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ReferenceEdge: Use-Cases, Insights and Reviews | 2025 Cuspera

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Salesforce Native App for Reference Management

App Partner

ReferenceEdge Overview

ReferenceEdge is a native Salesforce app offering a comprehensive customer reference database and management system. It enhances customer reference management within Salesforce.

Use Cases

Customers recommend Content Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using ReferenceEdge.

Other use cases:

Loyalty Management
Workflow Management
Partner Marketing
Proposal & Quote Management
Lifetime Value Management
Generation Of New Leads
Collaboration

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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using ReferenceEdge.

Other priorities:

Enhance Customer Relationships
Increase Sales & Revenue
Improve Efficiency
Establish Thought Leadership

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ReferenceEdge Use-Cases and Business Priorities: Customer Satisfaction Data

ReferenceEdge's features include Dashboard, Gamification, Rewards, etc. and ReferenceEdge support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ReferenceEdge analytics capabilities include Custom Reports, and Analytics.

Reviews

"With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 reference accounts to over 700." - Martha C

ReferenceEdge, CrewFire, OptiKPI, Talkable, GrowSurf, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ReferenceEdge

Top Industries

Computer Software
Management Consulting
Computer & Network Security

Popular in

Enterprise
Large Enterprise
Mid Market

ReferenceEdge is popular in Computer Software, Management Consulting, and Computer & Network Security and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on ReferenceEdge Use Cases

What makes ReferenceEdge ideal for Content Management?

What benefits does ReferenceEdge offer for Engagement Management?

How efficiently Does ReferenceEdge manage your Campaign Management?

How efficiently Does ReferenceEdge manage your Loyalty Management?

How efficiently Does ReferenceEdge manage your Workflow Management?

24+ more Business Use Cases

20 buyers and buying teams have used Cuspera to assess how well ReferenceEdge solved their Referral Marketing needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Martha C Sr. Customer Marketing Manager SailPoint	With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 reference accounts to over 700. Testimonial By Martha C
Wendi Wolfgram Senior Customer Advocacy Manager A10 Networks	I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram
Kate Restaino Customer Reference Program Manager Samsara	References are always needed, and we’re saving AEs a significant amount of time and enabling them to find references by themselves—and to find good ones. Testimonial By Kate Restaino

CUSTOMERS	TESTIMONIALS
Martha C Sr. Customer Marketing Manager SailPoint	With ReferenceEdge, users are able to self-serve, which allows the reference team to focus on recruiting new references and scaling the program. Since launch, we’ve grown from 120 reference accounts to over 700. Testimonial By Martha C
Wendi Wolfgram Senior Customer Advocacy Manager A10 Networks	I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram
Kate Restaino Customer Reference Program Manager Samsara	References are always needed, and we’re saving AEs a significant amount of time and enabling them to find references by themselves—and to find good ones. Testimonial By Kate Restaino