Salesforce Journey Builder Overview
Salesforce-journey-builder helps build customer relationships through personalized marketing and automated journeys. Engagement marketing tools from Salesforce streamline this process efficiently.
Use Cases
Customers recommend Advertisement, Sending & Publishing Communications, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Journey Builder.
Business Priorities
Scale Best Practices and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Salesforce Journey Builder.
Salesforce Journey Builder Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Journey Builder works with different mediums / channels such as Social Media. Website. E-Mail etc.
Salesforce Journey Builder's features include Personalization, Microsites, and Feedback Surveys. and Salesforce Journey Builder support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Salesforce Journey Builder analytics capabilities include Custom Reports, and Analytics.
Reviews
"...- It allows to link with the different social networks and manage Ads campaigns from the tool unifying the flow of the social campaign in the same tool - It has 24x7 technical support...." Peer review by ALBERTO S
Salesforce Journey Builder, Blackbird, JW Player Video Platform, Grass Valley Momentum, BLOX CMS, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Journey Builder
Top Industries
- Hospital & Health Care
- Marketing and Advertising
- Non-Profit Organization Management
Popular in
- Large Enterprise
- Mid Market
- Small Business
Salesforce Journey Builder is popular in Hospital & Health Care, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Large Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Salesforce Journey Builder Use Cases
How can Salesforce Journey Builder enhance your Advertisement process?
How can Salesforce Journey Builder enhance your Sending & Publishing Communications process?
Why is Salesforce Journey Builder the best choice for Engagement Management?
How can Salesforce Journey Builder enhance your Workflow Management process?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Journey Builder solved their Customer Journey and Experience needs. Cuspera uses 204 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
![]() |
NA |
CASE STUDY Baptist Health South FloridaRead More |
![]()
Marketing and Advertising
|
Marketing and Advertising |
CASE STUDY AGIRead More |
![]()
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
CASE STUDY Air IndiaRead More |
Video
Introduction to Journey Builder in Salesforce Marketing Cloud

Salesforce Journey Builder Competitors
Salesforce Journey Builder Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (22) |
Analytics | Read Reviews (8) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (22) |
Analytics | Read Reviews (8) |
Salesforce Journey Builder Integrations
Salesforce Journey Builder integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Journey Builder
Software Failure Risk Guidance
?for Salesforce Journey Builder
Overall Risk Meter
Top Failure Risks for Salesforce Journey Builder
Salesforce, Inc. News
Bandhan Bank partners with Salesforce for AI-driven digital transformation - Techcircle
Bandhan Bank partners with Salesforce to enhance its loan origination systems using AI-driven platforms, improving digital banking and operational efficiency. Salesforce's Lightning Platform and Sales Cloud optimize the loan process, focusing on product innovation and risk management.
airSlate and Banjaxed Partner to Redefine the Salesforce Experience with Smarter ... - EIN Presswire
airSlate and Banjaxed have partnered to enhance the Salesforce experience through improved document workflow automation.
Ather Energy and Salesforce Join Hands to Revolutionize Customer and Dealer Experience
Ather Energy partners with Salesforce to enhance customer and dealer experiences in India, leveraging Salesforce's AI-powered CRM solutions.
Salesforce, Inc. Feeds
Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb
Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.
Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview
Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.
Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat
Salesforce is expected to announce its quarterly earnings on Wednesday.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
How can Salesforce Journey Builder enhance your Social Media Marketing process?