QuestionPro Communities Overview

QuestionPro Communities enables the creation of engaging online research communities for real-time, accurate insights. Businesses can make informed decisions using this robust community software platform.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Offer Management, as the business use cases that they have been most satisfied with while using QuestionPro Communities.

Other use cases:

  • Loyalty Management
  • Lead Qualification: Demographic
  • Contact List Management
  • Lead Engagement
  • Segmentation And Targeting
  • Competitive Intelligence
  • Communication Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using QuestionPro Communities.

Other priorities:

See all business priorities See less business priorities

QuestionPro Communities Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Communities works with different mediums / channels such as User Generated Content. Blogs. and Chat.

QuestionPro Communities's features include Feedback Surveys, and Gamification. and QuestionPro Communities support capabilities include Chat Support, 24/7 Support, Email Support, etc. also QuestionPro Communities analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I use Question Pro with my clients as I am a CX consultant that offers VOC services external to the organization so the client provides me with their goals, objectives, and list of customers along with contact and other demographic data, and I design and execute surveys on their behalf...." Peer review by Karl S.

QuestionPro Communities, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Communities

Top Industries

  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

QuestionPro Communities is popular in Information Technology And Services, and is widely used by Small Business, and Mid Market,

QuestionPro Communities Customer wins, Customer success stories, Case studies

How does QuestionPro Communities address your Engagement Management Challenges?

How can QuestionPro Communities enhance your Customer Feedback Management process?

10 buyers and buying teams have used Cuspera to assess how well QuestionPro Communities solved their Community Management needs. Cuspera uses 173 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

National Health Insurance Bahamas - Insurance

QuestionPro helped National Health Insurance Bahamas collect feedback using online surveys. NHI wanted to reduce waiting times and improve care quality. They used QuestionPro to track satisfaction an...d monitor healthcare facilities. The platform supported universal health coverage and improved healthcare quality. Other national organizations adopted the standards tracked by NHI.

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Potbelly - Restaurants

QuestionPro panel management software helped Potbelly grow its customer panel and improve research. Potbelly used the platform to listen to customers and build a strong community. The software was ea...sy to use and quick to set up. Potbelly valued the consulting and education hours included. The marketing insights team praised QuestionPro for great customer service and support.

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Google - Internet

QuestionPro helped Google run a national student survey about campus email. Google faced problems with collecting and analyzing data from thousands of schools. QuestionPro used dynamic lookup tables ...to make it easy for students to select their school. Their reporting tools let Google compare results by state and school. The customized Spotlight Report showed students how their answers compared to others at their school. This made the survey fun and gave Google useful insights.

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The Talent Strategy Group - Management Consulting

QuestionPro Workforce helped The Talent Strategy Group move their OPTM360 feedback tool from Qualtrics. TSG needed a customizable, scalable, and affordable platform for their global clients. Question...Pro enabled a smooth migration, custom survey creation, and personalized branding. TSG transitioned their multinational client base without business interruption. The partnership improved survey delivery and client experience for TSG.

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Madhi Foundation - Non Profit Organization Management

QuestionPro helped Madhi Foundation collect and analyze data for education programs in Tamil Nadu. The team used online and phone surveys to reach teachers, officials, and parents. QuestionPro's plat...form reduced data collection and analysis time by 3-4 days. The number of clicks in surveys dropped by 20% with better question types. The team saved 2-3 days by reusing survey templates. The solution was user-friendly and efficient for their needs.

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Madhi Foundation - Non Profit Organization Management

QuestionPro helped Madhi Foundation collect and analyze education data in Tamil Nadu. The non-profit used QuestionPro surveys to reach teachers, officials, and parents, even in areas with poor intern...et. They cut data collection and analysis time by 3-4 days. The number of clicks per survey dropped by 20%. They saved 2-3 days creating surveys by reusing templates. The platform's user-friendly design and question variety improved their process.

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What's new in the QuestionPro Research Suite

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Peers used QuestionPro Communities for engagement management and customer feedback management

QuestionPro Communities Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (28)
Custom Reports

4.68/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (28)
Custom Reports

4.68/5 ★

Read Reviews (22)

QuestionPro Communities Integrations

QuestionPro Communities integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.34/5 ★

Read Reviews (9)
Data Export

3.90/5 ★

Read Reviews (3)

Caspio

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Aweber

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PartnerStack

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for QuestionPro Communities

Top Failure Risks for QuestionPro Communities

QuestionPro Survey Software News

Product

Share Dashboards with Custom Groups in QuestionPro EX Portal

QuestionPro has introduced a new feature in its Employee Experience Platform called Custom Groups Dashboard Sharing. This enhancement allows users to share dashboards with specific employee groups based on attributes like department, location, and role, improving data governance and user experience. The feature aims to provide targeted access to insights, enhancing data security and streamlining administration.

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Partnership

QuestionPro Launches Partnerships Ecosystem to Transform Research Industry

QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform designed to enhance research capabilities through collaboration. This ecosystem integrates AI and automation, offering businesses access to advanced research tools. It aims to democratize research capabilities, enabling faster, smarter, and deeper insights. The ecosystem is available globally, with special offers for early adopters.

Read more →
Product

QuestionPro Launches Partnerships Ecosystem to Transform Research ...

QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform uniting research, consulting, and AI partners to enhance research capabilities. This ecosystem offers faster, smarter, and deeper insights, democratizing access to advanced tools for businesses globally. It aims to foster collaboration and is available worldwide, with special offers for early adopters.

Read more →
Product

QuestionPro Launches Partnerships Ecosystem to Transform Research Industry

QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform integrating research, consulting, and AI partners to enhance research capabilities. This ecosystem aims to provide faster, smarter, and deeper insights, democratizing access to advanced tools for businesses globally. It is now available worldwide, with special offers for early adopters.

Read more →

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE