Paramantra Overview

Paramantra delivers a SaaS-based CRM solution designed for enterprise-level needs across more than 80 business verticals. This platform enhances revenue generation by offering customized CRM experiences that align with specific industry requirements. Paramantra's CRM is not just a tool but a strategic asset that integrates seamlessly into diverse business environments, driving efficiency and performance. Its adaptability to various sectors ensures that businesses can leverage precise CRM functionalities tailored to their unique operational demands. This capability positions Paramantra as a forward-thinking choice for organizations aiming to optimize customer relationship management and achieve measurable business outcomes.

Use Cases

Customers recommend Communication Management, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using Paramantra.

Other use cases:

  • Helpdesk Management
  • Lead Tracking
  • Lead Management
  • Proposal & Quote Management
  • Lead Analytics
  • Sales Call Management
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Paramantra.

Other priorities:

  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Acquire Customers
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Paramantra Use-Cases and Business Priorities: Customer Satisfaction Data

Paramantra works with different mediums / channels such as Phone Calls. E-Mail. Promotions etc.

Paramantra's features include Live Monitoring, Alerts: Popups & Notifications, Recording, etc. and Paramantra support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Paramantra analytics capabilities include Analytics, and Custom Reports.

Reviews

"...An AI-based algorithm supports analytics, helping users measure their activities, business impact, and communication channels...." Peer review

Paramantra, Salesforce Engage, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Paramantra provides enterprise-grade SaaS CRM solutions for over 80 business verticals. Revenue can be boosted with custom CRM from Paramantra.

Comprehensive Insights on Paramantra Use Cases

How can Paramantra optimize your Communication Management Workflow?

Why is Paramantra the best choice for Engagement Management?

What makes Paramantra ideal for Forecasting?

Why is Paramantra the best choice for Lead Tracking?

22+ more Business Use Cases

172 buyers and buying teams have used Cuspera to assess how well Paramantra solved their CRM needs. Cuspera uses 312 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Retail

CASE STUDY One of the world’s leading manufacturers of extreme weather outdoor gear and outerwear

Paramantra CRM helped a top outdoor gear manufacturer manage millions of customers. The company faced challenges with high call volumes and manual ticketing. Paramantra provided a robust system to tr...ack all customer requests and conversations. The solution improved support efficiency for hundreds of daily calls. The company now handles all customer support activities using Paramantra.

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Consumer Goods

CASE STUDY A Chinese pioneer in steam products

A Chinese pioneer in steam products used Paramantra to launch its own brand of appliances in a new country. The company faced challenges with supporting a high volume of customers at retail and onlin...e stores. Paramantra's cloud solution helped manage sales activities, invoicing, and order processing. The solution improved marketing decisions and sales management for the front desk, inside sales, and channel sales staff.

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Medical Devices

CASE STUDY A multi-billion dollar global manufacturer founded in 1846

Paramantra CRM helps a global medical devices manufacturer improve support and save lives. The company makes tools for eye exams, medical lasers, and solutions for neurosurgery, dentistry, gynecology..., and oncology. Paramantra connects the central response team with regional managers and field engineers. The cloud-based CRM gives all teams access to customer data and activity reports. Field teams stay connected and management gets real-time data for better decisions.

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Consumer Goods

CASE STUDY A Chinese pioneer in steam products

Paramantra CRM helped a Chinese pioneer in steam products launch its own brand of appliances in a new country. The company faced challenges with high customer volume and manual ticketing was not enou...gh. Paramantra's cloud solution supported sales teams, making it easy for staff and insightful for management. The CRM improved marketing decisions and daily sales management. The sales team also used it for invoicing and order processing.

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Manufacturing

CASE STUDY World's biggest provider of industrial measurement solutions

The world's biggest provider of industrial measurement solutions uses Paramantra to support its mission-critical assembly lines. Paramantra's CRM system helps manage customer support, providing early... response and quick resolution. The system also manages preventive maintenance, avoiding critical downtime. Advanced reporting measures Mean Time to Repair and First Time fix rate. The customer has experienced zero unplanned downtime for 61 months.

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Manufacturing

CASE STUDY World's biggest provider of industrial measurement solutions

Paramantra CRM helps the world's biggest provider of industrial measurement solutions support mission critical assembly lines. The company uses Paramantra to power its customer hotline and manage pre...ventive maintenance. Paramantra automates reporting for repair times and first time fix rates. The solution enables zero unplanned downtime for 61 months. The customer highlights Paramantra's responsive and knowledgeable team.

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lightning

Peers used Paramantra for communication management and engagement management

Paramantra Competitors

Paramantra Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (2)
Analytics

4.77/5 ★

Read Reviews (17)
Custom Reports

4.68/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (2)
Analytics

4.77/5 ★

Read Reviews (17)
Custom Reports

4.68/5 ★

Read Reviews (28)

Software Failure Risk Guidance

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for Paramantra

Overall Risk Meter

Low Medium High

Top Failure Risks for Paramantra

Paramantra Profile

Company Name

Paramantra

Company Website

//paramantra.com

HQ Location

Charlestown, Massachusetts

Employees

51-100

Social

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Financials

PRIVATE