Salesforce Partner Relationship Management Overview

Salesforce-partner-relationship-management allows creation of branded, personalized user experiences using CRM data. Pricing details are available for further learning.

Use Cases

Customers recommend Relationship Management, Onboarding, Channel Marketing, as the business use cases that they have been most satisfied with while using Salesforce Partner Relationship Management.

Other use cases:

  • Touchpoint Management
  • Channel Management
  • Engaging And Following Up
  • Collaboration
  • Campaign Management
  • Upselling
  • Cross Selling
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Business Priorities

Improve Stakeholder Relations and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Partner Relationship Management.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Acquire Customers
  • Grow Market Share
  • Scale Best Practices
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Salesforce Partner Relationship Management Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Partner Relationship Management works with different mediums / channels such as Channel Partners.

Salesforce Partner Relationship Management's features include Dashboard. and Salesforce Partner Relationship Management support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Salesforce Partner Relationship Management analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Salesforce Partner Relationship Management recruits, onboards, trains, and supports your indirect sales channels with theThis channel management software gives you a direct view into the performance of you channel partners..." Peer review

Salesforce Partner Relationship Management, ZINFI, LeadMethod, Allbound PRM, eZee Centrix, etc., all belong to a category of solutions that help Channel Partner Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Partner Relationship Management

Top Industries

  • Computer Software
  • Construction
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Salesforce Partner Relationship Management is popular in Computer Software, Construction, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Salesforce Partner Relationship Management Use Cases

How can Salesforce Partner Relationship Management optimize your Relationship Management Workflow?

What makes Salesforce Partner Relationship Management ideal for Onboarding?

What solutions does Salesforce Partner Relationship Management provide for Channel Marketing?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Partner Relationship Management solved their Channel Partner Management needs. Cuspera uses 158 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Channel Partner Management needs.

Case Studies

Information Technology and Services

CASE STUDY VFS Global

VFS Global used Salesforce Sales Cloud, Service Cloud, MuleSoft, and Salesforce Platform to unify customer data and streamline workflows. The company wanted to fix fragmented data and improve service... for visa applications. With Salesforce, agents now have a 360-degree customer view and can resolve cases faster. About 4,570 users serve customers in 158 countries. VFS Global can now monitor SLAs daily and keep customer data secure. The solution improved speed, transparency, and compliance for global visa services.

Banking

CASE STUDY Kotak Mahindra Bank

Salesforce helped Kotak Mahindra Bank unify sales and service data. The bank automated loan approvals and improved cross-selling. Customers now get seamless omni-channel experiences. Kotak consolidat...ed 12 systems into one platform. Service requests are handled faster and more easily. The bank can now open digital accounts and process loans with less friction.

Wholesale

CASE STUDY Pidilite

Salesforce helped Pidilite automate sales and service processes. Teams now respond to customers much faster. First response time improved by 90%. First call resolution rates rose from 75% to 93%. The... Dr. Fixit app, built on Heroku, has over 50,000 downloads and helps contractors work better. Contractor engagement tripled with a custom field marketing app. Pidilite uses Salesforce to give customers and contractors better experiences.

Manufacturing

CASE STUDY Godrej & Boyce

Salesforce helped Godrej & Boyce unify customer data across 14 business units. The company replaced fragmented CRM systems with one platform. Sales reps now respond to leads in less than two hours. O...pportunity-to-order conversions increased by 10%. First response time for service requests improved by almost 8%. Godrej & Boyce delivers faster, more connected customer experiences with Salesforce.

Education

CASE STUDY REVA University

Salesforce Education Cloud helped REVA University digitize and automate the student lifecycle. The university unified student data, making it easy for students, parents, and teachers to access inform...ation. Admissions time dropped by 50% and onboarding effort fell by 30-40%. The student portal now supports over 16,000 students and 1,500 teachers. REVA University improved efficiency and created a seamless digital experience for all stakeholders.

Consumer Goods

CASE STUDY Jaipur Rugs

Salesforce helped Jaipur Rugs improve sales and service. The company used Sales Cloud, Service Cloud, Marketing Cloud, and Tableau. Lead-to-order management is now faster and more organized. Lead con...versions increased by 30%. Customer satisfaction improved by 40%. Employees answer queries faster and ship products quicker. Marketing automation helps Jaipur Rugs connect with customers in new ways.

Video

Salesforce for Partner Sales

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lightning

Peers used Salesforce Partner Relationship Management for relationship management and onboarding

Salesforce Partner Relationship Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.81/5 ★

Read Reviews (2)
Custom Reports

3.26/5 ★

Read Reviews (14)
Analytics

2.70/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.81/5 ★

Read Reviews (2)
Custom Reports

3.26/5 ★

Read Reviews (14)
Analytics

2.70/5 ★

Read Reviews (1)

Salesforce Partner Relationship Management Integrations

Salesforce Partner Relationship Management integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.76/5 ★

Read Reviews (9)
Data Export

2.79/5 ★

Read Reviews (11)


Few API Integrations for Salesforce Partner Relationship Management

Software Failure Risk Guidance

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for Salesforce Partner Relationship Management

Top Failure Risks for Salesforce Partner Relationship Management

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Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO