Salesforce Journey Builder Overview
Salesforce-journey-builder helps build customer relationships through personalized marketing and automated journeys. Engagement marketing tools from Salesforce streamline this process efficiently.
Use Cases
Customers recommend Advertisement, Sending & Publishing Communications, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Journey Builder.
Business Priorities
Scale Best Practices and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Salesforce Journey Builder.
Salesforce Journey Builder Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Journey Builder works with different mediums / channels such as Social Media. Website. E-Mail etc.
Salesforce Journey Builder's features include Personalization, Microsites, and Feedback Surveys. and Salesforce Journey Builder support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Salesforce Journey Builder analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The projects that we have carried out in my company have been determined by the sending of massive emails...." Peer review by Daniel R
Salesforce Journey Builder, BLOX CMS, Adobe Campaign, Pega Platform, Medallia Experience Orchestration, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Journey Builder
Top Industries
- Hospital & Health Care
- Marketing and Advertising
- Non-Profit Organization Management
Popular in
- Large Enterprise
- Mid Market
- Small Business
Salesforce Journey Builder is popular in Hospital & Health Care, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Large Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Salesforce Journey Builder Use Cases
What makes Salesforce Journey Builder ideal for Advertisement?
Why is Salesforce Journey Builder the best choice for Sending & Publishing Communications?
How does Salesforce Journey Builder address your Engagement Management Challenges?
How does Salesforce Journey Builder address your Workflow Management Challenges?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Journey Builder solved their Customer Journey and Experience needs. Cuspera uses 204 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Marketing and Advertising
|
Marketing and Advertising |
CASE STUDY AGIRead More |
|
|
NA |
CASE STUDY e.l.f. CosmeticsRead More |
|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
CASE STUDY Air IndiaRead More |
Video
Introduction to Journey Builder in Salesforce Marketing Cloud
Peers used Salesforce Journey Builder for advertisement and sending & publishing communications
Salesforce Journey Builder Competitors
Salesforce Journey Builder Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
Salesforce Journey Builder Integrations
Salesforce Journey Builder integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Journey Builder
Software Failure Risk Guidance
?for Salesforce Journey Builder
Overall Risk Meter
Top Failure Risks for Salesforce Journey Builder
Salesforce, Inc. News
Salesforce Brings Agentic AI To The Field Service Sector To Tackle Scheduling, Reporting ...
Salesforce introduces Agentic AI to improve scheduling, reporting, and troubleshooting in the field service sector.
CaixaBank S A : and Salesforce collaborate to personalise customer experience in banking ...
CaixaBank and Salesforce are collaborating to enhance personalized customer experiences in banking.
Salesforce Agentforce 2dx: Redefining AI Agent Development for the Enterprise - IDC
Salesforce introduces Agentforce 2dx, a new AI agent development platform aimed at enhancing enterprise capabilities.
Salesforce, Inc. Feeds
Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb
Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.
Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview
Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.
Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat
Salesforce is expected to announce its quarterly earnings on Wednesday.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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