PublicInput: Use-Cases, Insights and Reviews | 2025 Cuspera

PublicInput helped Genesee Transportation Council shift to virtual public engagement during the COVID-19 pandemic. The small team used the platform to reach more residents for their long-range transp...ortation plan. They achieved open rates as high as 52.79%. Virtual meetings, hotlines, and online tools increased flexibility and inclusion. GTC now uses a hybrid approach for ongoing community engagement.
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PublicInput helped Harris County Flood Control District improve community engagement during COVID-19. The District used PublicInput to host virtual town halls, manage registrations, collect comments,... and provide multi-lingual transcripts. This made meetings more accessible and increased participation. By March 2021, meeting attendance tripled and more community input was received. Residents found the platform easy to use and accessible.
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PublicInput helped the City of Hendersonville, NC, boost community engagement for its Gen H Comprehensive Plan. The city used PublicInput to launch a survey, reaching over 9,600 residents and collect...ing 3,900 survey responses and 8,700 comments. More than 1,600 people subscribed for updates. The platform made it easy to organize feedback and grow resident relationships. Hendersonville saw strong growth in engagement and participation since using PublicInput.
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PublicInput helped the City of Rancho Cucamonga improve citizen engagement. The city faced challenges reaching a diverse population, including many non-English speakers. Using PublicInput, they used ...a mixed-mode approach for outreach and engagement. They built a subscriber list with over 5,000 residents and collected more than 11,000 survey responses for a city event. The platform made it easier for the city to connect with and inform residents.
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PublicInput helped Frederick County, MD improve community engagement. The county used PublicInput to reach non-English speakers and offer live translation in over 100 languages. Staff used the platfo...rm for surveys, public meetings, and budget planning. Residents could give feedback online, by phone, or in person. The county increased outreach to Spanish speakers and made meetings more accessible. Staff could track engagement and set priorities based on public input.
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PublicInput helped Genesee Transportation Council increase public engagement. The council faced low participation in its nine-county region. They used PublicInput to combine participant lists and sen...d targeted emails, reaching open rates up to 46%. They added more ways for people to join, like surveys, texts, voicemails, and meetings. This led to hundreds of comments, up from just dozens before. The council saw better participation and more voices in their transportation plans.
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