QuestionPro Communities Overview

QuestionPro Communities enables the creation of engaging online research communities for real-time, accurate insights. Businesses can make informed decisions using this robust community software platform.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Offer Management, as the business use cases that they have been most satisfied with while using QuestionPro Communities.

Other use cases:

  • Loyalty Management
  • Lead Qualification: Demographic
  • Contact List Management
  • Lead Engagement
  • Segmentation And Targeting
  • Competitive Intelligence
  • Communication Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using QuestionPro Communities.

Other priorities:

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QuestionPro Communities Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Communities works with different mediums / channels such as User Generated Content. Blogs. and Chat.

QuestionPro Communities's features include Feedback Surveys, and Gamification. and QuestionPro Communities support capabilities include Chat Support, 24/7 Support, Email Support, etc. also QuestionPro Communities analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I use Question Pro with my clients as I am a CX consultant that offers VOC services external to the organization so the client provides me with their goals, objectives, and list of customers along with contact and other demographic data, and I design and execute surveys on their behalf...." Peer review by Karl S.

QuestionPro Communities, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Communities

Top Industries

  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

QuestionPro Communities is popular in Information Technology And Services, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on QuestionPro Communities Use Cases

How can QuestionPro Communities optimize your Engagement Management Workflow?

What benefits does QuestionPro Communities offer for Customer Feedback Management?

14+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well QuestionPro Communities solved their Community Management needs. Cuspera uses 173 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Marketing and Advertising

CASE STUDY Lab42

Lab42 used QuestionPro to move from DIY research to a full-service consultancy. They needed a survey platform with advanced logic, quota management, and easy data exports. QuestionPro offered flexibl...e survey design, strong support, and a user-friendly interface. Lab42 streamlined complex projects and delivered fast, affordable research for clients. The platform helped them keep costs low and speed high without extra features or hidden fees.

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Retail

CASE STUDY World Market

QuestionPro's employee voice platform helped World Market redefine its company values during major change. The HR team used employee surveys and focus groups to gather input. They reduced company val...ues from six to three: authenticity, respect, and empowerment. The team updated the mission statement and launched new training programs. Executive sponsors drove participation and helped embed the new values across all business areas.

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Legal Services

CASE STUDY Simmons & Simmons

QuestionPro helped Simmons & Simmons, a global law firm, build the AIMA Hedge Fund Confidence Index. The firm wanted a tool to measure hedge fund sentiment and confidence regularly. Using QuestionPro...’s research platform, they created a global benchmarking index. The index is now a trusted industry tool for tracking economic confidence in hedge funds. Simmons & Simmons gained industry recognition and strengthened key relationships.

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Food & Beverages

CASE STUDY HelloFresh

QuestionPro helped HelloFresh run fast, independent market research across many departments. HelloFresh needed a tool that was easy for everyone to use and kept data quality high. QuestionPro let tea...ms do their own surveys without hurting company standards. The platform made sure customers did not get too many surveys. HelloFresh used features like advanced analysis, incentive handling, and a worldwide panel to solve their research challenges.

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Design

CASE STUDY Turkington Martin

QuestionPro helped Turkington Martin gather feedback for new residential sites during COVID. The survey platform made it easy to reach people who are not tech savvy. Turkington Martin used real-time ...insights to improve in-person consultations. Fast data collection let them create site plan graphics and 3D renders. The surveys helped make sites and landscapes that better fit local communities. They also used the survey data to support planning documents.

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Consumer Electronics

CASE STUDY Vestel

QuestionPro helped Vestel collect consumer insights for their vacuum machine design. Vestel used QuestionPro's survey tools to reach their target audience and gather feedback. This data guided produc...t improvements and new product development. Vestel saw higher customer satisfaction and better product features. The research also improved Vestel's brand reputation and market position.

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Video

What's new in the QuestionPro Research Suite

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Peers used QuestionPro Communities for engagement management and customer feedback management

QuestionPro Communities Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (28)
Custom Reports

4.68/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (28)
Custom Reports

4.68/5 ★

Read Reviews (22)

QuestionPro Communities Integrations

QuestionPro Communities integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.34/5 ★

Read Reviews (9)
Data Export

3.90/5 ★

Read Reviews (3)

Aweber

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Caspio

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PartnerStack

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for QuestionPro Communities

Top Failure Risks for QuestionPro Communities

QuestionPro Survey Software News

Executive

QuestionPro Appoints Laura Baker, Former KnowledgeHound CEO, as President of ...

QuestionPro appointed Laura Baker, former CEO of KnowledgeHound, as its new president. Baker brings extensive experience in market research technology and executive leadership, strengthening QuestionPros management team to drive growth in survey software and insights solutions.

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Partnership

QuestionPro and PerformancePoint LLC Partner to Drive - GlobeNewswire

QuestionPro and PerformancePoint LLC have formed a strategic partnership to deliver integrated solutions for organizational transformation. By combining QuestionPros employee experience and data management platform with PerformancePoints expertise in leadership and culture consulting, the partnership offers real-time analytics and actionable insights. This collaboration aims to help businesses drive cultural change and improve both employee and customer experiences through data-driven decision-making.

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QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE