Rocketlane Overview

Rocketlane enhances project management by facilitating seamless collaboration among project teams, partners, and clients. This platform ensures projects are completed on time and within budget, making it a reliable choice for businesses focused on efficient service delivery. Rocketlane's unique selling point lies in its ability to integrate post-sale workflows into a single platform, streamlining processes from project initiation to completion. The software supports accountability and customer experience, crucial for maintaining high service standards. A notable feature is its capability to build a cohesive tech stack, which is essential for modern teams aiming for world-class delivery.

Use Cases

Customers recommend Onboarding, Collaboration, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Rocketlane.

Other use cases:

  • Measuring Net Promoter Score
  • Lifetime Value Management
  • Engagement Management
  • Competitive Intelligence
  • Playbook Creation
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Rocketlane.

Other priorities:

  • Improve Visibility
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Acquire Customers
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Rocketlane Use-Cases and Business Priorities: Customer Satisfaction Data

Rocketlane, belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Rocketlane enables seamless collaboration among project teams, partners, and clients. Projects are delivered on time and within budget.

Comprehensive Insights on Rocketlane Use Cases

How efficiently Does Rocketlane manage your Onboarding?

What solutions does Rocketlane provide for Collaboration?

Case Studies

CASE STUDY Mosaic

Mosaic had trouble managing many projects using Google Sheets. Customer requests were often missed, and the onboarding process was not consistent. They used Rocketlane to create a better onboarding p...rocess and connect with Salesforce for automatic project creation. This new system saved them about 120 hours every month. Mosaic now manages customer requests better and gives customers more visibility into their onboarding progress.

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CASE STUDY FirstUp

Rocketlane helped FirstUp improve their client onboarding and implementation process. Before Rocketlane, FirstUp used email and spreadsheets, which made tracking issues and planning work hard. Timesh...eets were manual and leaders struggled to see workload and budgets. With Rocketlane, customers message directly in the client portal, teams see clear weekly tasks, and timesheets link to tasks for easy tracking. Capacity planning and financial dashboards give instant insights. FirstUp achieved a 75% utilization rate after using Rocketlane.

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Construction

CASE STUDY Kojo

Rocketlane helped Kojo cut onboarding time by 75%. Kojo used to rely on disconnected tools like Salesforce, Monday.com, and Google Sheets, which made collaboration hard and tracking slow. With Rocket...lane, all onboarding activities moved to one place, integrated with Salesforce and Slack. Projects now start automatically, tasks update in real time, and health scores track progress. Kojo's onboarding is now faster and more transparent for both teams and customers.

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Internet

CASE STUDY Nezasa

Rocketlane helped Nezasa cut time-to-value by over 50%. Nezasa set up a dedicated onboarding team and clear workflows. CSAT scores reached an average of 4.9 out of 5. The team used project templates,... integrated tools, and chat in one platform. Nezasa improved onboarding consistency and reduced customer churn.

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Information Technology and Services

CASE STUDY Go Evo

Rocketlane helped Go Evo improve client onboarding. Before, Go Evo had delays and misalignment due to lack of structure and heavy reliance on email. Manual follow-ups took 10–15 hours per week for ea...ch implementer. With Rocketlane, Go Evo used shared project plans and automated reminders. The team saved over 10 hours weekly and made onboarding faster and clearer for clients.

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Financial Services

CASE STUDY Qapita

Qapita is a FinTech startup in Singapore. They had trouble with onboarding because they used many different tools. This made it hard to track projects and keep clients engaged. They used Rocketlane t...o set up automated onboarding projects. This saved them 45 minutes for each project setup. Now, they have better workflows and can see project progress in one place.

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Rocketlane Features

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  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.92/5 ★

Read Reviews (7)
Custom Reports

3.17/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.92/5 ★

Read Reviews (7)
Custom Reports

3.17/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Rocketlane

Top Failure Risks for Rocketlane

Rocketlane, Inc. News

Product

New Client Portal by Rocketlane Aims to Streamline the Digital Customer Journey - PR Web

Rocketlane has launched a new client portal to improve the digital customer journey.

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Rocketlane, Inc. Profile

Company Name

Rocketlane, Inc.

Company Website

https://www.rocketlane.com/

Year Founded

2020

HQ Location

340 S Lemon Ave #4560 Walnut, CA 91789

Employees

11-50

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