Recapped: Use-Cases, Insights and Reviews | 2025 Cuspera

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Sales enablement platform to simplify complex deals and deliver amazing buyer experiences

Recapped Overview

Recapped addresses the challenge of friction in B2B sales by providing a unified platform that streamlines collaboration between sellers and clients. Through Digital Sales Rooms and Client Portals, it ensures that sales processes are consistently followed, enhancing transparency and engagement. The platform supports sales methodologies like MEDDICC and BANT, helping teams to increase the adoption of their sales training. By consolidating content and enabling accurate revenue forecasting, Recapped empowers sales teams to execute their strategies effectively. A notable feature is its ability to uncover buyer activities, offering insights that can lead to more informed decision-making.

Use Cases

Customers recommend Proposal & Quote Management, Collaboration, Onboarding, as the business use cases that they have been most satisfied with while using Recapped.

Other use cases:

Engaging And Following Up
Content Management
Generation Of New Leads
Sales Review & Feedback
Contract Management
Helpdesk Management
Conference Call Management

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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Recapped.

Other priorities:

Enhance Customer Relationships
Increase Sales & Revenue
Grow Market Share
Improve Internal Communications

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Recapped Use-Cases and Business Priorities: Customer Satisfaction Data

Recapped works with different mediums / channels such as User Generated Content. and Website.

Recapped's features include Templates, Auto Scheduler & Reminder, and Personalization. and Recapped support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Recapped analytics capabilities include Custom Reports, and Analytics.

Reviews

"Recapped has been a breath of fresh air for onboarding new clients. I can't believe the old way we used to do things. Our clients love using it." - Steven Walters

Recapped, Open edX, Elucidat, Clustdoc, Showpad Content, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Recapped is the leading B2B platform for sellers to collaborate with prospects, customers, and partners. Sales processes are enforced, and methodologies like MEDDPICC and BANT are supported.

Popular Business Setting

for Recapped

Top Industries

Marketing and Advertising
Computer Software
Health, Wellness and Fitness

Popular in

Small Business
Mid Market
Enterprise

Recapped is popular in Marketing And Advertising, Computer Software, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Recapped Use Cases

What makes Recapped ideal for Proposal & Quote Management?

Recapped allows users to create and send proposals quickly and easily. Users can collaborate with prospects in real time and create documents that include conversation recaps. Recapped lacks advanced features, such as payment processing or digital signatures, limiting its suitability for complex proposals.

"...Everything is in one place and you know when stakeholders have viewed and opened the proposal...." Peer review by Eleanor G., Creative Director, Marketing and Advertising

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How efficiently Does Recapped manage your Collaboration?

Why is Recapped the best choice for Onboarding?

What benefits does Recapped offer for Engaging And Following Up?

What benefits does Recapped offer for Content Management?

32+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Recapped solved their Sales Enablement needs. Cuspera uses 446 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Steven Walters Second Nature	Recapped has been a breath of fresh air for onboarding new clients. I can't believe the old way we used to do things. Our clients love using it. Testimonial By Steven Walters
Joshua Glasgall Olla	We no longer have to juggle fragmented communication between phone calls, emails, and live chat support. Everything is in one place. Testimonial By Joshua Glasgall
Andrew Senior Director of Sales Second Nature	Recapped has made for more predictable forecasting and greater transparency into, key deals. Testimonial By Andrew

CUSTOMERS	TESTIMONIALS
Steven Walters Second Nature	Recapped has been a breath of fresh air for onboarding new clients. I can't believe the old way we used to do things. Our clients love using it. Testimonial By Steven Walters
Joshua Glasgall Olla	We no longer have to juggle fragmented communication between phone calls, emails, and live chat support. Everything is in one place. Testimonial By Joshua Glasgall
Andrew Senior Director of Sales Second Nature	Recapped has made for more predictable forecasting and greater transparency into, key deals. Testimonial By Andrew

Case Studies

CASE STUDY Your Money Line

Recapped helped Your Money Line improve sales forecasting and buyer engagement. The team faced issues with email follow-ups, poor collaboration, and unreliable forecasts. Recapped provided digital mu...tual action plans and buyer engagement analytics. This made sales processes more structured and collaborative. As a result, Your Money Line accelerated sales cycles, improved forecast accuracy, and boosted team morale.

Consumer Goods

CASE STUDY Second Nature

Recapped helped Second Nature fix problems with sales handoffs and onboarding. Before Recapped, deals stalled and customers got confused during setup. The team tried project management tools and emai...ls, but nothing worked. With Recapped, Second Nature used interactive checklists and automated reminders. They created repeatable onboarding processes and integrated with Salesforce. This made onboarding smoother and improved customer experience.

CASE STUDY ServiceTrade

Recapped helped ServiceTrade improve sales forecasting and cut sales cycles by 25% in one quarter. Before Recapped, ServiceTrade struggled with inconsistent sales processes and poor visibility. Sales... cycles were getting longer and deals stalled often. After using Recapped, ServiceTrade reduced their sales cycle by 10 days overall, and by 15 days for top users. The team gained better visibility into deals and improved coaching. Reps found it easier to have key conversations and keep deals moving.

Information Technology and Services

CASE STUDY Staffing Referrals

Recapped helped Staffing Referrals speed up their sales process. The company faced problems with slow sales, poor communication, and messy onboarding using email and Google Docs. Recapped made it eas...y for the team to share information, track client engagement, and manage deals in one place. The platform improved internal alignment and the customer experience. Staffing Referrals saw a 17% faster sales cycle, 54% fewer emails and texts, and 209% higher close rates.

CASE STUDY ClearCompany

Recapped helped ClearCompany organize sales deals and share resources with prospects. Before Recapped, sales reps lost deals because important materials got lost in emails and they had no visibility ...into prospect interests. After using Recapped, win rates increased by 24% and average deal sizes grew by 17%. Reps engaged 49% more stakeholders per deal and follow-up meetings rose by 27%. Sales reps valued Recapped so much they paid for it themselves before company-wide adoption.

CASE STUDY Your Logo Here

Recapped helps Your Logo Here keep prospects and customers engaged by putting everything in one place. Before Recapped, sellers and onboarding specialists used emails and spreadsheets for key deal st...ages. This made it hard to manage information and slowed down the process. With Recapped, they now standardize sales and onboarding workflows and use digital mutual action plans. All information and stakeholders are in one spot. This gives real-time visibility into buyer engagement and makes the process smoother for everyone.

Mastering B2B Sales: Sales Process: Sales Training: Deal Qualification: & Deal Management Explained

Peers used Recapped for proposal & quote management and collaboration

Recapped Competitors

More Recapped Alternatives...

Recapped Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.05/5 ★ Read Reviews (55)
Analytics	3.34/5 ★ Read Reviews (4)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.05/5 ★ Read Reviews (55)
Analytics	3.34/5 ★ Read Reviews (4)

Software Failure Risk Guidance

for Recapped

Overall Risk Meter

Low Medium High

Top Failure Risks for Recapped

Recapped, Inc. Profile

Company Name

Recapped, Inc.

Company Website

https://www.recapped.io

HQ Location

415 Madison Ave, New York, NY 10017, US

Employees

1-10

Social

Financials

SEED