ProntoForms: Use-Cases, Insights and Reviews | 2024 Cuspera

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Mobile Forms & Mobile Data Collection Apps for Field Service

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App Partner

ProntoForms Overview

ProntoForms, formerly TrueContext, offers forms and intelligent workflows adaptable to any field service environment. The platform bridges the gap between the field and back office with its top-rated app.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, Sales Document Management, as the business use cases that they have been most satisfied with while using ProntoForms.

Other use cases:

Collaboration
Lead Tracking
Lead Management
Social Media Analytics
Customer Feedback Management
Sending & Publishing Communications
Customer Case Management

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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using ProntoForms.

Other priorities:

Scale Best Practices
Acquire Customers
Improve Efficiency
Launch New Products
Improve Internal Communications
Build Brand Awareness
Establish Thought Leadership
Manage Risk
Increase Sales & Revenue
Improve Digital And Social Presence
Improve Stakeholder Relations
Improve Consistency
Improve Visibility

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ProntoForms Use-Cases and Business Priorities: Customer Satisfaction Data

ProntoForms works with different mediums / channels such as Mobile.

ProntoForms's features include Recording, Alerts: Popups & Notifications, Templates, etc. and ProntoForms support capabilities include Email Support, Chat Support, Phone Support, etc. also ProntoForms analytics capabilities include Analytics, and Custom Reports.

Reviews

"We would've been happy if we could cut [the lead time] by half, say 30 minutes, but the end result ended up being more. We were successful mainly because of the information and the guidance from the ProntoForms team." - Jodie Menard

ProntoForms, GoFormz, Flowfinity, Biznessapps, Alpha Anywhere, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ProntoForms

Top Industries

Construction
Oil & Energy
Telecommunications

Popular in

Mid Market
Small Business
Large Enterprise

ProntoForms is popular in Construction, Oil & Energy, and Telecommunications and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on ProntoForms Use Cases

How does ProntoForms facilitate Helpdesk Management?

What Are the key features of ProntoForms for Workflow Management?

ProntoForms facilitates the creation and management of mobile workflows. It allows for the development of forms that can capture data in the field, even without internet connectivity. Teamwork allows for multi-user collaboration and form transfer between mobile users. ProntoForms lacks desktop functionality, limiting its use for dispatching, review, and correction of workflows.

"...Feb. NEW FEATURE RELEASE Teamwork provides a multi-user workflow so mobile users can easily transfer forms for work in progress...." Car-Tel improves service quality by going mobile

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What benefits does ProntoForms offer for Sales Document Management?

Prontoforms enables the capture and management of sales-related data through electronic forms. Users can create and complete forms in the field, including photos, signatures, and barcodes, generating data for proposals and quotes. The system offers a variety of integrations and features for capturing and managing data but lacks flexibility in pricing for temporary or part-time staff.

"...The system also includes photos and signatures that prove managers have given full sign-off on all activities...." TEC Services powers floor care performance with ProntoForms

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What makes ProntoForms ideal for Collaboration?

ProntoForms facilitates collaboration by enabling multiple parties to work on forms concurrently. The platform also allows users to share files and access a document library for collaborative work. Users can submit incomplete forms and collaborate on task completion, enhancing communication and productivity.

"...True collaboration in the field...." Gateway Mechanical Services improves customer service and reduces costs

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What makes ProntoForms ideal for Lead Tracking?

ProntoForms facilitates lead tracking through rich data capture features. Supervisors can monitor work progress and manage assignments. This enables efficient tracking of customer leads and associated quotes.

"...Supervisors or team leads can track the work performed and unassign or reassign work. ..." Conair: Staying Agile in Today s Evolving Service Landscape with Low-Code Apps

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43+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ProntoForms solved their Mobile Marketing needs. Cuspera uses 9174 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Jodie Menard Director Of Customer Care Arxium	We would've been happy if we could cut [the lead time] by half, say 30 minutes, but the end result ended up being more. We were successful mainly because of the information and the guidance from the ProntoForms team. Testimonial By Jodie Menard
Conrad Smits Head Of Services & Solutions Philips Healthcare	The way we were able to take decisions quick, test them, execute them, with a focus on our customer and their patients, is a shift that we will instill in the Philips organization. Testimonial By Conrad Smits
Buddy Saucier VP, HVAC Service Johnson Controls	(Over 50 apps deployed) In the past, if I had to deploy an app without that flexible technology, it would take months and a minimum of $300,000. Testimonial By Buddy Saucier

CUSTOMERS	TESTIMONIALS
Jodie Menard Director Of Customer Care Arxium	We would've been happy if we could cut [the lead time] by half, say 30 minutes, but the end result ended up being more. We were successful mainly because of the information and the guidance from the ProntoForms team. Testimonial By Jodie Menard
Conrad Smits Head Of Services & Solutions Philips Healthcare	The way we were able to take decisions quick, test them, execute them, with a focus on our customer and their patients, is a shift that we will instill in the Philips organization. Testimonial By Conrad Smits
Buddy Saucier VP, HVAC Service Johnson Controls	(Over 50 apps deployed) In the past, if I had to deploy an app without that flexible technology, it would take months and a minimum of $300,000. Testimonial By Buddy Saucier

Frequently Asked Questions(FAQ)

for ProntoForms

What is ProntoForms?

ProntoForms is a mobile app developer that provides users with a low-code development platform to build apps for enterprise field service management. It helps to enhance customer relationships, improve ROI and scale best practices.

ProntoForms makes it easy with form automation for remote workers to collect data on a mobile device, access company data in the field, and automatically share the results with back-office systems, cloud services, and people. ProntoForms' workflow automation app makes it possible for companies to track, analyze, and continuously improve processes with form automation solutions.

Some of its features include very large data sources in drop-down menus, smart, dynamic forms adapt to user input with conditional logic, multi-step workflows and conditional routing, use form automation to send data to multiple cloud destinations, enterprise-grade analytics, create reports with customized data for each recipient and more.

What is ProntoForms used for?

ProntoForms is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Helpdesk Management, Workflow Management and Sales Document Management .