PaperCut Overview

PaperCut simplifies print management by addressing common challenges such as waste, security, and ease of use. It operates seamlessly across any brand or platform, ensuring flexibility in diverse environments. The software focuses on reducing unnecessary printing, thus minimizing waste and promoting sustainability. Security features protect sensitive documents during the printing process, mitigating risks associated with unauthorized access. With a user-friendly interface, PaperCut ensures that print management is straightforward and efficient, making it a top choice for organizations aiming to streamline their printing operations.

Use Cases

Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using PaperCut.

Other use cases:

  • Forecasting
  • Onboarding
  • Engagement Management
  • Tracking & Monitoring Communications
  • Knowledge Management
  • Lead Tracking
  • Distribution Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using PaperCut.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

PaperCut Use-Cases and Business Priorities: Customer Satisfaction Data

PaperCut works with different mediums / channels such as Website.

PaperCut's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and PaperCut support capabilities include Phone Support, 24/7 Support, Email Support, etc. also PaperCut analytics capabilities include Custom Reports, and Analytics.

Reviews

"IBRI bridges the gap between corporate and academic biosciences, fusing the worlds of academia, industry, and government research. Their research started with treatments for diabetes and expanded to apply to other diseases such as Alzheimer’s and ca...ncer." - Jacob Smith

Peer review evidence (same sources as the product rating summary)

"...Set up rules to print in B&W or duplex, and use watermarking/digital signatures to improve document handling. ..." PaperCut & Microsoft Universal Print
"...With this, our Help Centers, and our knowledgebase, we're geared to help. ..." PaperCut MF
"...It is possible to customize the tool with workflows, additional reviewers, set tabs to the number of paper printed and more...." Peer review by Manager in Human Resources

PaperCut, Ordant, Web to Print Shop, PDF-XChange, MOO, etc., all belong to a category of solutions that help Print Software and Services. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Papercut offers self-hosted and cloud-hosted print management solutions suitable for various organizational needs. The self-hosted versions include Papercut NG and Papercut MF, while the cloud-hosted options are Papercut Pocket and Papercut Hive.

Popular Business Setting

for PaperCut

Top Industries

  • Education
  • Hospital & Health Care
  • Research

Popular in

  • Enterprise
  • Mid Market
  • Small Business

PaperCut is popular in Education, Hospital & Health Care, and Research and is widely used by Enterprise, Mid Market, and Small Business.

PaperCut Customer wins, Customer success stories, Case studies

How can PaperCut enhance your Sales Document Management process?

What makes PaperCut ideal for Helpdesk Management?

What makes PaperCut ideal for Workflow Management?

What makes PaperCut ideal for Forecasting?

How does PaperCut facilitate Onboarding?

11 buyers and buying teams have used Cuspera to assess how well PaperCut solved their Print Software and Services needs. Cuspera uses 4800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Print Software and Services needs.

CUSTOMERS TESTIMONIALS
PaperCut testimonial

Jacob Smith

Director of IT & Applications

IBRI

IBRI bridges the gap between corporate and academic biosciences, fusing the worlds of academia, industry, and government research. Their research started with treatments for diabetes and expanded to apply to other diseases such as Alzheimer’s and cancer. Testimonial By Jacob Smith
PaperCut testimonial

Tony Ayre

IT Manager

Minehead Middle School

After the implementation [of PaperCut MF], student printing dropped by a massive 90%. Testimonial By Tony Ayre
PaperCut testimonial

Robert Causer

Technology Services

Lubbock ISD

The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed Testimonial By Robert Causer
CUSTOMERS TESTIMONIALS
PaperCut testimonial

Jacob Smith

Director of IT & Applications

IBRI

IBRI bridges the gap between corporate and academic biosciences, fusing the worlds of academia, industry, and government research. Their research started with treatments for diabetes and expanded to apply to other diseases such as Alzheimer’s and cancer. Testimonial By Jacob Smith
PaperCut testimonial

Tony Ayre

IT Manager

Minehead Middle School

After the implementation [of PaperCut MF], student printing dropped by a massive 90%. Testimonial By Tony Ayre
PaperCut testimonial

Robert Causer

Technology Services

Lubbock ISD

The number of printers has dramatically reduced. We went from several thousand printers to I think right now our fleet is 700, so two-thirds of our printers have been removed Testimonial By Robert Causer
 

St Joseph's College - Education - Medium

Toowoomba, Australia

PaperCut Print Deploy helped St Joseph's College move to ARM64 devices. The school faced a major problem: their old print system did not work with new ARM64 hardware. PaperCut worked with the IT team... to test and launch native ARM64 printing. The rollout let students print easily and enjoy longer battery life. The IT team did not need to manually set up devices. Printing became seamless and invisible for students and staff.

 

Google - Internet - Very Large

Mountain View, USA

Google used PaperCut to improve secure and sustainable printing. The solution helped Google manage print jobs across its large enterprise. PaperCut enabled better control and reduced waste. Google ac...hieved more efficient and environmentally friendly printing. The company benefited from streamlined print management.

