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QuestionPro Communities: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: QuestionPro Communities
Brand: QuestionPro Communities
Rating: 4.03 (173 reviews)

4.03 5

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Free Online Community Software Platform | QuestionPro®

QuestionPro Communities Overview

QuestionPro Communities enables the creation of engaging online research communities for real-time, accurate insights. Businesses can make informed decisions using this robust community software platform.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Offer Management, as the business use cases that they have been most satisfied with while using QuestionPro Communities.

Other use cases:

Loyalty Management
Lead Qualification: Demographic
Contact List Management
Lead Engagement
Segmentation And Targeting
Competitive Intelligence
Communication Management

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using QuestionPro Communities.

Other priorities:

See all business priorities See less business priorities

QuestionPro Communities Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Communities works with different mediums / channels such as User Generated Content. Blogs. and Chat.

QuestionPro Communities's features include Feedback Surveys, and Gamification. and QuestionPro Communities support capabilities include Chat Support, 24/7 Support, Email Support, etc. also QuestionPro Communities analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Users can also implement gamification methods such as reward points and badges...." Peer review

QuestionPro Communities, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Communities

Top Industries

Information Technology and Services

Popular in

Small Business
Mid Market

QuestionPro Communities is popular in Information Technology And Services, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on QuestionPro Communities Use Cases

What makes QuestionPro Communities ideal for Engagement Management?

How can QuestionPro Communities enhance your Customer Feedback Management process?

14+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well QuestionPro Communities solved their Community Management needs. Cuspera uses 173 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Food & Beverages

CASE STUDY HelloFresh

HelloFresh needed a market research tool to support agile and decentralized research. They chose QuestionPro to allow different departments to conduct projects quickly and independently. The challeng...e was to find a platform that was intuitive for all stakeholders and maintained data quality. QuestionPro's solutions helped HelloFresh manage these challenges effectively.

CASE STUDY Evolve Research

Evolve Research needed a cost-effective research solution that offered customization, advanced capabilities, and quality service. They wanted a platform to support complex and simple survey methodolo...gies, improve reporting times, and deliver better client insights. QuestionPro provided a solution with advanced tools like MaxDiff analysis, custom logic, and segmentation, along with strong customer support. This helped Evolve streamline research processes and maintain a flexible approach to projects.

Design

CASE STUDY Turkington Martin

Turkington Martin, a landscape architecture firm, used QuestionPro's survey platform to gather feedback for new residential sites during COVID-19. They needed a user-friendly platform for real-time i...nsights to enhance consultations. The platform helped them produce site plan graphics and 3D renders, aiding the planning process. Surveys were distributed by others, but Turkington Martin received the information directly, which was crucial for their needs.

CASE STUDY Danebury Research

Danebury Research is a global market research company in the UK. They work with PR and communication industries to provide reliable data. They use QuestionPro's research solutions to deliver high-qua...lity data. This helps them produce global industry reports. They manage large-scale projects with up to 16,000 respondents. They ensure a 14-day turnaround for important projects.

What's new in the QuestionPro Research Suite

Peers used QuestionPro Communities for engagement management and customer feedback management

QuestionPro Communities Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.72/5 ★ Read Reviews (28)
Custom Reports	4.68/5 ★ Read Reviews (22)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.72/5 ★ Read Reviews (28)
Custom Reports	4.68/5 ★ Read Reviews (22)

QuestionPro Communities Integrations

QuestionPro Communities integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.34/5 ★

Read Reviews (9)

Data Export

3.90/5 ★

Read Reviews (3)

Software Failure Risk Guidance

for QuestionPro Communities

Top Failure Risks for QuestionPro Communities

QuestionPro Survey Software News

Executive 18/06/2025

QuestionPro Appoints Laura Baker, Former KnowledgeHound CEO, as President of ...

QuestionPro appointed Laura Baker, former CEO of KnowledgeHound, as its new president. Baker brings extensive experience in market research technology and executive leadership, strengthening QuestionPros management team to drive growth in survey software and insights solutions.

Partnership 28/04/2025

QuestionPro and PerformancePoint LLC Partner to Drive - GlobeNewswire

QuestionPro and PerformancePoint LLC have formed a strategic partnership to deliver integrated solutions for organizational transformation. By combining QuestionPros employee experience and data management platform with PerformancePoints expertise in leadership and culture consulting, the partnership offers real-time analytics and actionable insights. This collaboration aims to help businesses drive cultural change and improve both employee and customer experiences through data-driven decision-making.

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Financials

PRIVATE