QuestionPro Communities Overview

QuestionPro Communities enables the creation of engaging online research communities for real-time, accurate insights. Businesses can make informed decisions using this robust community software platform.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Offer Management, as the business use cases that they have been most satisfied with while using QuestionPro Communities.

Other use cases:

  • Loyalty Management
  • Lead Qualification: Demographic
  • Contact List Management
  • Lead Engagement
  • Segmentation And Targeting
  • Competitive Intelligence
  • Communication Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using QuestionPro Communities.

QuestionPro Communities Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Communities works with different mediums / channels such as User Generated Content. Blogs. and Chat.

QuestionPro Communities's features include Feedback Surveys, and Gamification. and QuestionPro Communities support capabilities include Chat Support, 24/7 Support, Email Support, etc. also QuestionPro Communities analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Users can also implement gamification methods such as reward points and badges...." Peer review

QuestionPro Communities, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Communities

Top Industries

  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

QuestionPro Communities is popular in Information Technology And Services, and is widely used by Small Business, and Mid Market,

QuestionPro Communities Customer wins, Customer success stories, Case studies

What makes QuestionPro Communities ideal for Engagement Management?

What makes QuestionPro Communities ideal for Customer Feedback Management?

10 buyers and buying teams have used Cuspera to assess how well QuestionPro Communities solved their Community Management needs. Cuspera uses 173 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Evolve Research

Evolve Research needed a cost-effective research solution that offered customization, advanced capabilities, and quality service. They wanted a platform to support complex and simple survey methodolo...gies, improve reporting times, and deliver better client insights. QuestionPro provided a solution with advanced tools like MaxDiff analysis, custom logic, and segmentation, along with strong customer support. This helped Evolve streamline research processes and maintain a flexible approach to projects.

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HelloFresh - Food & Beverages

HelloFresh needed a market research tool to support agile and decentralized research. They chose QuestionPro to allow different departments to conduct projects quickly and independently. The challeng...e was to find a platform that was intuitive for all stakeholders and maintained data quality. QuestionPro's solutions helped HelloFresh manage these challenges effectively.

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Danebury Research - Market Research

Danebury Research is a global market research company in the UK. They work with PR and communication industries to provide reliable data. They use QuestionPro's research solutions to deliver high-qua...lity data. This helps them produce global industry reports. They manage large-scale projects with up to 16,000 respondents. They ensure a 14-day turnaround for important projects.

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Turkington Martin - Design

Turkington Martin, a landscape architecture firm, used QuestionPro's survey platform to gather feedback for new residential sites during COVID-19. They needed a user-friendly platform for real-time i...nsights to enhance consultations. The platform helped them produce site plan graphics and 3D renders, aiding the planning process. Surveys were distributed by others, but Turkington Martin received the information directly, which was crucial for their needs.

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The Cholangiocarcinoma Foundation (CCF) - Non Profit Organization Management

QuestionPro helped the Cholangiocarcinoma Foundation collect insights from patients with rare cancer. CCF needed fast, secure, and sensitive survey tools for dose-finding oncology trials. QuestionPro... delivered advanced survey logic, HIPAA and GDPR compliance, and mobile-optimized surveys. Over 85% of responses came from mobile devices. Automated reminders raised response rates to nearly 90%. Real-time analytics let CCF act quickly on patient data.

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The Talent Strategy Group - Management Consulting

QuestionPro Workforce helped The Talent Strategy Group move their OPTM360 feedback tool from Qualtrics. TSG needed a customizable, scalable, and affordable platform for their global clients. Question...Pro enabled a smooth migration, custom survey creation, and personalized branding. TSG transitioned their multinational client base without business interruption. The partnership improved survey delivery and client experience for TSG.

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What's new in the QuestionPro Research Suite

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Peers used QuestionPro Communities for engagement management and customer feedback management

QuestionPro Communities Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.72/5

Read Reviews (28)
Custom Reports

4.68/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.72/5

Read Reviews (28)
Custom Reports

4.68/5

Read Reviews (22)

QuestionPro Communities Integrations

QuestionPro Communities integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for QuestionPro Communities

Top Failure Risks for QuestionPro Communities

QuestionPro Survey Software News

Product

Share Dashboards with Custom Groups in QuestionPro EX Portal

QuestionPro has introduced a new feature in its Employee Experience Platform called Custom Groups Dashboard Sharing. This enhancement allows users to share dashboards with specific employee groups based on attributes like department, location, and role, improving data governance and user experience. The feature aims to provide targeted access to insights, enhancing data security and streamlining administration.

Partnership

QuestionPro Launches Partnerships Ecosystem to Transform Research Industry

QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform designed to enhance research capabilities through collaboration. This ecosystem integrates AI and automation, offering businesses access to advanced research tools. It aims to democratize research capabilities, enabling faster, smarter, and deeper insights. The ecosystem is available globally, with special offers for early adopters.

Product

QuestionPro Launches Partnerships Ecosystem to Transform Research ...

QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform uniting research, consulting, and AI partners to enhance research capabilities. This ecosystem offers faster, smarter, and deeper insights, democratizing access to advanced tools for businesses globally. It aims to foster collaboration and is available worldwide, with special offers for early adopters.

Product

QuestionPro Launches Partnerships Ecosystem to Transform Research Industry

QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform integrating research, consulting, and AI partners to enhance research capabilities. This ecosystem aims to provide faster, smarter, and deeper insights, democratizing access to advanced tools for businesses globally. It is now available worldwide, with special offers for early adopters.

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Financials

PRIVATE