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Salesforce Service Cloud: Reviews, Testimonials and Expert Opinions

4.2 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(10755)
(10755)

Service Cloud: Customer Support & Call Centre Software

AI Powered

Top 13 Salesforce Service Cloud Alternatives

Freshservice

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

4.55

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Freshservice

4.55
★★★★★
★★★★★
Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

Freshservice is a Service Management solution that acts as a force multiplier, helping businesses of all sizes achieve efficiency, effectiveness, and greater ROI.

Freshservice achieves greater effic...

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Zoho Desk

Customer Service Software for Context-Aware ...

4.42

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Zoho Desk

4.42
★★★★★
★★★★★
Customer Service Software for Context-Aware ...

Zoho desk is an online tickets management software for customer support teams to service customers with increased productivity.

It provides built-in purpose-built tools to help agents with c...

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freshdesk

Omnichannel Customer support software

4.46

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freshdesk

4.46
★★★★★
★★★★★
Omnichannel Customer support software

Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster. It helps to retain customers and enhance customer relation...

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Zendesk For Service

Customer service solution that’s easy to use and scales with your business

4.36

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Zendesk For Service

4.36
★★★★★
★★★★★
Customer service solution that’s easy to use and scales with your business

Zendesk For Service is a bundled software package by Zendesk for customer support and customer success teams to provide an omnichannel customer support experience.

It comes with support, guide, c...

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LiveAgent

Help Desk & Live Chat Software

4.59

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LiveAgent

4.59
★★★★★
★★★★★
Help Desk & Live Chat Software

LiveAgent is a Helpdesk software for SMBs that can be used across industries such as Automotive, Marketing & Telco, Travel, SaaS and more. It can adapt to different business models such as Agencies,...

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Teamsupport

Customer Service Software Built for Business to Business

4.40

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Teamsupport

4.40
★★★★★
★★★★★
Customer Service Software Built for Business to Business

TeamSupport is a Customer Service software built for B2B companies. It provides help desk features and customer service management tools enabling improved customer service and better relationships....

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ServiceNow

ServiceNow - Digital Workflows for Enterprise - Make work ...

4.09

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ServiceNow

4.09
★★★★★
★★★★★
ServiceNow - Digital Workflows for Enterprise - Make work ...

ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. It delivers digi...

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HubSpot Service Hub

Customer service software to answer customer queries and issues.

4.35

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HubSpot Service Hub

4.35
★★★★★
★★★★★
Customer service software to answer customer queries and issues.

HubSpot Service Hub is a customer service software that helps to deliver organized customer service that gives efficient help and complete answers to customer queries and issues. It helps to boost th...

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Help Scout

Simple Customer Service Software and Education

4.56

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Help Scout

4.56
★★★★★
★★★★★
Simple Customer Service Software and Education

Help Scout is a customer service software that empowers businesses with tools that serve people in the most human, helpful way. It helps to improve customer satisfaction.

Help Scout provides an ema...

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ConnectWise Manage

Business Management Software | ConnectWise Manage Business ...

4.08

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ConnectWise Manage

4.08
★★★★★
★★★★★
Business Management Software | ConnectWise Manage Business ...

ConnectWise Manage helps users manage customer service agreements, automate recurring invoices and document agreements in a central storage location. It caters to small and midsize businesses and can...

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Kustomer

Customer Service Software Reimagined

4.41

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Kustomer

4.41
★★★★★
★★★★★
Customer Service Software Reimagined

ThinkOwl

Customer Service Software powered by AI

4.23

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ThinkOwl

4.23
★★★★★
★★★★★
Customer Service Software powered by AI

Eccentex AppBase

Omnichannel Customer Service Software to Provide consistent, context-aware service

4.00

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Eccentex AppBase

4.00
★★★★★
★★★★★
Omnichannel Customer Service Software to Provide consistent, context-aware service

Eccentex AppBase is dynamic case management and Customer 360 platform for Customer Service to handle more than just simple ticketing. It provides consistent, context-aware service even as customers s...

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