Rise.ai: Use-Cases, Insights and Reviews | 2025 Cuspera

Bokksu wanted to increase snack box subscriptions and reach new customers. They used Rise.ai's Store Credit Gift Cards with Recharge integration. This allowed gift card recipients to buy snack produc...ts and monthly subscriptions. In two months, they sold over 700 gift cards. 42% of gift card recipients became subscribers, and there was a 38.9% upsell rate.
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Dr. Squatch faced a challenge during the 2020 holiday season to maintain customer satisfaction amid increased orders. They used Rise.ai's Store Credit platform to issue bulk store credits, enhancing ...customer experience and reducing service friction. As a result, they issued $287K in store credits, with over 30% redeemed, leading to $197K in revenue and $111K in upsell.
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Kosas Cosmetics wanted to encourage try-at-home customers to buy more. They used Rise.ai's Store Credit solution to offer store credit for sample purchases. This credit could be used for future full ...product purchases. The solution included automation and segmentation to manage credits efficiently. As a result, 42.4% of customers redeemed their credits, generating over $384K in upsell revenue.
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Milk Bar wanted to increase the average order value (AOV) of their online sales. They used Rise.ai's Omnichannel Store Credit Program to offer a promotion: buy over $75, get $10 in store credit. This... credit could be used online or in-store. The campaign led to a 9% increase in AOV. Over 9,000 customers received store credit, and more than 10% used it in the first month. Customers who used their credit spent 7.6 times more than their initial reward, generating over $70,000 in upsell revenue.
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Free Fly Apparel needed to migrate from Magento to Shopify Plus but faced challenges with Shopify's limited gift card system. They turned to Rise for a seamless gift card migration and management sol...ution. Rise's tools allowed Free Fly to transfer all outstanding gift cards without issues, maintaining customer trust and saving countless hours of support time. The migration was smooth, with no downtime, and enhanced customer experience, preserving revenue and brand reputation.
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Dottie Couture, a women's apparel boutique, faced challenges with refund management after moving to Shopify Plus. They needed a cost-effective solution to manage store credit refunds. Rise's automate...d store credit platform helped them issue over 10,000 store credit refunds. This reduced their refund management costs by 42%. Additionally, 39.4% of customers who received store credit returned to make purchases, often spending more than their credit amount.
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