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Salesforce DMP: Use-Cases, Insights and Reviews | 2024 Cuspera

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Data Management Platform (DMP) from Salesforce

AI Powered

Salesforce DMP Overview

Salesforce-DMP provides a complete customer view across marketing, commerce, sales, and service. Activation occurs across email, mobile, advertising, web, and CRM.

Use Cases

Customers recommend Advertisement, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce DMP.

Other use cases:

Collaboration
Onboarding
Personalized Marketing
Engaging With Scheduling & Cadence
Scheduling Post To Social Media
Engaging On Social Media
Content Sharing

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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce DMP.

Other priorities:

Improve ROI
Grow Market Share
Build Brand Awareness
Scale Best Practices
Improve Digital And Social Presence
Enter New Markets Internationally Or Locally

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Salesforce DMP Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce DMP works with different mediums / channels such as Offline.

Salesforce DMP's features include Personalization. and Salesforce DMP support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Salesforce DMP analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The team began to rally around every opportunity inside of Chatter and collaborated on what went right and wrong...." Peer review by Rob McCloskey, Manager of Enterprise CRM Applications, AAA Carolinas

Salesforce DMP, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce DMP

Top Industries

Publishing
Media Production
Internet

Popular in

Enterprise
Mid Market

Salesforce DMP is popular in Publishing, Media Production, and Internet and is widely used by Enterprise, and Mid Market,

Comprehensive Insights on Salesforce DMP Use Cases

How does Salesforce DMP facilitate Advertisement?

What Are the key features of Salesforce DMP for Engaging And Following Up?

How does Salesforce DMP facilitate Sending & Publishing Communications?

How can Salesforce DMP optimize your Collaboration Workflow?

How does Salesforce DMP facilitate Onboarding?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce DMP solved their Data Management Platform needs. Cuspera uses 244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Management Platform needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Air India Transportation/Trucking/Railroad	Transportation/Trucking/Railroad	CASE STUDY Air India Air India improved agent productivity and customer service with Einstein, handling 550,000 monthly service cases and aiming for a 30% market share within 5 years. Read More
BACA Systems	NA	CASE STUDY BACA Systems Learn how the company will unlock all of its data with Data Cloud and boost sales efficiency with Einstein 1 Sales. Read More
AGI Marketing and Advertising	Marketing and Advertising	CASE STUDY AGI AGI Helps Bridge the Gap From Farm To Table With Salesforce Read More