Salesforce Health Cloud Overview
Salesforce Health Cloud connects systems and organizes data to enhance stakeholder engagement. Health Cloud Industry Solutions scale personalized interactions effectively.
Use Cases
Customers recommend Engagement Management, Collaboration, Advertisement, as the business use cases that they have been most satisfied with while using Salesforce Health Cloud.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Salesforce Health Cloud.
Salesforce Health Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Health Cloud works with different mediums / channels such as Phone Calls. Video. Website etc.
Salesforce Health Cloud's features include Personalization, and Recording. and Salesforce Health Cloud support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Salesforce Health Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Its contact center module helps connect patients with physicians for scheduling appointments, resolving inquiries and giving care recommendations using a centralized platform...." Peer review
Salesforce Health Cloud, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Health Cloud
Top Industries
- Hospital & Health Care
- Health, Wellness and Fitness
- Human Resources
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Salesforce Health Cloud is popular in Hospital & Health Care, Health, Wellness And Fitness, and Human Resources and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Salesforce Health Cloud Use Cases
How does Salesforce Health Cloud facilitate Engagement Management?
How can Salesforce Health Cloud optimize your Collaboration Workflow?
How can Salesforce Health Cloud enhance your Advertisement process?
What Are the key features of Salesforce Health Cloud for Helpdesk Management?
What benefits does Salesforce Health Cloud offer for Relationship Management?
11 buyers and buying teams have used Cuspera to assess how well Salesforce Health Cloud solved their CRM needs. Cuspera uses 265 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Case Studies
CASE STUDY Uber Eats
CASE STUDY Zota
CASE STUDY Panasonic
CASE STUDY Prudential
CASE STUDY RBC Wealth Management
CASE STUDY Nexo
Video
Salesforce Health cloud introduction
Peers used Salesforce Health Cloud for engagement management and collaboration
Salesforce Health Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (23) |
Salesforce Health Cloud Integrations
Salesforce Health Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Health Cloud
Software Failure Risk Guidance
?for Salesforce Health Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Health Cloud
Salesforce, Inc. News
CrowdStrike and Salesforce Partner to Secure AI-Powered Business
Salesforce and CrowdStrike have formed a strategic partnership to enhance the security of AI-powered business applications. This collaboration integrates CrowdStrike's Falcon Shield with Salesforce Security Center, providing enhanced visibility and protection for AI agents and applications. The partnership aims to secure AI-driven enterprises by offering features like automatic threat containment and real-time remediation through Slack.
Salesforce Customer AUM Biotech on Agentforce and SDR Agent - Salesforce
AUM BioTech, a small biotech firm, leverages Salesforce's Agentforce platform to automate lead generation and customer interactions, enhancing its competitive edge. CEO Veenu Aishwarya, despite no coding experience, developed an AI agent to manage leads and personalize outreach, significantly boosting efficiency and scalability. This strategic use of Salesforce technology allows AUM BioTech to compete with larger industry players.
Salesforce Data Cloud Governance is Generally Available
Salesforce has announced the general availability of Data Cloud Governance, a solution designed to enhance data management and security in the AI era. This product offers native, policy-driven controls for structured and unstructured data, ensuring consistent governance across all data platforms. Key features include AI tagging, policy-based governance, and dynamic data masking, aimed at improving compliance and trust in AI-driven initiatives.
CrowdStrike Announces Innovations with Amazon Web Services, Intel, Meta, NVIDIA, and Salesforce
CrowdStrike has integrated its Falcon Shield into Salesforce Security Center, enhancing AI security for Salesforce's customers. This collaboration aims to protect AI agents, workflows, and applications, fostering trust between business and security teams.
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