Salesforce Heroku Overview

Salesforce-Heroku enables the creation of amazing customer apps using leading cross-platform development tools. Mobile app engagement is improved through Salesforce.com.

Use Cases

Customers recommend Collaboration, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Heroku.

Other use cases:

  • Advertisement
  • Community Building
  • Training & Onboarding
  • Contract Management
  • Market Research
  • Competitive Intelligence
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Heroku.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Launch New Products
See all business priorities See less business priorities

Salesforce Heroku Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Heroku works with different mediums / channels such as Website. Offline. On Premises etc.

Salesforce Heroku's features include Personalization, Widgets, and Dashboard. and Salesforce Heroku support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Salesforce Heroku analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Ties right into my git workflow with very low hurdles...." Peer review by Administrator

Salesforce Heroku, Tetherfi, assetSERVâ„¢, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Heroku

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Salesforce Heroku is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Salesforce Heroku Use Cases

What makes Salesforce Heroku ideal for Collaboration?

What makes Salesforce Heroku ideal for Workflow Management?

What makes Salesforce Heroku ideal for Engagement Management?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Heroku solved their CRM needs. Cuspera uses 363 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Heroku case study

e.l.f. Cosmetics
NA
CASE STUDY e.l.f. Cosmetics

e.l.f. Cosmetics’ customer experience is a thing of beauty.

Read More
Salesforce Heroku case study

Air India
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
CASE STUDY Air India

Air India improved agent productivity and customer service with Einstein, handling 550,000 monthly service cases and aiming for a 30% market share within 5 years.

Read More
Salesforce Heroku case study

SkipTheDishes
NA
CASE STUDY SkipTheDishes

SkipTheDishes helps more restaurants thrive with Salesforce

Read More
lightning

Peers used Salesforce Heroku for collaboration and workflow management

Salesforce Heroku Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (19)
Analytics

3.40/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (19)
Analytics

3.40/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Salesforce Heroku

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Heroku

Salesforce, Inc. News

Salesforce rolls out its latest 'digital labor' AI tools - Tech Brew

Salesforce introduces Agentforce 2.0, an AI platform with new skills for digital labor, enhancing marketing and sales tasks. It integrates with Slack and is adopted by companies like Accenture and IBM.

12/01/2025 - source

Agentforce Goes Industry-Specific as Salesforce Releases an Agent Skills Library for Retailers

Salesforce released Agentforce for Retail, an AI skills library to help retailers enhance customer service and automate processes like order management and appointment scheduling.

12/01/2025 - source

How Sentosa Development Corporation's transformed guest experiences with Salesforce CRM

Sentosa Development Corporation improved guest experiences using Salesforce CRM, enhancing customer interactions and service efficiency.

12/01/2025 - source

Salesforce, Inc. Feeds

Salesforce.com (CRM) Q3 Earnings Lag Estimates - MSN

Salesforce.com reported lower-than-expected earnings for the third quarter.

06/12/2024 - source

Salesforce (CRM) Q3 2025 Earnings Call Transcript - The Motley Fool

Salesforce's Q3 2025 earnings call transcript discusses financial results and performance.

02/12/2024 - source

Salesforce Reports Strong Q3 Fiscal 2025 Results - TipRanks

Salesforce reported strong financial results for the third quarter of fiscal year 2025.

02/12/2024 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Company Website

https://www.salesforce.com/in/

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO