ReferenceEdge Overview
ReferenceEdge is a native Salesforce app offering a comprehensive customer reference database and management system. It enhances customer reference management within Salesforce.
Use Cases
Customers recommend Content Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using ReferenceEdge.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using ReferenceEdge.
ReferenceEdge Use-Cases and Business Priorities: Customer Satisfaction Data
ReferenceEdge's features include Dashboard, Gamification, Rewards, etc. and ReferenceEdge support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ReferenceEdge analytics capabilities include Custom Reports, and Analytics.
Reviews
"References are always needed, and we’re saving AEs a significant amount of time and enabling them to find references by themselves—and to find good ones." - Kate Restaino
ReferenceEdge, CrewFire, OptiKPI, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ReferenceEdge
Top Industries
- Computer Software
- Management Consulting
- Computer & Network Security
Popular in
- Enterprise
- Large Enterprise
- Mid Market
ReferenceEdge is popular in Computer Software, Management Consulting, and Computer & Network Security and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on ReferenceEdge Use Cases
Why is ReferenceEdge the best choice for Content Management?
How does ReferenceEdge facilitate Engagement Management?
What solutions does ReferenceEdge provide for Campaign Management?
Why is ReferenceEdge the best choice for Loyalty Management?
How does ReferenceEdge facilitate Workflow Management?
24+ more Business Use Cases
20 buyers and buying teams have used Cuspera to assess how well ReferenceEdge solved their Referral Marketing needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
References are always needed, and we’re saving AEs a significant amount of time and enabling them to find references by themselves—and to find good ones. Testimonial By Kate Restaino |
|
With ReferenceEdge, I’m able to be more proactive with our strategic advocacy initiatives knowing that our day-to-day needs for customer advocates and content is under control. Testimonial By Abby Atkinson |
|
I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kate Restaino Customer Reference Program Manager Samsara |
References are always needed, and we’re saving AEs a significant amount of time and enabling them to find references by themselves—and to find good ones. Testimonial By Kate Restaino |
|
Abby Atkinson Senior Manager, FireEye Lighthouse Program FireEye |
With ReferenceEdge, I’m able to be more proactive with our strategic advocacy initiatives knowing that our day-to-day needs for customer advocates and content is under control. Testimonial By Abby Atkinson |
|
Wendi Wolfgram Senior Customer Advocacy Manager A10 Networks |
I think what I value the most from ReferenceEdge is the ability to centralize and track the accounts, the contacts, and the content and then have all that tied together. Testimonial By Wendi Wolfgram |
Video
Close More Deals with Customer References using ReferenceEdge: Review by Nancy Nardin
Peers used ReferenceEdge for content management and engagement management
ReferenceEdge Competitors
ReferenceEdge Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (17) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (17) |
Software Failure Risk Guidance
?for ReferenceEdge
Overall Risk Meter
Top Failure Risks for ReferenceEdge
Point of Reference Feeds
Leadership’s Role in Customer Advocacy Success
Senior Executives throughout an organization need to invest in the customer advocate-centric approach that...
The post Leadership’s Role in Customer Advocacy Success appeared first on Point of Reference.
Rewards & Customer Advocacy Programs
The post Rewards & Customer Advocacy Programs appeared first on Point of Reference.
Fostering Trust: Continuous Stakeholder Engagement
The post Fostering Trust: Continuous Stakeholder Engagement appeared first on Point of Reference.
Point of Reference Profile
Company Name
Point of Reference
Company Website
https://www.point-of-reference.com/HQ Location
8050 E. 24th Avenue, Denver, CO 80238, US
Employees
11-50
Social
Financials
PRIVATE
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