Pipefy Overview

Pipefy brings structure, visibility, and organization to work processes. The platform allows users to take control and improve their workflows.

Use Cases

Customers recommend Workflow Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using Pipefy.

Other use cases:

  • Collaboration
  • Communication Management
  • Engagement Management
  • Content Management
  • Campaign Management
  • Lead Tracking
  • Contact List Management
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Business Priorities

Launch New Products and Acquire Customers are the most popular business priorities that customers and associates have achieved using Pipefy.

Other priorities:

  • Improve Internal Communications
  • Improve Efficiency
  • Scale Best Practices
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Visibility
  • Manage Risk
  • Establish Thought Leadership
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Pipefy Use-Cases and Business Priorities: Customer Satisfaction Data

Pipefy's features include Templates, Personalization, Live Monitoring, etc. and Pipefy support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Pipefy analytics capabilities include Analytics, and Custom Reports.

Reviews

"...With this tool we have a centralized and structured collaboration...." Peer review by Sara S, IT Specialist

Pipefy, Lokalise, Yespo Оmnichannel CDP, ExpertSender, Lead Liaison, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Pipefy

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Pipefy is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.

Pipefy Customer wins, Customer success stories, Case studies

What Are the key features of Pipefy for Workflow Management?

How can Pipefy optimize your Onboarding Workflow?

What makes Pipefy ideal for Helpdesk Management?

How can Pipefy optimize your Collaboration Workflow?

How efficiently Does Pipefy manage your Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Pipefy solved their Marketing Automation needs. Cuspera uses 1061 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Accenture Adopts More Than 450 AI Agents from Pipefy to Automate Processes

Accenture has adopted over 450 AI Agents from Pipefy to automate and enhance its processes, achieving a 60% efficiency boost. This collaboration, which began in 2016, leverages Pipefy's AI technology... to streamline tasks like document validation and process synchronization. The partnership underscores Pipefy's leadership in intelligent automation and supports Accenture's scalable business solutions.

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A leading vehicle glass repair and replacement company - Automotive

Pipefy helped a leading vehicle glass repair and replacement company speed up HR recruitment. The company used Pipefy to automate and standardize hiring workflows. They now fill urgent job openings 8...0% faster, cutting the time from up to 15 days to just 3 days. HR processes for changes are 70% faster. The company saved over 1,340 hours in seven months and achieved a 377% ROI. HR managers now have better visibility and fewer manual tasks.

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A top-ranked U.S. university (anonymous by request) - Education

Pipefy helped a top-ranked U.S. university manage 162 scientific studies. The university struggled to track research status and measure KPIs. Pipefy gave them a single platform to standardize process...es and improve visibility. The team set up Pipefy in about a week with no IT training. 100% of internal team members adopted Pipefy. They completed over 160 studies in record time.

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Adventures - Marketing And Advertising

Pipefy helped Adventures automate and integrate their business processes. Adventures needed to standardize workflows as they grew fast and managed more customers. Before Pipefy, teams used email, Sla...ck, and verbal requests, which caused delays and lost information. Pipefy let them centralize requests, automate HR, IT, and finance tasks, and connect processes across departments. Teams saved time, improved control, and made fewer mistakes. The platform's flexibility and ease of use were key for their creative teams.

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Agilize - Accounting

Pipefy helped Agilize automate 37 steps in their customer service workflow. Agilize faced problems with manual spreadsheets, slow processes, and errors as they grew to over 10,000 customers. Pipefy r...eplaced manual tracking with automated processes and notifications. This improved compliance, transparency, and customer experience. Agilize now manages a large volume of data and tasks more efficiently with Pipefy.

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Alliance Employment Group

Pipefy helped Alliance Employment Group automate and centralize their recruitment processes. Before Pipefy, the team used spreadsheets and emails, causing delays and poor communication. With Pipefy, ...they improved efficiency and visibility across recruiting, onboarding, and offboarding. The company fulfilled over 300 recruitment requests with a 48-hour SLA. The team now tracks requests easily and completes them faster, boosting productivity and client satisfaction.

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Frequently Asked Questions(FAQ)

for Pipefy

What is Pipefy used for?

Pipefy is a Marketing Automation Software mainly used by its customers to Launch New Products and Acquire Customers by Workflow Management, Onboarding and Helpdesk Management .

What are the top features of Pipefy?

Templates, Personalization and Live monitoring are some of the top features of Pipefy.

Who uses Pipefy?

Pipefy is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Pipefy alternatives?

Lokalise, Yespo Оmnichannel CDP, ExpertSender and Lead Liaison are popular alternatives for Pipefy.

Where is Pipefy located?

Pipefy is headquartered at San Francisco, California.
lightning

Peers used Pipefy for workflow management and onboarding

Pipefy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.70/5 ★

Read Reviews (40)
Custom Reports

4.25/5 ★

Read Reviews (209)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.70/5 ★

Read Reviews (40)
Custom Reports

4.25/5 ★

Read Reviews (209)

Software Failure Risk Guidance

?

for Pipefy

Overall Risk Meter

Low Medium High

Top Failure Risks for Pipefy

Pipefy Inc. News

Product

Pipefy Announces Integration of AI Agents for Its Insurance Solution - GlobeNewswire

Pipefy has integrated AI Agents into its insurance solution, enhancing automation for tasks like claims administration, policy renewals, and fraud detection. This integration aims to improve customer service and operational efficiency for insurance providers by automating high-volume tasks and ensuring compliance. The AI Agents offer real-time decision-making and autonomous workflow management, benefiting both brokers and customers with faster service and reduced costs.

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Executive

Pipefy Names Fernando Teixeira To Senior Global Director for Strategic Partnerships & Alliances | Pipefy

Pipefy appointed Fernando Teixeira as Senior Global Director for Strategic Partnerships & Alliances. Teixeira, with over 20 years in tech and leadership roles at Google Cloud and Accenture, will enhance Pipefy's AI-driven process management platform. His role will focus on leveraging partnerships to expand Pipefy's market impact.

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Executive

Pipefy Expands Leadership Team: Fabio Azevedo Joins as COO and Cristiano Lamberti as Chief Sales Officer | Markets Insider

Pipefy has expanded its leadership team with the appointments of Fabio Azevedo as COO and Cristiano Lamberti as Chief Sales Officer. Azevedo, formerly of Accenture, will lead customer success and service teams, while Lamberti, previously with Oracle, will focus on global sales. These strategic hires aim to strengthen Pipefy's partnerships and growth in key regions.

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Partnership

Pipefy and Oracle Announce Partnership to Accelerate Generative AI Adoption | Pipefy

Pipefy and Oracle have formed a strategic partnership to accelerate the adoption of generative AI. This collaboration leverages Oracle's cloud infrastructure and Pipefy's automation solutions, targeting sectors like telecommunications and financial services. The partnership includes integrated sales teams and a new go-to-market model, aiming to deliver AI-driven business applications quickly and securely.

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Pipefy Inc. Profile

Company Name

Pipefy Inc.

Company Website

https://www.pipefy.com/

HQ Location

San Francisco, California

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B