Planhat Overview
Planhat's Customer Success Software transforms how businesses manage customer relationships by unifying go-to-market data, teams, and tools. This platform is designed for teams aiming to deliver enhanced value to their customers efficiently. It integrates customer data into a single ecosystem, enabling businesses to act on insights quickly and effectively. With specialized tools and a scalable foundation, Planhat supports diverse business needs, from startups to large enterprises. A notable feature is its ability to align cross-functional teams, ensuring everyone from sales to support is informed and engaged. This unified approach not only improves customer satisfaction but also drives revenue growth by fostering deeper customer relationships.
Use Cases
Customers recommend Onboarding, Playbook Creation, Engagement Management, as the business use cases that they have been most satisfied with while using Planhat.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Planhat.
Planhat Use-Cases and Business Priorities: Customer Satisfaction Data
Planhat's features include Feedback Surveys, Ticketing, Alerts: Popups & Notifications, etc. and Planhat support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Planhat analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We manage our customers from Planhat, we track all interactions and conversations and we run all customer marketing and workflow from Planhat...." Peer review by Executive Sponsor
Planhat, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Planhat is a flexible and powerful Customer Success Platform offering Customer 360, health scores, playbooks, and customer portals. Insights are turned into actionable data for success.
Popular Business Setting
for Planhat
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Enterprise
- Mid Market
Planhat is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Planhat Use Cases
What benefits does Planhat offer for Onboarding?
How does Planhat address your Playbook Creation Challenges?
How does Planhat facilitate Engagement Management?
How does Planhat facilitate Customer Feedback Management?
How can Planhat optimize your Workflow Management Workflow?
20+ more Business Use Cases
31 buyers and buying teams have used Cuspera to assess how well Planhat solved their Revenue Management needs. Cuspera uses 483 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.
Case Studies
CASE STUDY Customer.io
Peers used Planhat for onboarding and playbook creation
Planhat Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (28) |
Planhat Integrations
Planhat integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Planhat
Overall Risk Meter
Top Failure Risks for Planhat
Planhat AB News
Planhat is Named a Customer Success Leader by IDC Planhat | The Unified Customer Platform
Planhat has been recognized as a Leader in the IDC MarketScape Worldwide Customer Success Applications Vendor Assessment. This accolade highlights Planhat's innovative product design, integrability, and strategic licensing model, which supports organizational growth. The recognition follows Planhat's previous acknowledgment as a Leader in Gartner's Magic Quadrant for Customer Success Management Platforms.
LearnUpon and Planhat Announce Strategic Partnership Planhat | The Unified Customer Platform
LearnUpon and Planhat have formed a strategic partnership to enhance customer experience by integrating customer data and education. This collaboration aims to improve customer onboarding, retention, and growth through seamless data exchange and targeted education delivery. The partnership is designed to help businesses achieve key performance indicators in customer education and satisfaction.
Planhat AB Profile
HQ Location
Employees
11-50
Social
Financials
SERIES A
