is an all-in-one platform that caters to the needs of both beginners and experts to create sites. The membership management module helps to onboard members, create membership plans, import members, manage existing members, create custom forms to collect information from members. The payment processing module links to popular payment gateways like PayPal and Authorise.net. It also helps to manage subscriptions, member transactions and past due payments all in one place.
Higher Logic Thrive Community
Engagement tool for an ongoing, meaningful interaction with customers, members, and employees
Higher Logic Online Community and Packback are both community management solutions tailored to distinct business needs. Higher Logic primarily serves large enterprises and non-profits, offering features like 24/7 support and extensive integration capabilities. Packback, on the other hand, focuses on engagement and social media management, appealing mainly to smaller businesses seeking effective internal communication solutions. Each product has unique strengths aligned with different user segments. ...
Hivebrite
The online community platform - to manage and engage all types of private communities
When comparing Hivebrite and Packback in the Community Management category, Hivebrite excels in community engagement with features like Member Communication Management and Community Event Management. It supports large enterprises and nonprofits, making it a go-to for these user segments. Packback focuses more on engagement management and coaching, suitable for small businesses aiming to scale best practices. Hivebrite provides more comprehensive support options, while Packback offers core functionality driven by AI-powered tools. ...
Higher Logic Vanilla
Top Customer Community Platform
Vanilla Forums and Packback offer solutions in community management, but cater to different business needs. Vanilla Forums excels in engagement from both enterprise and marketing channels with a strong customer base across various industries. Packback focuses on engagement with smaller segments, incorporating AI and providing tools for internal communications and best practice scaling. The selection between these platforms depends largely on business size and industry focus. ...
Nationbuilder
NationBuilder: Software for leaders
Nationbuilder is a Community engagement platform built to grow community and move them to action. It helps to improve brand engagement, digital and social presence. NationBuilder is a software ...
It builds the infrastructure to strengthen the supporter relationships and scale the organization, tackles the community for motivation, uses fully-integrated software to reach the right people and get out the vote, contact potentials in the community and build up a network with the organization.
Bettermode
A customizable community platform for businesses
Bettermode and Packback both excel in supporting community management tasks but cater to different user needs and scales. Bettermode is well-suited for large enterprises and tech industries, focusing on relationship and brand building with robust integration and extensive support. Packback, although primarily serving small businesses, is strong in engagement, particularly in educational contexts, with features facilitating communication and custom reporting. Both provide continuous support but have different emphases on their operational and strategic advantages. ...
Khoros Communities
Online brand communities to create digital spaces for customers
Khoros Communities and Packback both offer solutions for community management, but they cater to different user needs and business environments. Khoros Communities focuses on engagement management across mid-market to enterprise levels, ideal for industries like IT and telecom. Packback supports engagement through AI-powered features, primarily serving small businesses seeking to enhance social presence and operational practices. Each product's support and features reflect unique strengths, with Khoros providing extensive 24/7 support and Packback leveraging AI for engagement. ...
Forj
Membership Community Platform to deliver an exceptional member experience
Forj excels in complex engagement management for large enterprises, boasting advanced security and custom reporting features along with comprehensive 24/7 support. Packback, tailored to smaller entities, focuses on scaling best practices with strong AI-powered tools and diverse support channels, appealing mainly to smaller business segments. ...
Zapnito
Zapnito ‚Powering expert communities : Zapnito
Zapnito focuses on enabling community engagement through content management and collaboration, supporting diverse enterprises primarily in non-profit and IT sectors. Packback, on the other hand, offers robust engagement and communication capabilities aimed at small businesses. With a strong emphasis on AI-powered features, Packback suits entities looking to scale internal best practices efficiently. ...
inSided community
Central platform for engagement amongst customers in different categories
inSided community excels in offering features tailored for mid-market and enterprise segments, emphasizing customer engagement and operational enhancement. Packback, however, shines with its robust engagement management and AI-powered features, catering predominantly to smaller segments with a strong focus on scalability and internal communication. ...
Discourse
Discourse - 100% open source discussion platform
Discourse and Packback both cater to the Community Management sector, yet they target different user needs and industries. Discourse excels in features tailored for diverse enterprise operations, providing extensive integration and robust security. Packback, in contrast, prioritizes engagement management with strong analytics and coaching capabilities. Choices between the two hinge primarily on the intricate needs of community building versus engagement tracking, highlighting Discourse's suitability for larger enterprises and Packback's focus on hands-on engagement in smaller business settings. ...
