ReferenceEdge Overview
ReferenceEdge is a native Salesforce app offering a comprehensive customer reference database and management system. It enhances customer reference management within Salesforce.
Use Cases
Customers recommend Content Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using ReferenceEdge.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using ReferenceEdge.
ReferenceEdge Use-Cases and Business Priorities: Customer Satisfaction Data
ReferenceEdge's features include Dashboard, Gamification, Rewards, etc. and ReferenceEdge support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ReferenceEdge analytics capabilities include Custom Reports, and Analytics.
Reviews
"ReferenceEdge reduced headaches around the reference administration, requests, and conversation scheduling elements and allowed the company to better focus on overall engagement and advocacy strategies." - Carlos G
ReferenceEdge, CrewFire, OptiKPI, Talkable, GrowSurf, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ReferenceEdge
Top Industries
- Computer Software
- Management Consulting
- Computer & Network Security
Popular in
- Enterprise
- Large Enterprise
- Mid Market
ReferenceEdge is popular in Computer Software, Management Consulting, and Computer & Network Security and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on ReferenceEdge Use Cases
How does ReferenceEdge address your Content Management Challenges?
What makes ReferenceEdge ideal for Engagement Management?
How does ReferenceEdge facilitate Campaign Management?
What benefits does ReferenceEdge offer for Loyalty Management?
How can ReferenceEdge optimize your Workflow Management Workflow?
24+ more Business Use Cases
20 buyers and buying teams have used Cuspera to assess how well ReferenceEdge solved their Referral Marketing needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
ReferenceEdge reduced headaches around the reference administration, requests, and conversation scheduling elements and allowed the company to better focus on overall engagement and advocacy strategies. Testimonial By Carlos G |
|
In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership also appreciates the decrease in those urgent emails... trying to find a reference, and the more efficient and focused process via ReferenceEdge. |
|
For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce. Testimonial By Lisa Kaspari |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Carlos G CMA Thought Leader |
ReferenceEdge reduced headaches around the reference administration, requests, and conversation scheduling elements and allowed the company to better focus on overall engagement and advocacy strategies. Testimonial By Carlos G |
|
Sandi Montour Senior Customer Program Manager Mitel |
In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership also appreciates the decrease in those urgent emails... trying to find a reference, and the more efficient and focused process via ReferenceEdge. |
|
Lisa Kaspari Customer Reference Fulfillment Coordinator Genesys |
For our users, having no additional logins or credentials is key to adoption —everybody’s in Salesforce. Testimonial By Lisa Kaspari |
Video
Close More Deals with Customer References using ReferenceEdge: Review by Nancy Nardin
Peers used ReferenceEdge for content management and engagement management
ReferenceEdge Competitors
ReferenceEdge Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for ReferenceEdge
Overall Risk Meter
Top Failure Risks for ReferenceEdge
Point of Reference Feeds
Leadership’s Role in Customer Advocacy Success
Senior Executives throughout an organization need to invest in the customer advocate-centric approach that...
The post Leadership’s Role in Customer Advocacy Success appeared first on Point of Reference.
Rewards & Customer Advocacy Programs
The post Rewards & Customer Advocacy Programs appeared first on Point of Reference.
Fostering Trust: Continuous Stakeholder Engagement
The post Fostering Trust: Continuous Stakeholder Engagement appeared first on Point of Reference.
Point of Reference Profile
Company Name
Point of Reference
Company Website
https://www.point-of-reference.com/HQ Location
8050 E. 24th Avenue, Denver, CO 80238, US
Employees
11-50
Social
Financials
PRIVATE
Get a personalised risk report for ReferenceEdge
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
ReferenceEdge may get in touch with you regarding your request.
Request Custom Quote
Point of Reference will get in touch with you regarding your request.