PeopleMetrics Overview

PeopleMetrics aids clients in enhancing patient, customer, and employee experiences through enterprise software and expert services. Full implementation and PX, CX, EX expertise are provided.

Use Cases

Customers recommend Collecting Feedback, Competitive Intelligence, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using PeopleMetrics.

Other use cases:

  • Lifetime Value Management
  • Customise Loyalty Program
  • Trust Management
  • Campaign Management
  • Customer Experience Management
  • Product Marketing
  • Contract Management
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Business Priorities

Improve Customer Satisfaction and Improve ROI are the most popular business priorities that customers and associates have achieved using PeopleMetrics.

Other priorities:

  • Grow Market Share
  • Scale Best Practices
  • Improve Employee Experience
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PeopleMetrics Use-Cases and Business Priorities: Customer Satisfaction Data

PeopleMetrics works with different mediums / channels such as Phone Calls.

PeopleMetrics's features include Embedded Survey Forms, and Personalization. and PeopleMetrics support capabilities include 24/7 Support, Email Support, Chat Support, etc. also PeopleMetrics analytics capabilities include Custom Reports, and Analytics.

Reviews

"...PeopleMetrics makes it simple to personalize each customer interaction based on their feedback...." Peer review

PeopleMetrics, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for PeopleMetrics

Top Industries

  • Oil & Energy

Popular in

PeopleMetrics is popular in Oil & Energy, and is widely used by

Comprehensive Insights on PeopleMetrics Use Cases

How efficiently Does PeopleMetrics manage your Collecting Feedback?

How does PeopleMetrics address your Competitive Intelligence Challenges?

How can PeopleMetrics optimize your Engaging Conversational Surveys Workflow?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well PeopleMetrics solved their Customer Feedback Management needs. Cuspera uses 169 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

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3-Step Plan to Boost CX Program

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Peers used PeopleMetrics for Collecting feedback and competitive intelligence

PeopleMetrics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.39/5 ★

Read Reviews (18)
Analytics

4.01/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.39/5 ★

Read Reviews (18)
Analytics

4.01/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for PeopleMetrics

Top Failure Risks for PeopleMetrics

Peoplemetrics Profile

Company Name

Peoplemetrics

HQ Location

100 N 18th St, Suite 820, Philadelphia, PA 19103, US

Employees

11-50

Social

Financials

PRIVATE