ONEsite
The revolutionary integrated forum, chat and comment software for live conversations
ONEsite is a social networking platform usable by enterprises and agencies and available on mobile. ONEsite features include activity feed across the network, group calendar, blog posts with ...
ONEsite enables moderations and permissions with features such as, gateways for content that can be blocked based on age, filters on spam and profanity, permissions for access that can be defined based on roles, action triggers based on words for moderating user content and more such. Content creation and layout is also backed with tools for customization that include creation of templates, advertisement module, layouts suitable for view on mobiles and more other features.
ONEsite integrates with Facebook, Twitter and Youtube and supports view of content from Flickr.
Crowded Community
Crowded Online Community Software
Packback and Crowded Community serve the Community Management sector with distinct focuses. Packback shines in engagement management and digital presence enhancement, targeting small businesses with its robust reporting and AI-powered features. Its 24/7 support and diverse channels cater to those seeking round-the-clock assistance. Crowded Community, on the other hand, is oriented towards enterprise-level customer relationship building, with capabilities in advertisement and helpdesk management. With a variety of support channels, it attracts industries like computer software and government administration, making it a valuable asset for larger enterprises. ...
CMNTY
Bridge the Gap Between Your Brand and Your Audience CMNTY
CMNTY is a Community Management Software. CMNTY helps companies develop a deeper understanding of customer needs by connecting companies to customers in secure online communities. By interacting with customers on a human level, companies can build more authentic and profitable relationships. ...
CMNTY helps to improve market research by connecting to customers in a secure online community. Using CMNTY, businesses can engage with their community members using any of the methods like moodboards, heatmaps forum discussions, private messaging and polls.
CMNTY connects to various data points where customer data lives and connects with the real people behind this data in a secure interactive space. Using CMNTY, users can import and segment customer data stored in CRM, survey tools and with panel providers. The data can be further enriched with human interactions through discussions, chat and brainstorm sessions. It helps to combine static data with high quality insights to make better informed decisions.
Socialengine
SocialEngine Social Network Software | Community Software
Socialengine Community building software enabling individuals and brands to build social websites and online communities. It monetizes the site through member subscriptions or selling ad space, comes with free dedicated iOS and Android mobile apps, keeps the community safe with state of the art privacy and security features, and offers a wide variety of member controls. ...
Key features include administration of small-to-mid scale social networks, some customization abilities, unencrypted code, multilingual capability, and modular plugin/widget compatibility.
Viafoura
Audience engagement & content moderation platform to build and grow online communities
Viafoura is an Online Community Engagement and Management Software that offers an end-to-end solution that makes the content a subscription magnet. It uncovers loyal subscribers faster and converts more of the traffic. It helps to build audience engagement, enhance loyalty, or increase revenue and trust. ...
Viafoura helps media brands establish and deepen a direct relationship with their audience. Works seamlessly with existing tools, while powering new and innovative capabilities directly on the clients’ websites and applications. It propels engagement across the community with a safe, real-time chat around trending topics, live events or streaming video. Ensures to enforce civility across the community without driving up costs. Embed rich social features throughout the site to keep the users engaged and tracks engagement across the property and make decisions to convert visitors into paid subscribers and attract ad revenue.
It helps to build and grow online communities, foster civil and brand-safe conversations, convert users into subscribers, generate valuable first-party data, flexible commercial models, and retain the existing customers.
XenForo
XenForo - A compelling community experience
XenForo is a Community Forum Platform useful for building and growing communities. XenForo provides a safe environment for community communications, for customers to interact and share experiences ...
XenForo’s forum based discussion format allows for responses to discussion threads. It has a search engine for discovery of old content, live content editing features, simplified new user registration process and more.
Personify ThreeSixty
Next generation constituent management and engagement platform
Personify ThreeSixty is an Enterprise Association Management system that assists in association management, and provides analytics and insights for tracking and accelerating the mission goals. It can be used in large associations such as YMCAs and other such non-profit organizations across the world to manage and grow membership. ...
The software has a unified platform and tools for CRM, Marketing, Communication and analytics to help drive member acquisition, engagement, and retention. It also helps connect members to each other in addition to the association services. It is structured to accommodate simple to complex memberships, and can drive multiple revenue streams and collect payments, drive subscriptions, boost non-dues revenue, and leverage physical and digital products.
The software can be used to educate and inspire the community, leverage membership workflows, meeting registrations, questionnaires and more. Actionable insights are provided by the reporting and analytics tool, through dashboards that can be viewed and shared.
Social+ ''formerly Amity Social Cloud'
The complete suite of pre-built features to enable in-app social experiences and fuel user engagement.
4.00 ★
Social+ ''formerly Amity Social Cloud'