RWS Tridion Docs Overview

RWS-Tridion-Docs is a leading Enterprise DITA CCMS used by major global enterprises for documentation management. Discover more about Tridion Docs today.

Use Cases

Customers recommend Content Management, Products & Pricelist Management, Knowledge Management, as the business use cases that they have been most satisfied with while using RWS Tridion Docs.

Other use cases:

  • Helpdesk Management
  • Sending & Publishing Communications
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Business Priorities

Grow Market Share is the most popular business priority that customers and associates have achieved using RWS Tridion Docs.

Other priorities:

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RWS Tridion Docs Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...SDL Tridion Docs, a DITA-based component content management system (CCMS) that centralizes the creation, translation and delivery of structured content...." Peer review

RWS Tridion Docs, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on RWS Tridion Docs Use Cases

How can RWS Tridion Docs enhance your Content Management process?

Case Studies

Information Technology and Services

CASE STUDY A major tech company

A major tech company used RWS's TrainAI services to improve its facial recognition AI. They needed videos from 20,000 people for training. RWS sourced 50,000 participants, providing half a million vi...deos. This was 30,000 more participants than requested. The project ensured data privacy and security.

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Accounting

CASE STUDY Financial Accounting Foundation (FAF)

The Financial Accounting Foundation improved its websites with RWS. The changes made the sites 1.5 times faster. Navigation and search functions were better. Page views and engagement time increased.... Content management and archiving became more efficient.

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Retail

CASE STUDY Witt-Gruppe

RWS helped Witt-Gruppe streamline translation for marketing materials in nine languages. Witt-Gruppe wanted to cut costs and speed up production as they grew internationally. RWS provided translation... services, a translation memory, terminology database, and a TMS web portal. In the first year, Witt-Gruppe reduced translation costs by 30% and DTP costs by 90%. The new process made marketing faster and more efficient, helping Witt-Gruppe stay competitive in global retail.

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Financial Services

CASE STUDY Leading global bank

A leading global bank improved its eLearning localization with RWS. They used AI-powered language services. This helped streamline their processes. The bank is in the financial services industry.

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CASE STUDY Anakatech

Anakatech modernized its localization process and saved over €30,000 in less than two years using RWS solutions.

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Automotive

CASE STUDY JLR (Jaguar Land Rover)

RWS provided multilingual interpretation services for JLR's technical training events in Europe. JLR needed to help technicians understand and use the TOPIx online portal. RWS sent six teams of techn...ical interpreters to support in-person and virtual sessions in multiple languages. This improved technician understanding, engagement, and feedback. JLR saw better adoption of TOPIx and higher customer satisfaction. JLR praised the interpreters for their skills and positive impact on the events.

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RWS Tridion Docs Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (2)
Analytics

3.11/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.88/5 ★

Read Reviews (2)
Analytics

3.11/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for RWS Tridion Docs

Top Failure Risks for RWS Tridion Docs

RWS Holdings PLC News

Partnership

Snap (NYSE:SNAP) Partners With RWS Global For Enhanced Fan Engagement At Sporting Events

Snap has partnered with RWS Global to enhance fan engagement at sporting events through advanced AR technology. This partnership aims to boost Snap's user interaction and revenue, particularly during high-profile events.

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M&A

RWS Acquires Papercups IP to Power Next-Gen AI Dubbing for Enterprise Clients - Silicon Canals

RWS has acquired the intellectual property assets of Papercup, a UK-based AI dubbing company, to enhance its enterprise AI dubbing solutions. This acquisition brings Papercups advanced AI voice translation and synthetic voice technology into RWSs portfolio, enabling faster, scalable, and high-quality multilingual video localization for global enterprises. The move strengthens RWSs position in AI-driven content localization and expands its capabilities in delivering next-generation dubbing services to enterprise clients.

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Executive

RWS CEO Benjamin Faes on Rethinking Content and Language in the AI Revolution

RWS CEO Benjamin Faes, speaking at SlatorCon London 2025, emphasized the transformative role of AI in content and language solutions. Faes encouraged industry leaders to proactively integrate AI technologies, highlighting content as central to global business. His keynote underscored RWS's commitment to innovation in AI-driven language and content services.

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Executive

RWS Holdings plc : Benjamin Faes Joins RWS as Chief Executive Officer

Benjamin Faes joins RWS Holdings plc as the new Chief Executive Officer.

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RWS Holdings PLC Profile

Company Name

RWS Holdings PLC

Company Website

https://www.rws.com/

HQ Location

Europa House, Chiltern Park, Chiltern Hill, Chalfont St Peter, SL9 9FG, United Kingdom, Europe

Employees

501-1000

Social

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Financials

M&A