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Parrot Cloud Call Center: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Parrot Cloud Call Center
Brand: Parrot Cloud Call Center
Rating: 4.62 (212 reviews)

4.62 5

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(212)

Drive Leads With Cloud Based Call Center Software - EVS7

AI Powered

Parrot Cloud Call Center Overview

Parrot-cloud-call-center offers next generation cloud based call center software for better service and happier customers. Agents can log in and start handling calls instantly.

Use Cases

Customers recommend Helpdesk Management, Call Recording, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Parrot Cloud Call Center.

Other use cases:

Campaign Management
Social Media Analytics
Contract Management
Coaching
Relationship Management
Performance Management
Lifetime Value Management

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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Parrot Cloud Call Center.

Other priorities:

Increase Sales & Revenue

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Parrot Cloud Call Center Use-Cases and Business Priorities: Customer Satisfaction Data

Parrot Cloud Call Center works with different mediums / channels such as Phone Calls. Offline. and Point Of Sale.

Parrot Cloud Call Center's features include Predictive Dialer, and Recording. and Parrot Cloud Call Center support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Parrot Cloud Call Center analytics capabilities include Custom Reports, and Analytics.

Reviews

"...As a call center making mostly outbound calls, we utilize the predictive dialer but also have an inbound presence for call backs...." Peer review by David L., CC Manager

Parrot Cloud Call Center, Sip2Dial Call Center Software, Call Tracker, Sarv, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Parrot Cloud Call Center

Top Industries

Marketing and Advertising
Telecommunications
Automotive

Popular in

Small Business
Mid Market
Large Enterprise

Parrot Cloud Call Center is popular in Marketing And Advertising, Telecommunications, and Automotive and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Parrot Cloud Call Center Use Cases

How efficiently Does Parrot Cloud Call Center manage your Helpdesk Management?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Parrot Cloud Call Center solved their Contact Center Software needs. Cuspera uses 212 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Peers used Parrot Cloud Call Center for helpdesk management and call recording

Parrot Cloud Call Center Competitors

Parrot Cloud Call Center Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.71/5 ★ Read Reviews (9)
Custom Reports	4.74/5 ★ Read Reviews (22)
Analytics	3.93/5 ★ Read Reviews (3)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.71/5 ★ Read Reviews (9)
Custom Reports	4.74/5 ★ Read Reviews (22)
Analytics	3.93/5 ★ Read Reviews (3)

Software Failure Risk Guidance

for Parrot Cloud Call Center

Overall Risk Meter

Low Medium High

Top Failure Risks for Parrot Cloud Call Center

Electronic Voice Services, Inc. Profile

Company Name

Electronic Voice Services, Inc.

Company Website

//evs7.com

HQ Location

16475 Dallas Parkway, Ste 350, Addison, Texas 75001, US

Employees

01-10

Social

Financials

PRIVATE