Paramantra: Use-Cases, Insights and Reviews | 2025 Cuspera

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Paramantra Overview

Paramantra delivers a SaaS-based CRM solution designed for enterprise-level needs across more than 80 business verticals. This platform enhances revenue generation by offering customized CRM experiences that align with specific industry requirements. Paramantra's CRM is not just a tool but a strategic asset that integrates seamlessly into diverse business environments, driving efficiency and performance. Its adaptability to various sectors ensures that businesses can leverage precise CRM functionalities tailored to their unique operational demands. This capability positions Paramantra as a forward-thinking choice for organizations aiming to optimize customer relationship management and achieve measurable business outcomes.

Use Cases

Customers recommend Communication Management, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using Paramantra.

Other use cases:

Helpdesk Management
Lead Tracking
Lead Management
Proposal & Quote Management
Lead Analytics
Sales Call Management
Collaboration

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Paramantra.

Other priorities:

Enhance Customer Relationships
Improve Stakeholder Relations
Improve ROI
Enter New Markets Internationally Or Locally
Acquire Customers

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Paramantra Use-Cases and Business Priorities: Customer Satisfaction Data

Paramantra works with different mediums / channels such as Phone Calls. E-Mail. Promotions etc.

Paramantra's features include Live Monitoring, Alerts: Popups & Notifications, Recording, etc. and Paramantra support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Paramantra analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Paramantra also includes an escalations and triggers feature, which enables users to track deals, as well as service requests, with custom rules and periodic, or event-based automated notifications...." Peer review

Paramantra, Salesforce Engage, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Paramantra provides enterprise-grade SaaS CRM solutions for over 80 business verticals. Revenue can be boosted with custom CRM from Paramantra.

Comprehensive Insights on Paramantra Use Cases

What benefits does Paramantra offer for Communication Management?

How can Paramantra optimize your Engagement Management Workflow?

How does Paramantra facilitate Forecasting?

How does Paramantra address your Lead Tracking Challenges?

22+ more Business Use Cases

172 buyers and buying teams have used Cuspera to assess how well Paramantra solved their CRM needs. Cuspera uses 312 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Consumer Goods

CASE STUDY A Chinese pioneer in steam products

A Chinese pioneer in steam products used Paramantra to launch its own brand of appliances in a new country. The company faced challenges with supporting a high volume of customers at retail and onlin...e stores. Paramantra's cloud solution helped manage sales activities, invoicing, and order processing. The solution improved marketing decisions and sales management for the front desk, inside sales, and channel sales staff.

Medical Devices

CASE STUDY A multi-billion dollar global manufacturer

A multi-billion dollar global manufacturer of medical devices needed a CRM solution to improve support and productivity. Paramantra provided a cloud-based CRM that connected the central response team... with regional management and field service engineers. This solution allowed for better decision-making and improved connectivity, ensuring timely support for customers. The advanced accessibility options helped the management team stay on performance metrics.

Manufacturing

CASE STUDY World's biggest provider of industrial measurement solutions

The world's biggest provider of industrial measurement solutions uses Paramantra to support its mission-critical assembly lines. Paramantra's CRM system helps manage customer support, providing early... response and quick resolution. The system also manages preventive maintenance, avoiding critical downtime. Advanced reporting measures Mean Time to Repair and First Time fix rate. The customer has experienced zero unplanned downtime for 61 months.

Retail

CASE STUDY One of the world’s leading manufacturers of extreme weather outdoor gear and outerwear

A leading manufacturer of extreme weather gear needed a better way to manage customer support. With over 300 retail stores and a presence in 3000+ outlets, they faced challenges with manual ticketing.... Paramantra's CRM solution helped them efficiently handle hundreds of customer calls 24/7. The system improved tracking of customer requests and reduced miscommunication.

Real Estate

CASE STUDY One of the Largest Real Estate organization in India

A large real estate organization in India faced challenges with their sales and marketing processes. They used multiple systems, including SAP, for managing leads, which was inefficient and time-cons...uming. Paramantra replaced SAP CRM, providing an enterprise-grade solution that automated lead management and reduced paperwork by 95%. This improved sales productivity and data security, allowing the sales team to focus more on selling rather than data entry.

Peers used Paramantra for communication management and engagement management

Paramantra Competitors

Paramantra
vs
Salesforce Engage

Paramantra Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.73/5 ★ Read Reviews (2)
Analytics	4.77/5 ★ Read Reviews (17)
Custom Reports	4.68/5 ★ Read Reviews (28)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.73/5 ★ Read Reviews (2)
Analytics	4.77/5 ★ Read Reviews (17)
Custom Reports	4.68/5 ★ Read Reviews (28)

Software Failure Risk Guidance

for Paramantra

Overall Risk Meter

Low Medium High

Top Failure Risks for Paramantra

Paramantra Profile

Company Name

Paramantra

Company Website

//paramantra.com

HQ Location

Charlestown, Massachusetts

Employees

51-100

Social

Financials

PRIVATE