Roojoom Overview

Roojoom is a personal customer journey platform that optimizes business goals through AI-driven engagement. It replaces linear campaigns with predictive actions to enhance customer retention, spend, and NPS.

Use Cases

Customers recommend Engagement Management, Onboarding, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Roojoom.

Other use cases:

  • Upselling
  • Helpdesk Management
  • Content Management
  • Measuring Net Promoter Score
  • Measuring Customer Satisfaction
  • Generation Of New Leads
  • Conversion Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Roojoom.

Other priorities:

  • Build Brand Awareness
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
See all business priorities See less business priorities

Roojoom Use-Cases and Business Priorities: Customer Satisfaction Data

Roojoom works with different mediums / channels such as Mass Media. and Television.

Roojoom's features include Personalization. and Roojoom support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Roojoom analytics capabilities include Analytics, and Custom Reports.

Reviews

"We reached more than 30% in digitalization rate since the beginning of the year when we started at 10% only" - bouygues

Roojoom, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Roojoom

Top Industries

  • Computer Software

Popular in

  • Mid Market

Roojoom is popular in Computer Software, and is widely used by Mid Market,

Comprehensive Insights on Roojoom Use Cases

How does Roojoom address your Engagement Management Challenges?

Why is Roojoom the best choice for Onboarding?

How does Roojoom address your Lifetime Value Management Challenges?

What Are the key features of Roojoom for Upselling?

9+ more Business Use Cases

64 buyers and buying teams have used Cuspera to assess how well Roojoom solved their Customer Journey and Experience needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Roojoom testimonial

bouygues

We reached more than 30% in digitalization rate since the beginning of the year when we started at 10% only Testimonial By bouygues
Roojoom testimonial

Roberto C

Director

Sky

Within weeks, the platform generated impressive lift in customer engagement and actions taken. Our success using Roojoom led us to expand its usage to other customer engagement programs. Testimonial By Roberto C
CUSTOMERS TESTIMONIALS
Roojoom testimonial

bouygues

We reached more than 30% in digitalization rate since the beginning of the year when we started at 10% only Testimonial By bouygues
Roojoom testimonial

Roberto C

Director

Sky

Within weeks, the platform generated impressive lift in customer engagement and actions taken. Our success using Roojoom led us to expand its usage to other customer engagement programs. Testimonial By Roberto C

Video

Roojoom User Success

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Peers used Roojoom for engagement management and onboarding

Roojoom Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.99/5 ★

Read Reviews (7)
Analytics

3.85/5 ★

Read Reviews (12)
Custom Reports

3.77/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.99/5 ★

Read Reviews (7)
Analytics

3.85/5 ★

Read Reviews (12)
Custom Reports

3.77/5 ★

Read Reviews (9)

Software Failure Risk Guidance

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for Roojoom

Top Failure Risks for Roojoom

Roojom, Inc. Profile

Company Name

Roojom, Inc.

Company Website

//roojoom.com

HQ Location

745 Atlantic Ave, Boston, Massachusetts 02111, US

Employees

11-50

Social

Financials

SERIES A