Riskified Overview

Riskified transforms ecommerce operations by offering an AI-powered fraud and risk intelligence platform. The platform is widely adopted by global ecommerce enterprises to address chargeback issues and prevent fraud, thus safeguarding revenue streams. Riskified's technology not only guarantees chargeback protection but also aids in reducing declined transactions, which in turn enhances conversion rates. The platform’s ability to block account takeovers and policy abuses strengthens customer trust and loyalty. A notable feature is its adaptability across various industries, ensuring a tailored approach to fraud prevention. By leveraging AI, Riskified facilitates a secure shopping experience while supporting merchants in achieving predictable growth and profitability.

Use Cases

Customers recommend Helpdesk Management, Customer Feedback Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Riskified.

Other use cases:

  • Rating And Review Management
  • Loyalty Management
  • Contact List Management
  • Training & Onboarding
  • International Marketing
  • Sales Review & Feedback
  • Generation Of New Leads
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Business Priorities

Increase Sales & Revenue and Manage Risk are the most popular business priorities that customers and associates have achieved using Riskified.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve ROI
  • Launch New Products
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Efficiency
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Riskified Use-Cases and Business Priorities: Customer Satisfaction Data

Riskified's features include Fraud Detection, Dashboard, Personalization, etc. and Riskified support capabilities include Phone Support, AI Powered, Chat Support, etc. also Riskified analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The good thing is also the possibility to listen to the customer and give feedback to the team...." Peer review by Carlotta P, mS

Riskified, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Riskified transforms shoppers into customers by providing a scalable solution. It adapts to evolving business needs across markets and product launches.

Popular Business Setting

for Riskified

Top Industries

  • Retail
  • Information Technology and Services
  • Apparel & Fashion

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Riskified is popular in Retail, Information Technology And Services, and Apparel & Fashion and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Riskified Use Cases

How does Riskified facilitate Helpdesk Management?

How can Riskified optimize your Customer Feedback Management Workflow?

What Are the key features of Riskified for Lifetime Value Management?

What solutions does Riskified provide for Rating And Review Management?

Why is Riskified the best choice for Loyalty Management?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Riskified solved their E-Commerce Software needs. Cuspera uses 869 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

Retail

CASE STUDY Finish Line

Riskified helped Finish Line automate order review and manage fraud. Finish Line wanted to cut false declines and lower manual work. Riskified's chargeback guarantee and automated platform let Finish... Line approve more orders and reduce chargebacks. Approval rates went up by 4%. Chargebacks dropped by 70%. All decisions are now automated. Finish Line saved on manual review costs and focused more on growth.

Consumer Electronics

CASE STUDY Ring

Riskified Policy Protect helped Ring stop returns abuse. Ring faced millions in losses from scammers abusing generous return policies. Riskified's automated tools and Identity Explore technology iden...tified 600 bad actors responsible for over $4 million in abuse. In seven months, Ring blocked $4 million in abusive purchases. The solution increased revenue retention and provided strong ROI for Ring.

Computer & Network Security

CASE STUDY Ring

Ring’s fraud team used Riskified's platform to prevent returns abuse, saving millions and boosting revenue through improved fraud management and reduced chargebacks.

Entertainment

CASE STUDY Gametime

Riskified helped Gametime improve fraud management for ticket sales. Gametime faced problems with stolen credit cards and slow manual reviews, which led to missed sales and lower customer satisfactio...n. Riskified's automated fraud detection and 100% chargeback guarantee replaced manual reviews. This let Gametime process sales faster, increase transaction success, and boost customer satisfaction. The Product Team could focus on growth and better fan experiences.

CASE STUDY Air Europa

Riskified helped Air Europa optimize its digital channel and fight fraud. Air Europa faced high chargeback rates and false declines as it grew. Riskified's chargeback guarantee and fraud management p...latform increased approval rates by 15%. Chargeback rates dropped by 95%. Air Europa saw double-digit online revenue growth and no longer needed manual review. The airline expanded safely and improved customer experience.

Consumer Goods

CASE STUDY Simba Sleep

Riskified helped Simba Sleep fight ecommerce fraud and improve customer experience. Simba faced high fraud costs and manual identity checks that slowed service. Riskified’s platform flagged risky ord...ers in real time and managed chargeback disputes. Fraud rates dropped to near zero and order approval rates stayed at 99%. Simba’s dispute costs fell and compliance with PSD2 was maintained.

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Unlock your full growth potential with Riskified

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Frequently Asked Questions(FAQ)

for Riskified

What is Riskified used for?

Riskified is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Helpdesk Management, Customer Feedback Management and Lifetime Value Management .

What are the top features of Riskified?

Fraud detection, Dashboard and Personalization are some of the top features of Riskified.

Who uses Riskified?

Riskified is used by Retail, Information Technology And Services and Apparel & Fashion among other industries.

What are Riskified alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Riskified.

Where is Riskified located?

Riskified is headquartered at 220 5th Ave, New York, US.
lightning

Peers used Riskified for helpdesk management and customer feedback management

Riskified Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (30)
Analytics

4.37/5

Read Reviews (72)
Custom Reports

4.02/5

Read Reviews (108)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (30)
Analytics

4.37/5

Read Reviews (72)
Custom Reports

4.02/5

Read Reviews (108)

Software Failure Risk Guidance

?

for Riskified

Overall Risk Meter

Low Medium High

Top Failure Risks for Riskified

Riskified News

Partnership

Riskified Expands Reach with AWS Marketplace Listing and Achieves AWS Accelerate Partner Status - Business Wire

Riskified has joined the AWS Accelerate Partner Program and listed its fraud and risk intelligence solutions on the AWS Marketplace. This partnership enables global online sellers to integrate Riskifieds AI-driven fraud prevention and chargeback management services directly within AWS environments, leveraging AWSs scalability and security. Eligible AWS customers can access Riskifieds offerings through the AWS Enterprise Discount Program.

Partnership

Riskified Expands Reach with AWS Marketplace Listing and Achieves AWS Accelerate Partner Status

Riskified has expanded its global reach by listing its fraud prevention and chargeback protection solutions on the AWS Marketplace. The company also achieved AWS Accelerate Partner status, enabling more seamless access for enterprises seeking advanced eCommerce fraud management through Amazon Web Services ecosystem.

Financial

Riskified Q1 2025 slides: revenue up 8%, maintains positive adjusted EBITDA

Riskified reported an 8% year-over-year revenue increase for Q1 2025 and maintained positive adjusted EBITDA, highlighting continued financial growth in its fraud prevention software business.

Financial

Riskified To Report First Quarter 2025 Financial Results on Wednesday, May 14 - Business Wire

Riskified will announce its first quarter 2025 financial results on May 14, 2025. The company will hold a conference call and webcast at 8:30 a.m. ET to discuss business and financial performance.

Riskified Profile

Company Name

Riskified

Company Website

https://www.riskified.com/

HQ Location

220 5th Ave, New York, US

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