Salesforce Journey Builder Overview
Salesforce-journey-builder helps build customer relationships through personalized marketing and automated journeys. Engagement marketing tools from Salesforce streamline this process efficiently.
Use Cases
Customers recommend Advertisement, Sending & Publishing Communications, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Journey Builder.
Business Priorities
Scale Best Practices and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Salesforce Journey Builder.
Salesforce Journey Builder Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Journey Builder works with different mediums / channels such as Social Media. Website. E-Mail etc.
Salesforce Journey Builder's features include Personalization, Microsites, and Feedback Surveys. and Salesforce Journey Builder support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Salesforce Journey Builder analytics capabilities include Custom Reports, and Analytics.
Reviews
"...- It allows to see results of analytics in the own workflow...." Peer review by ALBERTO S
Salesforce Journey Builder, Userlane, Unless, UpMail, ServiceRocket, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Journey Builder
Top Industries
- Hospital & Health Care
- Marketing and Advertising
- Non-Profit Organization Management
Popular in
- Large Enterprise
- Mid Market
- Small Business
Salesforce Journey Builder is popular in Hospital & Health Care, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Large Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Salesforce Journey Builder Use Cases
What makes Salesforce Journey Builder ideal for Advertisement?
What Are the key features of Salesforce Journey Builder for Sending & Publishing Communications?
How does Salesforce Journey Builder address your Engagement Management Challenges?
What solutions does Salesforce Journey Builder provide for Workflow Management?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Journey Builder solved their Customer Journey and Experience needs. Cuspera uses 204 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Case Studies
CASE STUDY VFS Global
CASE STUDY Kotak Mahindra Bank
CASE STUDY Pidilite
CASE STUDY REVA University
CASE STUDY Jaipur Rugs
CASE STUDY Godrej & Boyce
Video
Introduction to Journey Builder in Salesforce Marketing Cloud
Peers used Salesforce Journey Builder for advertisement and sending & publishing communications
Salesforce Journey Builder Competitors
Salesforce Journey Builder Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (8) |
Salesforce Journey Builder Integrations
Salesforce Journey Builder integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Journey Builder
Software Failure Risk Guidance
?for Salesforce Journey Builder
Overall Risk Meter
Top Failure Risks for Salesforce Journey Builder
Salesforce, Inc. News
ShiftUp Assembles Tech Powerhouse with 3 Key Hires from Salesforce - MarTech Cube
ShiftUp has strengthened its leadership by hiring three former Salesforce executives: Ben Myles as CTO, Jonathan Rico as Head of Engineering and Product, and Mark Holton as Lead Sr. Software Architect. These hires bring extensive experience from Salesforce's Einstein AI platform, enhancing ShiftUp's capabilities in intelligent automation for go-to-market workflows.
Salesforce surpasses 1 million AI agent-customer conversations, says finance chief
Salesforce's AI platform, Agentforce, has surpassed 1 million autonomous agent-customer conversations, resolving 85% of customer queries. Launched in October, Agentforce provides 24/7 AI-powered support, enhancing customer service efficiency. Robin Washington, Salesforce's president and COFO, highlights the transformative potential of AI in business operations and leadership.
Activate Your Entire Salesforce CRM Data in Databricks: The Power of Zero Copy Data Sharing
Salesforce and Databricks have formed a transformative partnership, introducing Zero Copy Data Sharing to integrate Salesforce CRM data with Databricks Lakehouse. This integration eliminates traditional ETL processes, enabling seamless data fluidity and real-time insights. The collaboration enhances data governance and supports advanced AI/ML modeling, significantly improving customer insights across various industries.
Weather Any Storm: Build Organizational Resilience with Salesforce Financial Services Cloud
Salesforce Financial Services Cloud (FSC) enhances organizational resilience by unifying client data, connecting teams, and providing actionable insights. It supports core business lines like banking and wealth management, offering scalability and integration with tools like Agentforce, Data Cloud, and Marketing Cloud. These integrations transform FSC into a dynamic system of intelligence, enabling firms to adapt and deliver real business value.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
What Are the key features of Salesforce Journey Builder for Social Media Marketing?