QuestionPro Communities Overview

QuestionPro Communities enables the creation of engaging online research communities for real-time, accurate insights. Businesses can make informed decisions using this robust community software platform.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Offer Management, as the business use cases that they have been most satisfied with while using QuestionPro Communities.

Other use cases:

  • Loyalty Management
  • Lead Qualification: Demographic
  • Contact List Management
  • Lead Engagement
  • Segmentation And Targeting
  • Competitive Intelligence
  • Communication Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using QuestionPro Communities.

Other priorities:

See all business priorities See less business priorities

QuestionPro Communities Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Communities works with different mediums / channels such as User Generated Content. Blogs. and Chat.

QuestionPro Communities's features include Feedback Surveys, and Gamification. and QuestionPro Communities support capabilities include Chat Support, 24/7 Support, Email Support, etc. also QuestionPro Communities analytics capabilities include Analytics, and Custom Reports.

Reviews

"...QuestionPro CX analyzes textual feedback of your customers and gain insights from the qualitative data...." Peer review

Peer review evidence (same sources as the product rating summary)

"...QuestionPro features customer-panel management, which allows users to engage with customers using different channels, such as surveys, polls, live chats and forums...." Peer review
"...QuestionPro CX analyzes textual feedback of your customers and gain insights from the qualitative data...." Peer review
"...About QuestionPro Communities QuestionPro Communities is a cloud-based community management solution that offers customer-panel management, discussion forums, surveys, polls, live chat, feedback management and customer intelligence functionalities within a suite...." Peer review

QuestionPro Communities, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Communities

Top Industries

  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

QuestionPro Communities is popular in Information Technology And Services, and is widely used by Small Business, and Mid Market,

QuestionPro Communities Customer wins, Customer success stories, Case studies

How does QuestionPro Communities address your Engagement Management Challenges?

How can QuestionPro Communities enhance your Customer Feedback Management process?

10 buyers and buying teams have used Cuspera to assess how well QuestionPro Communities solved their Community Management needs. Cuspera uses 173 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Dubai Chambers Partners with QuestionPro to Set New Intelligence Benchmarks for 160, 000 Businesses

Dubai Chambers has transitioned from Qualtrics to QuestionPro to enhance its member engagement and operational excellence. This strategic move aims to modernize intelligence benchmarks for 160,000 bu...sinesses, focusing on member happiness and actionable insights. The partnership integrates high-fidelity benchmarking and strategic planning, aligning with Dubai's vision for global economic leadership.

Read on →
 

American Cancer Society - Non Profit Organization Management - Large

Atlanta, USA

QuestionPro Communities helped the American Cancer Society move its Cancer Prevention Study-3 surveys online. The new participant portal lets ACS collect data more often and get feedback faster. Part...icipants now complete shorter, more frequent surveys instead of long paper forms every three years. This change increases engagement and speeds up research decisions. ACS can now reach over 300,000 participants with timely, real-time data collection.

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National Health Insurance Bahamas - Government Administration - Medium

Nassau, Bahamas

QuestionPro helped National Health Insurance Bahamas collect and analyze feedback from healthcare providers and beneficiaries. NHI used QuestionPro surveys to monitor facility performance and identif...y areas for improvement. The platform supported quality inspections and helped track satisfaction rates over time. Insights from the surveys led to better healthcare quality and supported the rollout of Universal Health Coverage in the Bahamas. Other national organizations adopted the standards tracked by NHI using QuestionPro.

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University of Tennessee, Knoxville - Education - Large

Knoxville, USA

University of Tennessee, Knoxville switched from Qualtrics to QuestionPro to cut costs and keep advanced survey features. The Office of Information Technology led a committee to compare survey platfo...rms and manage the migration. QuestionPro fast-tracked feature development and supported legacy data migration. The university saved $916,492 over five years, a 70% reduction compared to renewing with Qualtrics. Now, university members use QuestionPro to support research and business engagement across Tennessee.

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Energizer Holdings - Consumer Goods - Large

St. Louis, USA

QuestionPro Communities helped Energizer Holdings speed up research projects by 200%. The company built an online community to collect feedback and insights from customers and prospects. Community en...gagement rose to 55% participation each week. Energizer used the platform for brand testing, usability feedback, and high-frequency studies. The solution improved customer satisfaction and retention.

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Northern Beaches Council - Government Administration - Large

Sydney, Australia

Northern Beaches Council used QuestionPro to collect community feedback and run surveys. They needed unlimited surveys, user access, and custom branding. QuestionPro enabled them to build robust surv...eys and improve data reporting. Features like cross-tabulation and advanced reporting made data analysis easier. The council now uses advanced tools like Max-Diff and sentiment analysis for deeper insights.

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What's new in the QuestionPro Research Suite

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Peers used QuestionPro Communities for engagement management and customer feedback management

QuestionPro Communities Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (28)
Custom Reports

4.68/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (28)
Custom Reports

4.68/5 ★

Read Reviews (22)

QuestionPro Communities Integrations

QuestionPro Communities integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.34/5 ★

Read Reviews (9)
Data Export

3.90/5 ★

Read Reviews (3)

Caspio

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Aweber

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PartnerStack

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for QuestionPro Communities

Top Failure Risks for QuestionPro Communities

QuestionPro Survey Software News

Product

Give your global research team a speed boost with per-user language in QuestionPro

QuestionPro introduces Platform Language Support, allowing users to customize the interface language individually, enhancing global team efficiency. This feature supports over 230 languages, including right-to-left languages like Arabic, Hebrew, Persian, and Urdu, ensuring seamless user experience without additional IT setup.

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Product

QuestionPro and Major Launch LMS Integrations for Canvas, Moodle, Blackboard, and Brightspace

QuestionPro and Major have developed integrations for LMS platforms Canvas, Moodle, Blackboard, and Brightspace. These integrations allow institutions to publish surveys directly into courses, enhancing feedback collection. Built using Major's platform, the process reduces development time significantly, offering a strategic advantage for educational institutions.

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Product

QuestionPro Delivers Full Platform Support Natively Across 230+ Languages

QuestionPro has expanded its platform to support over 230 languages natively, enhancing user experience by allowing each user to set their own language preference. This update includes right-to-left language support for Arabic, Hebrew, Persian, and Urdu, and uses AI-driven translation for rapid updates. The integration covers both the core and satellite applications.

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M&A

QuestionPro Acquires Fathom to Lead in AI-Powered Open-Ended Analysis ...

QuestionPro has acquired Fathom, a text analytics platform, to enhance its AI-powered open-ended analysis capabilities. This acquisition will integrate Fathom's advanced text analytics into QuestionPro's platform, offering enhanced thematic coding, multilingual analysis, and flexible querying. This move aims to provide organizations with deeper insights from unstructured data, strengthening QuestionPro's leadership in AI-driven research solutions.

Read more →

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE