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Salesforce B2B Commerce: Use-Cases, Insights and Reviews | 2024 Cuspera

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B2B Ecommerce Built Natively on Salesforce

Salesforce B2B Commerce Overview

Salesforce-B2B-commerce can revolutionize business operations and increase profits. This guide covers the essentials of B2B ecommerce and its benefits.

Use Cases

Customers recommend Engagement Management, Advertisement, Social Media Analytics, as the business use cases that they have been most satisfied with while using Salesforce B2B Commerce.

Other use cases:

Onboarding
Account Management
Promotion Management
Proposal & Quote Management
Lifetime Value Management
Product Marketing
Content Management

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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce B2B Commerce.

Other priorities:

Enhance Customer Relationships
Scale Best Practices
Improve Digital And Social Presence
Improve ROI

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Salesforce B2B Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce B2B Commerce works with different mediums / channels such as Website. Offline. On Premises etc.

Salesforce B2B Commerce's features include Personalization. and Salesforce B2B Commerce support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Salesforce B2B Commerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"...An example of this is the release of the "Buy" button in Community forums and other integrations with Salesforce's product that enable the breadth of digital interactions with customers...." Peer review by Mohammed F. H, Digital Strategist, Internet

Salesforce B2B Commerce, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce B2B Commerce

Top Industries

Internet
Information Technology and Services
Manufacturing

Popular in

Small Business
Large Enterprise
Enterprise

Salesforce B2B Commerce is popular in Internet, Information Technology And Services, and Manufacturing and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Salesforce B2B Commerce Use Cases

What solutions does Salesforce B2B Commerce provide for Engagement Management?

What benefits does Salesforce B2B Commerce offer for Advertisement?

What makes Salesforce B2B Commerce ideal for Onboarding?

How efficiently Does Salesforce B2B Commerce manage your Account Management?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce B2B Commerce solved their E-Commerce Platform needs. Cuspera uses 201 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Turtle Bay	NA	CASE STUDY Turtle Bay Learn how AI-generated service replies and recommendations increase repeat bookings by 20%. Read More
Baptist Health South Florida	NA	CASE STUDY Baptist Health South Florida Learn how the healthcare provider turns disparate data into a complete patient view at scale. Read More
Devolutions	NA	CASE STUDY Devolutions Devolutions helps more SMBs boost security with Salesforce. Read More