QuestionPro Communities - Community Management: Use Cases, Capabilities & Competitors

QuestionPro Surveys helped the Massachusetts Convention Center Authority launch contactless health screening for COVID in under 2 days. The solution let visitors and staff complete health checks on t...heir own devices, replacing paper forms. Over 300 people were screened on the first day. This digital process improved safety and reduced liability for the facility. The switch from event surveys to health screening showed QuestionPro's flexibility and ease of use.
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QuestionPro's WorkXO culture assessment helped Field Museum measure and align its workplace culture. Over 300 staff completed the survey, revealing traditionalist tendencies and communication gaps. T...he museum used these insights to create 41 action items focused on improving collaboration and information sharing. Quick wins included brown bag lunches, while bigger changes involved launching a new intranet and online community. The project enabled targeted culture change and ongoing measurement using QuestionPro's employee experience platform.
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QuestionPro helped National Health Insurance Bahamas collect feedback using online surveys. NHI used these surveys to track healthcare provider and beneficiary satisfaction. The platform supported qu...ality improvement plans and helped implement Universal Health Coverage. NHI improved healthcare quality and inspection processes. Other national organizations adopted the standards tracked by NHI.
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QuestionPro helped the University of Newcastle cut survey tool costs and improve research and student experience. The university used QuestionPro's Research and Customer Experience solutions to make ...survey research easier and manage data better. They migrated data from their old survey software and trained staff for a smooth transition. The platform enabled fast product enhancements and 24/7 support. This led to better data collection and analysis for research and student feedback.
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QuestionPro Communities helped the American Cancer Society move the Cancer Prevention Study-3 to an online portal. This shift enabled more frequent, shorter surveys and faster data collection. The ne...w process improved participant engagement and allowed for timely insights. Over 304,000 participants joined the study. The platform supports both paper and online surveys for ongoing research.
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