ReadyDesk Overview
Readydesk is a web-based help desk software offering ticketing, live chat, and remote desktop tools. Users can sign up for a free trial today.
Use Cases
Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Workflow Management, as the business use cases that they have been most satisfied with while using ReadyDesk.
Business Priorities
Improve Efficiency is the most popular business priority that customers and associates have achieved using ReadyDesk.
ReadyDesk Use-Cases and Business Priorities: Customer Satisfaction Data
ReadyDesk works with different mediums / channels such as Chat, E-Mail, User Generated Content, etc.
ReadyDesk's features include Ticketing.
Reviews
"...trying to use it as helpdesk for support tickets...." Peer review by Administrator
ReadyDesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ReadyDesk
Top Industries
- Information Technology and Services
Popular in
- Mid Market
- Small Business
ReadyDesk is popular in Information Technology And Services, and is widely used by Mid Market, and Small Business,
Comprehensive Insights on ReadyDesk Use Cases
How can ReadyDesk optimize your Helpdesk Management Workflow?
How can ReadyDesk optimize your Workflow Management Workflow?
What benefits does ReadyDesk offer for Knowledge Management?
2+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ReadyDesk solved their Help Desk needs. Cuspera uses 147 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used ReadyDesk for helpdesk management and tracking & monitoring communications
ReadyDesk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (2) |
Software Failure Risk Guidance
?for ReadyDesk
Top Failure Risks for ReadyDesk
ReadyDesk Profile
Company Name
ReadyDesk
Company Website
https://www.readydesk.com/HQ Location
222 Broadway, 19th Floor, New York, NY 10038, US
Employees
NA
Financials
NA
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