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PhoneTrack Call Tracking: Use-Cases, Insights and Reviews | 2025 Cuspera

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Call Tracking in Inbound Marketing.........

PhoneTrack Call Tracking Overview

Phonetrack enhances business outcomes by transforming voice data into actionable insights. This platform is tailored for marketing, sales, and management teams, enabling them to measure, analyze, and qualify voice interactions. By integrating seamlessly with daily tools, Phonetrack empowers teams to leverage phone calls for increased sales and improved customer engagement. Businesses can expect to gain a deeper understanding of client needs and optimize their strategies based on real-time voice data analytics. This approach not only boosts performance but also aligns with current industry trends that prioritize data-driven decision-making.

Use Cases

Customers recommend Tracking & Monitoring Communications, Advertisement, Campaign Management, as the business use cases that they have been most satisfied with while using PhoneTrack Call Tracking.

Other use cases:

Inbound Marketing
Generation Of New Leads

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Business Priorities

Improve ROI is the most popular business priority that customers and associates have achieved using PhoneTrack Call Tracking.

Other priorities:

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PhoneTrack Call Tracking Use-Cases and Business Priorities: Customer Satisfaction Data

PhoneTrack Call Tracking works with different mediums / channels such as Phone Calls. Social Media. Facebook etc.

PhoneTrack Call Tracking, belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Phonetrack enhances performance with voice data for marketing, sales, and management teams. Voice data is measured, analyzed, and qualified to boost results.

Comprehensive Insights on PhoneTrack Call Tracking Use Cases

What makes PhoneTrack Call Tracking ideal for Tracking & Monitoring Communications?

How efficiently Does PhoneTrack Call Tracking manage your Campaign Management?

Case Studies

Automotive

CASE STUDY Grand Brasil

Phonetrack helped Grand Brasil, a large automotive dealership network, during the economic crisis caused by the pandemic. Grand Brasil used Phonetrack's call tracking and speech analytics to monitor ...voice channels and identify leads from online and offline media. With Phonetrack, Grand Brasil saw a 534.8% increase in tracked calls from sponsored channels and a 404.5% rise in high-quality calls. The cost per lead dropped by 59.53%. These results helped Grand Brasil improve customer experience and increase sales during a challenging time.

Telecommunications

CASE STUDY Ligga Telecom

Speech Analytics from PhoneTrack helped Ligga Telecom improve customer service. The company used to check only a few calls by hand. After using Speech Analytics, they could check all calls automatica...lly. In just 3 months, Ligga Telecom reduced complaints to consumer protection agencies by 30%. The team fixed problems faster and stopped repeat complaints. They also lowered call abandonment rates and made better decisions with real-time data.

Automotive

CASE STUDY Grupo DVA

PhoneTrack helped Grupo DVA analyze and manage phone calls. Grupo DVA used Call Tracking to return 100% of missed calls and improve customer service. They added a digital IVR to route calls and get i...nsights on call volume and peak times. Speech Analytics turned voice data into CRM records, saving time. The company now trains all staff on PhoneTrack, making it part of their culture. Grupo DVA saw a big drop in lost sales opportunities and better customer experience.

Marketing and Advertising

CASE STUDY Future Marketing

PhoneTrack helps Future Marketing track the source of leads for medical clients. The agency uses call tracking to record calls, audit conversations, and train client teams. This makes it easy to show... which campaigns work best. The team can spot mistakes in client service and fix them fast. Clients see better results and higher satisfaction with PhoneTrack.

Marketing and Advertising

CASE STUDY HubLocal

PhoneTrack helped HubLocal improve local marketing results for thousands of companies. HubLocal used PhoneTrack's call tracking and call analytics to reduce missed phone opportunities. Before PhoneTr...ack, companies lost about 30% of phone leads. With PhoneTrack, this problem was eliminated. The solution increased revenue for HubLocal's clients by ensuring all calls were answered.

Banking

CASE STUDY help! (Banco Bmg)

PhoneTrack helped help! (Banco Bmg) track and analyze phone calls. The company increased monthly calls from 5,000 to 16,000 in one month, reaching a peak of 34,000 calls. PhoneTrack reduced the cost ...per call from R$27-40 to R$4. The platform improved sales team performance and helped recover missed calls. help! used call tracking and speech analytics to better understand customer journeys and optimize campaigns. The solution led to more leads and higher return on investment.

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FEATURE	RATINGS AND REVIEWS
Custom Reports	3.49/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.49/5 ★ Read Reviews (2)

PhoneTrack Call Tracking Integrations

PhoneTrack Call Tracking integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.56/5 ★

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Data Import

3.49/5 ★

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Software Failure Risk Guidance

for PhoneTrack Call Tracking

Top Failure Risks for PhoneTrack Call Tracking

PhoneTrack Profile

Company Name

PhoneTrack

Company Website

https://www.phonetrack.com.br/

HQ Location

Glory Street 251, Curitiba, State of Paraná 80030-060, BR

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