Pertinent Overview
Here’s the scoop on Pertinent! We've gathered over 6 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Pertinent, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Pertinent is right for your needs? Our Cuspera AI engine can evaluate how Pertinent fits your specific business needs, industry, and context. Get your personalized assessment report today.
Pertinent supports business activities such as:
- Knowledge Management
- Helpdesk Management
It can help manage these activities if you use User Generated Content Blogs Website etc. for these needs.
Reviews
"...Pertinent shows most relevant help articles from the knowledge base in context of the page the user is viewing...." Peer review
Pertinent Reviews
11 buyers and buying teams have used Cuspera to assess how well Pertinent solved their Help Desk needs. Cuspera uses 6 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Use Cases
Peers recommend Knowledge Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Pertinent.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management with User Generated Content, Blogs and Website |
3.88/5 ★ |
"...Pertinent shows most relevant help articles from the knowledge base in context of the page the user is viewing...." Peer review |
| Helpdesk Management with Chat |
3.08/5 ★ |
"...In-app help center with chat...." in-app help center |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management with User Generated Content, Blogs and Website |
3.88/5 ★ |
"...Pertinent shows most relevant help articles from the knowledge base in context of the page the user is viewing...." Peer review |
|
| Helpdesk Management with Chat |
3.08/5 ★ |
"...In-app help center with chat...." in-app help center |
|
IT and Other Capabilities
for Pertinent
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Pertinent
Top Failure Risks for Pertinent
Vendor Profile Details
Company Name
Pertinent
Company Website
http://pertinent.io/HQ Location
Employees
NA
Social
Financials
NA
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