ReadyDesk Overview
Readydesk is a web-based help desk software offering ticketing, live chat, and remote desktop tools. Users can sign up for a free trial today.
Use Cases
Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Workflow Management, as the business use cases that they have been most satisfied with while using ReadyDesk.
Business Priorities
Improve Efficiency is the most popular business priority that customers and associates have achieved using ReadyDesk.
ReadyDesk Use-Cases and Business Priorities: Customer Satisfaction Data
ReadyDesk works with different mediums / channels such as Chat. E-Mail. User Generated Content etc.
ReadyDesk's features include Ticketing. and ReadyDesk support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also ReadyDesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...trying to use it as helpdesk for support tickets...." Peer review by Administrator
Popular Business Setting
for ReadyDesk
Top Industries
- Information Technology and Services
Popular in
- Mid Market
- Small Business
ReadyDesk is popular in Information Technology And Services, and is widely used by Mid Market, and Small Business,
ReadyDesk Customer wins, Customer success stories, Case studies
What makes ReadyDesk ideal for Helpdesk Management?
What makes ReadyDesk ideal for Workflow Management?
What makes ReadyDesk ideal for Knowledge Management?
ReadyDesk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (2) |
Software Failure Risk Guidance
?for ReadyDesk
Top Failure Risks for ReadyDesk
ReadyDesk, Inc Profile
Company Name
ReadyDesk, Inc
HQ Location
222 Broadway, 19th Floor, New York, NY 10038, US
Employees
NA
Financials
NA
