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PhaseWare Tracker: Reviews, Testimonials and Expert Opinions
(479)PhaseWare Tracker | The fully configurable customer support solution
Top 5 PhaseWare Tracker Alternatives
Zendesk For Service
Customer service solution that’s easy to use and scales with your business
Zendesk For Service is a bundled software package by Zendesk for customer support and customer success teams to provide an omnichannel customer support experience. It comes with support, guide, ...
It uses artificial intelligence to provide automation capabilities. It comes with proactive triggers to help send targeted and behavior-based messages to customers.
Gravity Forms
Mobile Marketing Tool to Create Advanced Forms for Your WordPress-Powered Website.
Gravity Forms is a mobile marketing tool that helps to create advanced forms for the WordPress-powered website and also obtain valuable leads and grow the business. It quickly and easily integrates with a variety of third-party services such as PayPal and provides for even deeper integration with WordPress through the collection of optional Add-Ons. It helps to enhance customer relationships, acquire customers and increase sales and revenue. ...
Some of its features include quickly build and design the WordPress forms using the intuitive visual form editor, variety of form field inputs, email auto-responders, save a partially completed form and return later to finish it, advanced calculations based on submitted field values and more.
Teamsupport
Customer Service Software Built for Business to Business
TeamSupport is a Customer Service software built for B2B companies. It provides help desk features and customer service management tools enabling improved customer service and better relationships. ...
TeamSupport features include Customer management that enables easy tracking of customer details and issues from a common company-wide customer database. Ticket Management provides customised automation, ticket tracking and routing, grouping of related tickets, leveraging of conditional fields and more. TeamSupport integrates with the software systems in the business such as CRM, developer tools and others.
The Collaboration and teamwork feature enables internal communication using Water Cooler, internal chat and shared calendar. An integrated product database enables easy tracking. The Customer Self-service feature provides a self-service hub with knowledge bases, community forums and wikis. Reporting and analytics feature provides unlimited reports and real-time customer insights and metrics.
