Salesforce Loyalty Management Overview

Salesforce-loyalty-management software helps businesses engage meaningfully with customers. Customer loyalty is built through advanced management tools offered by Salesforce.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Salesforce Loyalty Management.

Other use cases:

  • Sales Incentive Management
  • Onboarding
  • Redemption Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Salesforce Loyalty Management.

Salesforce Loyalty Management Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Loyalty Management works with different mediums / channels such as Promotions. and Coupons.

Salesforce Loyalty Management's features include Rewards, Gamification, and Personalization. and Salesforce Loyalty Management support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Salesforce Loyalty Management analytics capabilities include Custom Reports, and Analytics.

Salesforce Loyalty Management, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Salesforce Loyalty Management Use Cases

How does Salesforce Loyalty Management address your Loyalty Management Challenges?

Why is Salesforce Loyalty Management the best choice for Engagement Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Loyalty Management case study
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CASE STUDY Baptist Health South Florida

Learn how the healthcare provider turns disparate data into a complete patient view at scale.

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Salesforce Loyalty Management case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
CASE STUDY Air India

Air India improved agent productivity and customer service with Einstein, handling 550,000 monthly service cases and aiming for a 30% market share within 5 years.

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Salesforce Loyalty Management case study
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CASE STUDY e.l.f. Cosmetics

e.l.f. Cosmetics’ customer experience is a thing of beauty.

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Salesforce Loyalty Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
CAPABILITIES RATINGS AND REVIEWS

Software Failure Risk Guidance

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for Salesforce Loyalty Management

Top Failure Risks for Salesforce Loyalty Management

Salesforce, Inc. News

HCLTech joins Salesforce as an Agentforce Partner to drive agentic AI innovation - CRN

HCLTech partners with Salesforce to enhance AI innovation through the Agentforce program.

23/01/2025 - source

HCLTech gets added to Salesforce's AI agent initiative - Techcircle

HCLTech joins Salesforce's AI agent initiative to help financial services clients use AI agents and modernize SaaS applications. The partnership aims to enhance member engagement and efficiency at PenFed Credit Union.

23/01/2025 - source

Salesforce Bids Farewell to Einstein Copilot, Now It's Just Another Agent - CX Today

Salesforce has retired its Einstein Copilot, a conversational AI assistant, surprising many users. This change was highlighted by Ashish Agarwal, a Salesforce Architect, on LinkedIn.

15/01/2025 - source

Salesforce, Inc. Feeds

Salesforce director named chief of operations, finance | CFO Dive

Salesforce appointed Robin Washington as the new Chief Operating and Financial Officer, effective March 21, with Brian Millham retiring on May 1 after a 25-year career.

05/02/2025 - source

Salesforce Appoints New CTO, Shakes Up Other Executive Roles - The Information

Salesforce Appoints New CTO, Shakes Up Other Executive Roles - The Information

05/02/2025 - source

Salesforce Inc (CRM) Announces Leadership Transition with Robin - GuruFocus

Salesforce Inc (CRM) announces a leadership transition involving Robin.

05/02/2025 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO