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TrueContext (formerly ProntoForms): Use-Cases, Insights and Reviews | 2025 Cuspera

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The field workflow platform designed for productivity

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TrueContext (formerly ProntoForms) Overview

ProntoForms, formerly TrueContext, offers forms and intelligent workflows adaptable to any field service environment. The platform bridges the gap between the field and back office with its top-rated app.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, Sales Document Management, as the business use cases that they have been most satisfied with while using TrueContext (formerly ProntoForms).

Other use cases:

Collaboration
Lead Tracking
Lead Management
Social Media Analytics
Customer Feedback Management
Sending & Publishing Communications
Customer Case Management

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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using TrueContext (formerly ProntoForms).

Other priorities:

Scale Best Practices
Acquire Customers
Improve Efficiency
Launch New Products
Improve Internal Communications
Build Brand Awareness
Establish Thought Leadership
Manage Risk
Increase Sales & Revenue
Improve Digital And Social Presence
Improve Stakeholder Relations
Improve Consistency
Improve Visibility

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TrueContext (formerly ProntoForms) Use-Cases and Business Priorities: Customer Satisfaction Data

TrueContext (formerly ProntoForms) works with different mediums / channels such as Mobile.

TrueContext (formerly ProntoForms)'s features include Recording, Alerts: Popups & Notifications, Templates, etc. and TrueContext (formerly ProntoForms) support capabilities include Email Support, Chat Support, Phone Support, etc. also TrueContext (formerly ProntoForms) analytics capabilities include Analytics, and Custom Reports.

Reviews

"It was a really simple decision. The choice was either, I had to learn everything about ProntoForms and design the form or I could outsource the form and focus on the more strategic value of how it related with other technology projects we had." - Drew Hettich

TrueContext (formerly ProntoForms), GoFormz, Flowfinity, Biznessapps, Alpha Anywhere, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TrueContext (formerly ProntoForms)

Top Industries

Construction
Oil & Energy
Telecommunications

Popular in

Mid Market
Small Business
Large Enterprise

TrueContext (formerly ProntoForms) is popular in Construction, Oil & Energy, and Telecommunications and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on TrueContext (formerly ProntoForms) Use Cases

What Are the key features of TrueContext (formerly ProntoForms) for Helpdesk Management?

What makes TrueContext (formerly ProntoForms) ideal for Workflow Management?

ProntoForms facilitates the creation and management of mobile workflows. It allows for the development of forms that can capture data in the field, even without internet connectivity. Teamwork allows for multi-user collaboration and form transfer between mobile users. ProntoForms lacks desktop functionality, limiting its use for dispatching, review, and correction of workflows.

"...Feb. NEW FEATURE RELEASE Teamwork provides a multi-user workflow so mobile users can easily transfer forms for work in progress...." Low-code Apps for the Field: A Buyers Guide

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How does TrueContext (formerly ProntoForms) facilitate Sales Document Management?

Prontoforms enables the capture and management of sales-related data through electronic forms. Users can create and complete forms in the field, including photos, signatures, and barcodes, generating data for proposals and quotes. The system offers a variety of integrations and features for capturing and managing data but lacks flexibility in pricing for temporary or part-time staff.

"...Field technicians use their mobile device s camera to capture pictures of multi-page documents, reports, contracts, or other information needed to support traceability or compliance requirements...." Mobile Forms App hot feature: Document scanning

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How can TrueContext (formerly ProntoForms) enhance your Collaboration process?

ProntoForms facilitates collaboration by enabling multiple parties to work on forms concurrently. The platform also allows users to share files and access a document library for collaborative work. Users can submit incomplete forms and collaborate on task completion, enhancing communication and productivity.

"...True collaboration in the field...." Rentokil eradicates inefficiencies

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How does TrueContext (formerly ProntoForms) address your Lead Tracking Challenges?

ProntoForms facilitates lead tracking through rich data capture features. Supervisors can monitor work progress and manage assignments. This enables efficient tracking of customer leads and associated quotes.

"...Supervisors or team leads can track the work performed and unassign or reassign work. ..." AAA fuels productivity engine with ProntoForms

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43+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well TrueContext (formerly ProntoForms) solved their Mobile Marketing needs. Cuspera uses 9174 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Drew Hettich President/chief Operating Officer Wiers	It was a really simple decision. The choice was either, I had to learn everything about ProntoForms and design the form or I could outsource the form and focus on the more strategic value of how it related with other technology projects we had. Testimonial By Drew Hettich
Jared Agan President Tecservices	ProntoForms tells us what needs to happen tonight, tomorrow, and next week as we look towards the future of providing the best service for our clients. Testimonial By Jared Agan
Dan Enachioaie Software Engineer Graniterock	Using mobile forms allowed us to eliminate 7 days worth of transmitting information to a real-time notification system. Testimonial By Dan Enachioaie

CUSTOMERS	TESTIMONIALS
Drew Hettich President/chief Operating Officer Wiers	It was a really simple decision. The choice was either, I had to learn everything about ProntoForms and design the form or I could outsource the form and focus on the more strategic value of how it related with other technology projects we had. Testimonial By Drew Hettich
Jared Agan President Tecservices	ProntoForms tells us what needs to happen tonight, tomorrow, and next week as we look towards the future of providing the best service for our clients. Testimonial By Jared Agan
Dan Enachioaie Software Engineer Graniterock	Using mobile forms allowed us to eliminate 7 days worth of transmitting information to a real-time notification system. Testimonial By Dan Enachioaie

Frequently Asked Questions(FAQ)

for TrueContext (formerly ProntoForms)

What is TrueContext (formerly ProntoForms)?

ProntoForms is a mobile app developer that provides users with a low-code development platform to build apps for enterprise field service management. It helps to enhance customer relationships, improve ROI and scale best practices.

ProntoForms makes it easy with form automation for remote workers to collect data on a mobile device, access company data in the field, and automatically share the results with back-office systems, cloud services, and people. ProntoForms' workflow automation app makes it possible for companies to track, analyze, and continuously improve processes with form automation solutions.

Some of its features include very large data sources in drop-down menus, smart, dynamic forms adapt to user input with conditional logic, multi-step workflows and conditional routing, use form automation to send data to multiple cloud destinations, enterprise-grade analytics, create reports with customized data for each recipient and more.

What is TrueContext (formerly ProntoForms) used for?

TrueContext (formerly ProntoForms) is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Helpdesk Management, Workflow Management and Sales Document Management .