Pastel Overview

Pastel simplifies website feedback for web designers, developers, and agencies. It enables teams to gather input directly on their projects, streamlining communication and revisions. Users can comment on live websites, making collaboration intuitive and efficient. This tool reduces back-and-forth emails, helping teams finalize marketing collateral faster. A surprising detail: Pastel users have reported approving marketing materials twice as quickly. This makes it a valuable asset for agencies needing rapid client feedback and efficient project turnaround.

Use Cases

Customers recommend Collaboration, Workflow Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Pastel.

Other use cases:

  • Proposal & Quote Management
  • Relationship Management
  • Sales Review & Feedback
  • Content Sharing
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Pastel.

Other priorities:

  • Manage Risk
  • Acquire Customers
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Pastel Use-Cases and Business Priorities: Customer Satisfaction Data

Pastel works with different mediums / channels such as Website. and Phone Calls.

Pastel's features include Recording. and Pastel support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Pastel analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Gathering client feedback on websites was really difficult before...." Peer review by Laura H., Project Manager, Marketing and Advertising

Pastel, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Pastel is the fastest visual website feedback tool for designers, developers, and agencies. Feedback collection on websites is made easy and quick with Pastel.

Popular Business Setting

for Pastel

Top Industries

  • Information Technology and Services
  • Education
  • Banking

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Pastel is popular in Information Technology And Services, Education, and Banking and is widely used by Small Business, Mid Market, and Enterprise.

Pastel Customer wins, Customer success stories, Case studies

How does Pastel address your Collaboration Challenges?

Why is Pastel the best choice for Workflow Management?

How does Pastel address your Customer Feedback Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Pastel solved their Content Management Systems needs. Cuspera uses 178 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

The Couch - Design

The Couch, a digital studio in New York, improved its feedback process using Pastel. With 6 employees, they handle 15 medium-to-large projects annually. Pastel made feedback collection easier, reduci...ng the need for extensive email threads. It also simplified client interactions with staging sites, enhancing the QA/QC process.

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Studio Almond - Design

Studio Almond, a digital product studio in Auckland, uses Pastel to streamline feedback on creative projects. They reduced review time by 3-4x. The team of two, Alex and Monica Murton, found Pastel i...ntegrates well with their existing tools. Clients appreciate the improved feedback process.

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Ada - Information Technology And Services

Ada uses Pastel to improve feedback and approval processes for their marketing team. Ruth Zive, Head of Marketing, explains how Pastel helps them move faster by providing a user-friendly interface fo...r feedback. The team transitioned from open-ended conversations to using Pastel, which speeds up their workflow. Ada's marketing team, including designers and the CEO, uses Pastel for efficient feedback.

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Crisp Digital - Information Technology And Services

Crisp Digital, a UK agency with 16 employees, improved their project completion speed using Pastel. They serve 500 clients, with 150 in the last year, offering digital services like web design and ap...p development. Pastel streamlined their feedback process, saving hours on projects and enhancing client satisfaction.

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Fountain Digital - Marketing And Advertising

Fountain Digital, a digital marketing agency in Eastbourne, UK, uses Pastel to streamline feedback and approvals. The team of 6 works on 50-100 projects per year. Pastel reduced feedback time from 4-...5 hours to less than an hour per project. Clients and team members appreciate the efficiency and ease of use.

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FreshySites - Design

FreshySites, a small web design agency, uses Pastel to streamline feedback and approvals. They have a remote team of 14 and have worked with over 2,200 clients. Pastel helps them reduce time in feedb...ack meetings and improve client communication. The live navigation and screenshot features are particularly valuable.

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lightning

Peers used Pastel for collaboration and workflow management

Pastel Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.17/5 ★

Read Reviews (4)
Custom Reports

4.15/5 ★

Read Reviews (38)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.17/5 ★

Read Reviews (4)
Custom Reports

4.15/5 ★

Read Reviews (38)

Software Failure Risk Guidance

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for Pastel

Top Failure Risks for Pastel

Pastel Labs Inc. News

Product

Financial institutions tasked on fraud prevention tools , tech upgrade

Pastel hosted a high-level meeting in Lagos, emphasizing the need for AI-driven compliance tools in Nigeria's financial sector. The event highlighted Pastel's AI solution, Sigma, tailored for African regulatory needs, which is being adopted by Nigerian institutions. CEO Abuzar Royesh underscored the importance of tech-enabled systems for transparency and competitiveness. The meeting also addressed the inefficiencies of traditional compliance systems and the global trend towards AI for regulatory assurance.

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Pastel Labs Inc. Profile

Company Name

Pastel Labs Inc.

Company Website

https://usepastel.com/

HQ Location

123 Main Street, Toronto, Ontario 123 456, CA

Employees

1-10

Social

Facebook Twitter

Financials

NA