PagerDuty Platform Overview

PagerDuty's AI-First Operations Platform enhances business resilience by leveraging agentic AI and automation to transform critical operations. This platform accelerates workflows, enabling organizations to respond swiftly to operational challenges. With over 700 integrations, it supports seamless connectivity across various systems, ensuring a cohesive operational environment. Trusted by over 25,000 companies, PagerDuty empowers businesses to scale operations intelligently and adopt industry-leading practices. The platform's capacity to handle critical work efficiently makes it an essential tool for businesses aiming to optimize their operational processes.

Use Cases

Customers recommend Advertisement, Collaboration, Competitive Intelligence, as the business use cases that they have been most satisfied with while using PagerDuty Platform.

Other use cases:

  • Engaging On Social Media
  • Helpdesk Management
  • Sales Call Management
  • Engaging And Following Up
  • Training & Onboarding
  • Workflow Management
  • Lead Analytics
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using PagerDuty Platform.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Establish Thought Leadership
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PagerDuty Platform Use-Cases and Business Priorities: Customer Satisfaction Data

PagerDuty Platform works with different mediums / channels such as Website. Offline. Events etc.

PagerDuty Platform's features include Alerts: Popups & Notifications, Personalization, and Dashboard. and PagerDuty Platform support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also PagerDuty Platform analytics capabilities include Custom Reports, and Analytics.

PagerDuty Platform, Datadeck, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

PagerDuty platform enables swift escalation of major incidents to the right people. Businesses and teams benefit from real-time operations management.

PagerDuty Platform Customer wins, Customer success stories, Case studies

How can PagerDuty Platform enhance your Collaboration process?

How does PagerDuty Platform address your Competitive Intelligence Challenges?

How does PagerDuty Platform facilitate Engaging On Social Media?

What Are the key features of PagerDuty Platform for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well PagerDuty Platform solved their Digital Analytics needs. Cuspera uses 464 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

 

Healthcare and Crisis Teams Harness PagerDuty to Stay Ready and Resilient by Nisha Kadaba

Healthcare and crisis response organizations use PagerDutys real-time operations platform to manage critical incidents, streamline on-call staffing, and accelerate response to emergencies. Hospitals ...and emergency teams leverage PagerDuty to coordinate resources, automate alerts, and maintain compliance, improving patient care and operational resilience in high-pressure environments.

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Australian Bank - Financial Services

PagerDuty helped Australian Bank speed up deployments and automate compliance. The bank used PagerDuty to improve incident management. This made their operations faster and more reliable. PagerDuty a...lso helped the bank meet compliance rules. The bank now handles issues quickly and stays compliant.

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Fox Corporation - Media Production

PagerDuty helped Fox Corporation improve digital operations. Fox used PagerDuty to reduce costs and speed up innovation. The solution also helped Fox grow revenue. PagerDuty supported operational int...egrity for this large media company.

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PagerDuty Incident Response Demo (Extended)

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Peers used PagerDuty Platform for advertisement and collaboration

PagerDuty Platform Competitors

PagerDuty Platform Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (12)
Custom Reports

4.17/5

Read Reviews (31)
Analytics

4.08/5

Read Reviews (52)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (12)
Custom Reports

4.17/5

Read Reviews (31)
Analytics

4.08/5

Read Reviews (52)

Software Failure Risk Guidance

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for PagerDuty Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for PagerDuty Platform

PagerDuty, Inc. News

Product

Announcing a forthcoming integration with PagerDuty + Azure AI SRE Agent for faster incident response by Sean Noble

PagerDuty is set to launch an early access integration with Azure AI SRE Agent in December 2025. This collaboration aims to enhance incident response in Azure environments by combining PagerDuty's incident management capabilities with Azure's diagnostics. The integration will enable rapid root cause analysis, propose mitigations, and streamline incident updates, ultimately improving efficiency in incident management workflows.

Partnership

PagerDuty and Fast Forward Back Nonprofit Innovation in EdTech, Expanding Education Access and Opportunity by Nisha Kadaba

PagerDuty has partnered with Fast Forward to support five tech nonprofits in the EdTech sector. This collaboration aims to enhance educational access through AI and technology. The nonprofits will receive grants, coaching, and access to PagerDuty's platform to scale their missions. This partnership reflects PagerDuty's commitment to using technology for social impact, focusing on education equity and operational resilience.

Financial

PagerDuty to Report Third Quarter Fiscal Year 2026 Results on November 25, 2025

PagerDuty will announce its third quarter fiscal year 2026 financial results on November 25, 2025, after market close. The company will host a live Zoom call for analysts and investors to discuss the results.

Executive

PagerDuty Strengthens Momentum in Asia Pacific Region with Appointment of Callum Eade as Vice President, APAC Sales

PagerDuty has appointed Callum Eade as Vice President of APAC Sales to lead growth in the Asia-Pacific region. Eade, with experience from Citrix, VMware, and UiPath, will focus on expanding the PagerDuty Operations Cloud and enhancing digital operations management for customers. His leadership aims to drive customer-centric strategies and operational excellence in the region.

PagerDuty, Inc. Profile

Company Name

PagerDuty, Inc.

Company Website

https://www.pagerduty.com/

HQ Location

San Francisco, CA

Employees

501-1000

Social

Financials

IPO