ProProfs Knowledge Base Software Overview
ProProfs offers a knowledge base software to create internal resources or customer help centers, reducing support tickets by up to 80%. A free start option is available.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using ProProfs Knowledge Base Software.
Business Priorities
Improve Internal Communications is the most popular business priority that customers and associates have achieved using ProProfs Knowledge Base Software.
ProProfs Knowledge Base Software Use-Cases and Business Priorities: Customer Satisfaction Data
ProProfs Knowledge Base Software works with different mediums / channels such as Website. Chat. and Video.
ProProfs Knowledge Base Software's features include Ticketing, and Templates. and ProProfs Knowledge Base Software support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ProProfs Knowledge Base Software analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Simple yet powerful ProProfs Knowledge Base software is designed to help businesses create documentation, knowledge base, help sites, FAQs, user manuals, user guides and more...." Peer review from ProProfs
ProProfs Knowledge Base Software, Helpjuice, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ProProfs Knowledge Base Software
Top Industries
- Computer Software
- Information Technology and Services
- Telecommunications
Popular in
- Mid Market
- Small Business
- Enterprise
ProProfs Knowledge Base Software is popular in Computer Software, Information Technology And Services, and Telecommunications and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on ProProfs Knowledge Base Software Use Cases
How can ProProfs Knowledge Base Software optimize your Knowledge Management Workflow?
How does ProProfs Knowledge Base Software address your Helpdesk Management Challenges?
Why is ProProfs Knowledge Base Software the best choice for Collaboration?
What solutions does ProProfs Knowledge Base Software provide for Content Management?
14+ more Business Use Cases
14 buyers and buying teams have used Cuspera to assess how well ProProfs Knowledge Base Software solved their Knowledge Management needs. Cuspera uses 337 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Case Studies
CASE STUDY University of Zurich
CASE STUDY Sustainable Electronics Recycling International (SERI)
Peers used ProProfs Knowledge Base Software for knowledge management and helpdesk management
ProProfs Knowledge Base Software Competitors
ProProfs Knowledge Base Software Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (25) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (25) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for ProProfs Knowledge Base Software
Overall Risk Meter
Top Failure Risks for ProProfs Knowledge Base Software
ProProfs News
ProProfs Acquires PeopleGoal - citybiz
ProProfs has acquired PeopleGoal, expanding its capabilities in employee engagement and performance management solutions.
ProProfs Acquires HR & Performance Goals Management Software PeopleGoal - PR Web
ProProfs has acquired PeopleGoal, a software for HR and performance goals management.
ProProfs Profile
Company Name
ProProfs
Company Website
https://www.proprofs.comHQ Location
Los Angeles , Calfornia
Employees
11-50
Social
Financials
PRIVATE
