Poket Loyalty Program Software Overview

Poket is a feature-rich loyalty program software tailored to enhance customer retention and stimulate repeat sales. This platform automates the retention process, offering businesses a strategic edge in maintaining customer loyalty. With Poket, businesses can implement sophisticated loyalty schemes that go beyond traditional discounts, addressing the critical challenge of retaining customers in a competitive market. The software's capabilities are designed to fix the common pitfalls of existing loyalty programs, ensuring a seamless and effective customer engagement strategy. Poket's approach helps businesses focus on meaningful customer interactions, driving long-term growth and maximizing return on investment.

Use Cases

Customers recommend Loyalty Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Poket Loyalty Program Software.

Other use cases:

  • Customer Feedback Management
  • Segmentation And Targeting
  • Referral Management
  • Helpdesk Management
  • Discount Management
  • Sales Incentive Management
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Poket Loyalty Program Software.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Consistency
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Poket Loyalty Program Software Use-Cases and Business Priorities: Customer Satisfaction Data

Poket Loyalty Program Software works with different mediums / channels such as Promotions. and Coupons.

Poket Loyalty Program Software's features include Rewards, and Gamification. and Poket Loyalty Program Software support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Poket Loyalty Program Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and hig...hly user-friendly both in-app and on the backend. We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it." - Charlene Tan

Poket Loyalty Program Software, Froogal, Paytronix, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Poket-loyalty-program-software offers an all-in-one loyalty CRM solution to retain customers. It is powerful, affordable, and designed to keep customers returning automatically.

Popular Business Setting

for Poket Loyalty Program Software

Top Industries

  • Retail
  • Consumer Goods
  • Restaurants

Popular in

  • Mid Market
  • Enterprise

Poket Loyalty Program Software is popular in Retail, Consumer Goods, and Restaurants and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on Poket Loyalty Program Software Use Cases

What Are the key features of Poket Loyalty Program Software for Loyalty Management?

What benefits does Poket Loyalty Program Software offer for Campaign Management?

How can Poket Loyalty Program Software enhance your Engagement Management process?

What solutions does Poket Loyalty Program Software provide for Customer Feedback Management?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Poket Loyalty Program Software solved their Customer Loyalty Management needs. Cuspera uses 329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Poket Loyalty Program Software testimonial

Charlene Tan

Assistant Marketing Manager

Cathay Organisation

Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and highly user-friendly both in-app and on the backend. ...We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.

Testimonial By Charlene Tan
Poket Loyalty Program Software testimonial

Elgin Lee

Managing Director

BETime Marketing Pte. Ltd.

Poket is very capable to cater to our needs and make the mobile application even more user-friendly as our members are not so tech-savvy. Poket team is very patient in listening to our requests and put in an effort to communicate our needs to the IT team. We spoke to a few other similar solution co...mpanies but feel that Poket is most suited for us in terms of the type of industry they design their service for and the backend is rather user friendly. Poket support helps to rectify any bugs or problems within 1-3 days, very good! Highly recommend Poket solution!

Testimonial By Elgin Lee
Poket Loyalty Program Software testimonial

Khoo Juan Lyn

Marketing Manager

Dragon-i Restaurant Group

We have chosen Poket after a few meet up and they have shown professionalism and confidence to handle loyalty programme for our needs which are 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communication. Pricing was also within our budget to work ...with. The backend portal is user-friendly and interfaces for customer app is simple and easy to use. we launched the app nationwide in June and work on the next phase bringing more value to our customers.

Testimonial By Khoo Juan Lyn
CUSTOMERS TESTIMONIALS
Poket Loyalty Program Software testimonial

Charlene Tan

Assistant Marketing Manager

Cathay Organisation

Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and highly user-friendly both in-app and on the backend. ...We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.

Testimonial By Charlene Tan
Poket Loyalty Program Software testimonial

Elgin Lee

Managing Director

BETime Marketing Pte. Ltd.

Poket is very capable to cater to our needs and make the mobile application even more user-friendly as our members are not so tech-savvy. Poket team is very patient in listening to our requests and put in an effort to communicate our needs to the IT team. We spoke to a few other similar solution co...mpanies but feel that Poket is most suited for us in terms of the type of industry they design their service for and the backend is rather user friendly. Poket support helps to rectify any bugs or problems within 1-3 days, very good! Highly recommend Poket solution!

Testimonial By Elgin Lee
Poket Loyalty Program Software testimonial

Khoo Juan Lyn

Marketing Manager

Dragon-i Restaurant Group

We have chosen Poket after a few meet up and they have shown professionalism and confidence to handle loyalty programme for our needs which are 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communication. Pricing was also within our budget to work ...with. The backend portal is user-friendly and interfaces for customer app is simple and easy to use. we launched the app nationwide in June and work on the next phase bringing more value to our customers.

Testimonial By Khoo Juan Lyn
lightning

Peers used Poket Loyalty Program Software for loyalty management and campaign management

Poket Loyalty Program Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.56/5 ★

Read Reviews (9)
Custom Reports

4.48/5 ★

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.56/5 ★

Read Reviews (9)
Custom Reports

4.48/5 ★

Read Reviews (27)

Software Failure Risk Guidance

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for Poket Loyalty Program Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Poket Loyalty Program Software

Pocket, Inc. Profile

Company Name

Pocket, Inc.

Company Website

https://poket.com/

HQ Location

50 Raffles Place, #37-00 Singapore 048623

Employees

11-50

Financials

SERIES B