Salesforce Helpdesk Overview
Salesforce-helpdesk enhances small business customer support with powerful help desk software. Customer satisfaction is improved using Salesforce's advanced tools.
Use Cases
Customers recommend Helpdesk Management, Advertisement, Lead Analytics, as the business use cases that they have been most satisfied with while using Salesforce Helpdesk.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Salesforce Helpdesk.
Salesforce Helpdesk Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Helpdesk works with different mediums / channels such as E-Mail. Phone Calls. Chat etc.
Salesforce Helpdesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Salesforce Helpdesk Use Cases
How can Salesforce Helpdesk enhance your Helpdesk Management process?
What solutions does Salesforce Helpdesk provide for Advertisement?
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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CASE STUDY BACA SystemsRead More |
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CASE STUDY Best Buy CanadaRead More |
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NA |
CASE STUDY LoopioRead More |
Salesforce Helpdesk Features
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- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (2) |
Salesforce Helpdesk Integrations
Salesforce Helpdesk integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Helpdesk
Software Failure Risk Guidance
?for Salesforce Helpdesk
Top Failure Risks for Salesforce Helpdesk
Salesforce, Inc. News
Salesforce rolls out its latest 'digital labor' AI tools - Tech Brew
Salesforce introduces Agentforce 2.0, an AI platform with new skills for digital labor, enhancing marketing and sales tasks. It integrates with Slack and is adopted by companies like Accenture and IBM.
Agentforce Goes Industry-Specific as Salesforce Releases an Agent Skills Library for Retailers
Salesforce released Agentforce for Retail, an AI skills library to help retailers enhance customer service and automate processes like order management and appointment scheduling.
How Sentosa Development Corporation's transformed guest experiences with Salesforce CRM
Sentosa Development Corporation improved guest experiences using Salesforce CRM, enhancing customer interactions and service efficiency.
Salesforce, Inc. Feeds
Salesforce.com (CRM) Q3 Earnings Lag Estimates - MSN
Salesforce.com reported lower-than-expected earnings for the third quarter.
Salesforce (CRM) Q3 2025 Earnings Call Transcript - The Motley Fool
Salesforce's Q3 2025 earnings call transcript discusses financial results and performance.
Salesforce Reports Strong Q3 Fiscal 2025 Results - TipRanks
Salesforce reported strong financial results for the third quarter of fiscal year 2025.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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