PeopleVine Overview

PeopleVine excels in enhancing guest and member experiences for hospitality brands. This CRM platform focuses on strengthening customer loyalty through personalized engagement and comprehensive membership management. By leveraging PeopleVine, businesses gain the ability to tailor interactions to individual preferences, fostering deeper customer relationships. The platform's unique selling point lies in its seamless integration of guest data, allowing hospitality brands to create targeted marketing campaigns and loyalty programs. Additionally, its robust analytics provide actionable insights, enabling businesses to refine their strategies based on customer behavior. This customer-focused approach not only improves satisfaction but also drives repeat business, setting PeopleVine apart in the competitive hospitality market.

Use Cases

Customers recommend Engaging And Following Up, Sending & Publishing Communications, Membership Management, as the business use cases that they have been most satisfied with while using PeopleVine.

Other use cases:

  • Campaign Management
  • Relationship Management
  • Event Management
  • Capturing Leads
  • Community Building
  • Workflow Management
  • Social Media Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using PeopleVine.

PeopleVine Use-Cases and Business Priorities: Customer Satisfaction Data

PeopleVine works with different mediums / channels such as E-Mail. Website. Text SMS etc.

PeopleVine's features include Personalization, Alerts: Popups & Notifications, and Landing Page. and PeopleVine support capabilities include 24/7 Support, AI Powered, Email Support, etc. also PeopleVine analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Our suite of tools ties engagement and POS data back to CRM profiles, empowering your business to grow and building more personalized relationships over time...." Peer review from PeopleVine

PeopleVine, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

PeopleVine is a cloud-based marketing and engagement solution that consolidates CRM data to personalize relationships with customers, members, and employees. It features tools for loyalty programs, memberships, geofencing notifications, and centralized resource management.

Popular Business Setting

for PeopleVine

Top Industries

  • Marketing and Advertising
  • Telecommunications
  • Human Resources

Popular in

  • Small Business
  • Mid Market

PeopleVine is popular in Marketing And Advertising, Telecommunications, and Human Resources and is widely used by Small Business, and Mid Market,

Comprehensive Insights on PeopleVine Use Cases

How does PeopleVine facilitate Engaging And Following Up?

How can PeopleVine enhance your Sending & Publishing Communications process?

How does PeopleVine address your Membership Management Challenges?

What Are the key features of PeopleVine for Campaign Management?

How does PeopleVine address your Relationship Management Challenges?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well PeopleVine solved their Customer Loyalty Management needs. Cuspera uses 182 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Case Studies

Hospitality

CASE STUDY Zero Bond

Peoplevine provided Zero Bond with a CRM and membership management system. Zero Bond needed technology to manage membership, dining, and events for its private club. Peoplevine integrated with Toast ...POS to sync member transactions and preferences. The solution powered the member app with billing, events, ticketing, and dining reservations. This helped Zero Bond manage all aspects of its multi-amenity property.

Hospitality

CASE STUDY Baia Beach Club (Mondrian hotels, sbe group)

Peoplevine gave Baia Beach Club a new CRM and membership management platform. The club needed to manage hotel and club operations and offer a digital platform for members. Peoplevine integrated the h...otel PMS and built a booking engine for activities and amenities. Members can now book watersports, cabanas, and spa appointments online. The new system matches the club’s brand and improves the member experience.

Real Estate

CASE STUDY The PARC Group (Nocatee)

PeopleVine built a custom CRM and membership management platform for Nocatee, a large planned community in Florida. Nocatee needed a dynamic solution to manage 22 neighborhoods, waterparks, fitness c...enters, and events. PeopleVine delivered a mobile app with many integrations and custom features. Residents now use the app to access all community services easily. The new system supports the scale and complexity of Nocatee's offerings.

lightning

Peers used PeopleVine for engaging and following up and sending & publishing communications

PeopleVine Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.71/5 ★

Read Reviews (28)
Analytics

4.34/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.71/5 ★

Read Reviews (28)
Analytics

4.34/5 ★

Read Reviews (8)

PeopleVine Integrations

PeopleVine integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.69/5 ★

Read Reviews (12)
Data Export

4.38/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for PeopleVine

Top Failure Risks for PeopleVine

PeopleVine Inc. Profile

Company Name

PeopleVine Inc.

Company Website

https://www.peoplevine.com/

HQ Location

222 Merchandise Mart Plaza, Suite 1212, PeopleVine, Chicago, IL 60654, US

Employees

1-10

Social

Financials

SEED