 

St Josephʼs College - Education - Medium

Toowoomba, Australia

PaperCut Print Deploy helped St Josephʼs College solve a major ARM64 printing challenge. The school wanted to upgrade to ARM64 devices for better battery life, but legacy print systems blocked the tr...ansition. PaperCut worked with the IT team to enable native ARM64 printing support. The solution allowed remote driver deployment and seamless integration with Microsoft Intune. Students now enjoy reliable printing and longer device battery life, with fewer helpdesk issues.

 

Decatur Public Schools - Education - Medium

Decatur, USA

PaperCut Print Deploy helped Decatur Public Schools automate printer access for 7,000 to 8,000 students and staff. The district replaced manual printer installations and a fractured server setup with... a single, centralized print management system. IT now pushes printers to all devices using automated account syncing. Teachers can add printers without waiting for technician help. The district also started using automated monthly usage reports for better oversight.

 

Chichester College Group - Education - Large

Chichester, UK

PaperCut MF helped Chichester College Group control print costs and reduce waste. The group faced rising print volumes and hundreds of unmanaged printers. They centralized printing with Find-Me Print...ing and Print Room. Staff and students now use secure logins and automated cost recovery. IT workload dropped, billing is automated, and paper use fell. The solution saves money, time, and trees.

The Babel Community - Hospitality - Small

Marseille, France

The Babel Community used PaperCut MF and Mobility Print to solve BYOD printing challenges in their co-living and coworking spaces. They needed a cloud-based print management solution that worked from... mobile devices and integrated with their billing software. PaperCut MF’s API enabled easy billing integration and badge-based authentication on Ricoh MFPs. The solution allowed fast deployment, covering both coworking and co-living areas. Print jobs could be released quickly and securely from any location.

Printers are Better with PaperCut (Forests & Fairies) | director's cut

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Frequently Asked Questions (FAQ)

What buyers ask before choosing PaperCut

What is PaperCut?

Papercut is a Print management software for managing print jobs. The self-hosted version comes with a one-off license and optional upgrades for organizations with complex printing requirements. The Cloud-hosted version is available on subscription license based on organization size and is suited for simpler printing needs. The software is Vendor and Platform neutral and works with all platforms and printers.

The Self-hosted version comes with two plans - Papercut NG that is a DIY version allowing tracking, charging and managing printing with self-setup. The Papercut MF for large organizations is built for tracking, charging and managing Printing, Copying and Scanning, and is setup by a local expert.

The Cloud-hosted subscription model, where the software is hosted by Papercut, needs no servers or maintenance comes in an online model Papercut Pocket or offline model Papercut Hive. The Papercut Pocket model is a self-setup one, with an app to manage printing release at the copier, while for the Papercut Hive model setup is provided by a local expert and enables managing and tracking of printing, copying and scanning. The print release at the copier is enabled through app or id card or device touchscreen.

What is PaperCut used for?

PaperCut is a Print and Services Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Sales Document Management, Helpdesk Management and Workflow Management .

What are the top features of PaperCut?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of PaperCut.

Who uses PaperCut?

PaperCut is used by Education, Hospital & Health Care and Research among other industries.

What are PaperCut alternatives?

Ordant, Web To Print Shop, PDF-XChange and MOO are popular alternatives for PaperCut.

Where is PaperCut located?

PaperCut is headquartered at 1620 SW Taylor St, Portland, Oregon 97205, US.
lightning

Peers used PaperCut for sales document management and helpdesk management

PaperCut Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.61/5

Read Reviews (186)
Analytics

4.53/5

Read Reviews (151)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.61/5

Read Reviews (186)
Analytics

4.53/5

Read Reviews (151)

Software Failure Risk Guidance

?

for PaperCut

Overall Risk Meter

Low Medium High

Top Failure Risks for PaperCut

PaperCut Software Pty Ltd News

Product

PaperCut NG/MF Vulnerability Exploited in Active Attacks

PaperCut has released emergency patches for its NG and MF print-management products following the discovery of a vulnerability being actively exploited. The patches address security flaws in versions 25 and 26, with a patch for version 24 still in development. Organizations are advised to upgrade to the latest versions and restrict server access to trusted IPs to mitigate risks.

Product

PaperCut issues emergency patch after zero-day attacks hit NG, MF

PaperCut released emergency patches for its NG and MF print management platforms following zero-day attacks. The vulnerability affects all versions, with immediate protective actions urged for internet-facing servers. The company is working on a fix for older versions and has provided indicators of compromise to assist administrators.

Product

PaperCut releases second emergency patch for exploited flaws

PaperCut released a second emergency patch for vulnerabilities in its NG and MF print management software. The update addresses bypasses found in the initial fix and includes additional hardening. The vulnerabilities, CVE-2026-82078 and CVE-2026-81578, allow unauthenticated code execution. Customers are urged to install the patch and restrict web interface access to trusted IPs.

Product

PaperCut Releases Emergency Patch for Exploited Zero-Day

PaperCut has released emergency patches for a zero-day vulnerability affecting its NG and MF print management solutions. The vulnerability, which allows remote control over PaperCut's configuration, is being actively exploited. Customers are urged to install the patches and take additional security measures. The flaw has been assigned CVE-2026-81578 and CVE-2026-82078 identifiers.

PaperCut Software Pty Ltd Profile

Company Name

PaperCut Software Pty Ltd

Company Website

//papercut.com

HQ Location

1620 SW Taylor St, Portland, Oregon 97205, US

Employees

101-250

Social

Financials

PRIVATE