Salesforce Helpdesk Overview
Salesforce-helpdesk enhances small business customer support with powerful help desk software. Customer satisfaction is improved using Salesforce's advanced tools.
Use Cases
Customers recommend Helpdesk Management, Advertisement, Lead Analytics, as the business use cases that they have been most satisfied with while using Salesforce Helpdesk.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Salesforce Helpdesk.
Salesforce Helpdesk Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Helpdesk works with different mediums / channels such as E-Mail. Phone Calls. Chat etc.
Salesforce Helpdesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Salesforce Helpdesk Use Cases
How efficiently Does Salesforce Helpdesk manage your Helpdesk Management?
How does Salesforce Helpdesk address your Advertisement Challenges?
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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NA |
CASE STUDY Best Buy CanadaRead More |
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NA |
CASE STUDY LoopioRead More |
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NA |
CASE STUDY Turtle BayRead More |
Salesforce Helpdesk Features
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- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (2) |
Salesforce Helpdesk Integrations
Salesforce Helpdesk integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Helpdesk
Software Failure Risk Guidance
?for Salesforce Helpdesk
Top Failure Risks for Salesforce Helpdesk
Salesforce, Inc. News
Salesforce shares scale record high on promising AI tools - Yahoo Finance
Salesforce shares hit a record high due to promising AI tools.
Analysts Are Bullish on Salesforce After Early Agentforce Interest - Investopedia
Analysts are optimistic about Salesforce due to early interest in their new product, Agentforce.
Salesforce CEO Benioff Calls Microsoft Copilot Repackaged ChatGPT - CRN
Salesforce CEO Marc Benioff criticized Microsoft's Copilot, calling it a rebranded version of ChatGPT.
Salesforce, Inc. Feeds
Salesforce.com (CRM) Q3 Earnings Lag Estimates - MSN
Salesforce.com reported lower-than-expected earnings for the third quarter.
Salesforce (CRM) Q3 2025 Earnings Call Transcript - The Motley Fool
Salesforce's Q3 2025 earnings call transcript discusses financial results and performance.
Salesforce Reports Strong Q3 Fiscal 2025 Results - TipRanks
Salesforce reported strong financial results for the third quarter of fiscal year 2025.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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